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Added 9 mins ago
Micromobility Coordinator (Methods Analyst I)
City of Edmonton
AB
Review service data, customer inquiries, and pilot project findings to identify trends and propose practical program improvements
Added 9 mins ago
SI
Construction & Facilities Coordinator
Service Inspired Restaurants
Oakville, ON
- Other
3 – 4 years’ experience in similar role - database management experience and project coordination skills within the construction industry.
Added 24 mins ago
UW
Coordinator, Individual Donor Relations (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Senior Manager, Individual Donor Relations, the Coordinator, Individual Donor Relations will provide process and project coordination and strategic support for the…
Added 24 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
We are currently seeking Project & Shutdown Management Leads to join our Project Execution Team in Long Harbour, NL.
Added 24 mins ago
VB
Construction and Commissioning Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 24 mins ago
A
Marketing Coordinator
Athel
Toronto, ON
- Contract
Role Description The Marketing Coordinator is a full-time, on-site role based in Toronto, ON, responsible for supporting and executing marketing initiatives that promote Athel’s AI…
Added 24 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
We are currently seeking Project & Shutdown Management Leads to join our Project Execution team in Voisey’s Bay, Labrador, a fly-in fly-out operation.
Added 24 mins ago
D
Installation Technical Support / Spécialiste du soutien technique à l'installation
dormakaba
Montreal, QC
- Full-time
Collaborate with the Project Coordinator to resolve technical escalations on projects
Added 24 mins ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
Reporting to the Vice-President, Metal Recycling, you will work closely with management, project services, and field teams to plan, coordinate, and document day-to-day operations. Your work…
Added 24 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
College diploma or university degree in Information Technology, Computer Science, Information Systems, Business Administration, Project Management, Engineering, or related discipline.
Added 25 mins ago
Supervisor, Workplace Services
UFA Co-operative Ltd.
Calgary, AB
A post-secondary education in Facilities Management, Business, Project Management, Real Estate, or a related field; equivalent experience will be considered.
Added 25 mins ago
NC
Junior Systems Analyst (18-month term)
NAV CANADA
Ottawa, ON
- Full-time
The Junior Systems Analyst will provide systems administration support for real-time, Air Traffic Management Simulation systems and related life cycle management activities. The Junior…
Added 25 mins ago
TP
Digital Media & Community Engagement Coordinator
Thunderbird Plumbing
Victoria, BC
- Full-time
Now, we're looking for a creative, outgoing, and self-motivated Digital Media & Community Engagement Coordinator to help bring our brand to life.
Added 40 mins ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction of the Director of Service Delivery, the Indian Day School Program Coordinator is responsible for supporting and coordinating Indian Day School programming. This role…
Added 55 mins ago
MI
Clinic Manager
Mindsession Intercultural Psychology
Montreal, QC
- Other
Podcast project management: Coordinate guests, recording schedules, production contractors, deadlines, publication, and promotion.
Added 55 mins ago
U
Supervisor, Workplace Services
UFA
Calgary, AB
- Full-time
A post-secondary education in Facilities Management, Business, Project Management, Real Estate, or a related field; equivalent experience will be considered.
Added 55 mins ago
CO
Committee Coordinator
City of Kitchener
Kitchener, ON
- Full-time
Excellent organizational and time management skills and ability to prioritize workload, to problem solve and to adapt to frequent interruptions and change.
Added 1 hour ago
TY
Events Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Strong organizational and project management skills, with exceptional attention to detail and accuracy
Added 1 hour ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 1 hour ago
LS
Drill Coordinator
Lake Shore Gold
Timmins, ON
- Full-time
We are looking to hire a Drill Coordinator to join our Timmins West Mine in Timmins, ON., on a full-time basis. The schedule for this position is Monday-Friday, 8 hrs/day or 4 on, 3 off,…
Added 1 hour ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Director, Guest Accommodations/Conference and Event Services, the Events Coordinator will work as part of a collaborative team in the management, promotion,…
Added 1 hour ago
DH
Creative Services Advisor
De Havilland Aircraft of Canada Limited
Calgary, AB
- Full-time
Internal client relationship management with multiple department members from coordinator to executive level/c-suite within the organization.
Added 1 hour ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems,…
Added 1 hour ago
IP
Project Coordinator (Major Projects)
Iconic Power Systems Inc.
Mississauga, ON
- Full-time
Reporting to the Director of Projects, the Project Coordinator works closely with the Project Management Team, Construction Supervisors, and Operations to support the successful delivery of…
Added 1 hour ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
STO is looking for a Program Assistant to provide comprehensive administrative, program, and project support to the Standards Department. This role supports the effective delivery of…

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and suppliers while ensuring work is completed safely and efficiently.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, with preference given to those with roofing or construction industry knowledge. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Management
Purchase Orders
Customer Support
Emergency Services
Scheduling
Construction
Safety Procedures
Operations Coordination
Field Crew Management
Weather-dependent Operations

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