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Added just now
UW
Coordinator, Impact & Granting
United Way British Columbia
Prince George, BC
- $82,082 CAD / year
- Full-time
…or social services sector. Your skills in database systems, project management, and reporting are backed by a solid understanding of statistics and frameworks. You’re detail-oriented,…
Added just now
PP
Business Development Coordinator
Peakhill Project Advisory
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $65,000 CAD / year
- Full-time
Peakhill Project Advisory (PPA) is a full-service development and project management firm, based in Toronto. We provide expert advisory from feasibility through delivery to hand-over,…
Added 14 mins ago
TE
Brand & Advertising Coordinator
Titan Environmental Containment & Titan USA
Leduc, AB · AB · Surrey, BC · Ile des Chênes, MB · Burlington, ON · Ottawa, ON · Emerald Park, SK · Vars, ON · Calgary, AB
- Full-time
Titan Environmental is seeking a Brand & Advertising Coordinator to help bring our brand to life. Reporting to the Marketing Manager, this role is at the center of our marketing efforts,…
Added 14 mins ago
VE
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 14 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- Up to $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 15 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Kamloops, BC
- $82,082 CAD / year
- Full-time
…or social services sector. Your skills in database systems, project management, and reporting are backed by a solid understanding of statistics and frameworks. You’re detail-oriented,…
Added 45 mins ago
DI
Coordinator, Corporate Communication (18 month Contract)
Definity Insurance Company
Toronto, ON
- Full-time
Support the development and execution of internal and external communication plans by drafting communication materials, conducting research, coordinating deliverables, and supporting…
Added 45 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and equipment, supervising installations, and keep records of such activities.…
Added 45 mins ago
BS
Purchasing Agent
BVGlazing Systems
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate between production, service coordinator and site managers.
Added 1 hour ago
P
Material Project Coordinator
Propak
Airdrie, AB
- Full-time
We are seeking a practical and highly organized individual to work as a Material Project Coordinator supporting the fabrication, dismantling, inspection, packaging and shipment of modular…
Added 1 hour ago
C
Marketing Coordinator
CDW
Vancouver, BC
- Full-time
As a Marketing Coordinator at CDW, we’ll look to you bring energy and creativity to your job every day, as you help tell our compelling story and assist our sales teams and sales efforts. A…
Added 1 hour ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Kelowna, BC
- $82,082 CAD / year
- Full-time
…or social services sector. Your skills in database systems, project management, and reporting are backed by a solid understanding of statistics and frameworks. You’re detail-oriented,…
Added 1 hour ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 1 hour ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 1 hour ago
CM
Program Coordinator, Physician Leadership Institute (1-Year Term)
Canadian Medical Association
Ottawa, ON · Toronto, ON · QC
- Full-time
Used technology to support day-to-day coordination and delivery, with experience using tools such as Microsoft Excel, Teams, SharePoint, Zoom, project management tools or learning…
Added 1 hour ago
OT
BIM Coordinator, MEP
Ontario Transit Group
Toronto, ON
- Full-time
The MEP Coordinator is responsible for overseeing and managing all Mechanical, Electrical, and Plumbing (MEP) coordination activities within the OTG scope of the OLS stations, ensuring full…
Added 1 hour ago
MU
Clinical Research Coordinator
McGill University
Montreal, QC
- Full-time
…etc.) to ensure timely patient enrollment and alignment with project…
Added 1 hour ago
S
Project Coordinator, Clinical Informatics
Sanya’k̓ula
Vancouver, BC
- Full-time
The Project Coordinator, Clinical Informatics reports to the Executive Director or designate, functions as a member of the project management team, works in collaboration with the Project…
Added 1 hour ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Loyalty & Subscription Growth: Support loyalty and subscription program growth, working with the Ecommerce Director to develop strategies to improve enrolment, engagement, recurring…
Added 1 hour ago
SC
Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
Stonerise Construction is looking for a Field Coordinator to support the Site Superintendent with the daily coordination of construction activities. Primarily based on an active…
Added 1 hour ago
PI
Health and Safety Environment Coordinator
Pagnotta Inc.
Vancouver, BC
- Full-time
The HSE Coordinator supports the project and site teams by implementing and maintaining company health, safety, and environmental programs. This position ensures compliance with provincial…
Added 1 hour ago
WF
Community Healing Coordinator
Waycobah First Nation
Whycocomagh, NS
- Contract
- Temporary
We'koqma'q First Nation is seeking a compassionate and community-focused Community Healing Coordinator to support healing, wellness, and community resilience initiatives.
Added 1 hour ago
K
Game Project Coordinator Co-Op
Kabam
Vancouver, BC
- Internship
The Game Project Coordinator Co-op supports the Games team in coordinating day-to-day operations for small-medium size and moderate complexity projects within the team and company. This…
Added 1 hour ago
Community Engagement Coordinator - #2026096
John Howard Society Of Saskatchewan
Regina, SK
The Community Engagement Coordinator will help build positive relationships between JHSS and our partners, including but not limited to, peer organizations and communities we serve, with a…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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