Jobs in Canada

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Added 2 mins ago
N
MRO Buyer
Napoleon
Barrie, ON
- Full-time
Perform other purchasing duties, special projects and responsibilities assigned by the Purchasing leadership team in a timely and professional manner.
Added 17 mins ago
NF
Child & Youth Worker - NH Hamilton
Nisa Foundation
Canada
- Part-time
Complete accurate and timely daily documentation, activity logs, incident reports, and other administrative tasks.
Added 17 mins ago
BC
HR Generalist (Recruitment & Labour Relations)
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 17 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 17 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 17 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 17 mins ago
Pharmacy - Pharmacy Assistant, L1
CareRx
Burnaby, BC
Work Shifts: 5 days per week (rotating weekends)
Added 17 mins ago
Maintenance Manager
Optima Living
Surrey, BC
Added 18 mins ago
WE
Business Development Coordinator
Winnipeg Economic Development & Tourism
Winnipeg, MB
- Full-time
We are looking for an organized, collaborative and communicative professional who is enthusiastic about making an impact on Winnipeg and its future. If you believe in our city, have a…
Added 18 mins ago
MD
Document Management Specialist - Office & Administrative Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · In addition, the applicant must possess a Class D Driver’s License
Added 18 mins ago
AB
Policy Analyst
Alberta Beef Producers
Calgary, AB
- Part-time
Provide general administrative support to the Government Relations and Policy Manager including scheduling, calendar management, and travel arrangements.
Added 18 mins ago
ST
Transportation & Logistics Coordinator
Stone Tile International
Toronto, ON
- Full-time
Call clients in a courteous professional manner to communicate delays and to offer early shipments whenever possible.
Added 18 mins ago
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Payroll Coordinator
CPCS
Ottawa, ON
- $60,000 to $68,000 CAD / year
- Full-time
Added 18 mins ago
O&
Operations Specialist
Owen & Associates
Collingwood, ON
- Full-time
Strong proficiency with Microsoft 365 and demonstrated practical proficiency using Microsoft Copilot in a professional environment.
Added 18 mins ago
Client Service Coordinator
Bayshore
Fredericton, NB
We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.
Added 18 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Georges, QC
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 18 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 18 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Regina, SK
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 18 mins ago
Team Lead, Pharmacy Services
Manitoba Blue Cross
Winnipeg, MB
Added 18 mins ago
M
Junior Sales Representative
Mikkelsen-Coward
Winnipeg, MB
- Full-time
Added 18 mins ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
…to delivering exceptional service while maintaining a safe, professional, and supportive work…
Added 18 mins ago
K
Technical Talent Acquisition Specialist
Kindsight
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
Investment in you: Departmental professional development budgets and company-matched retirement savings.
Added 33 mins ago
SI
Account Manager
Staples Inc.
St. Catharines, ON
- Full-time
Identifies and builds relationships with customers, to penetrate deeper into Staples Professional key categories of Business Essentials and Growth Categories.
Added 33 mins ago
BG
Receptionist
Brandt Group of Companies
Oldcastle, ON
- Full-time
…all other visitors. This role is responsible for creating a professional and welcoming environment while handling incoming communications and providing base administrative…
Added 48 mins ago
LS
Community Volunteer Income Tax Clinic Coordinator
Lakehead Social Planning Council
Thunder Bay, ON
- Full-time
Candidates should possess clear and professional communication skills, including the ability to explain processes and requirements in an accessible manner.

Empire Roofing

Service Coordinator - Commercial Roofing

Georgetown, ON, L7G 0B8, Canada

Full-time

Apply on empireroofing.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems, and are committed to delivering exceptional service while maintaining a safe, professional, and supportive work environment.

Position Highlights

24/7 Emergency & On-Call Roofing Service Coordination
Commercial & Industrial Roofing
Weather-Dependent Roofing Operations
Coordinate emergency and routine service calls
Fast-paced environment with opportunities for growth

Position Summary

The Service Coordinator oversees daily service operations, schedules crews, coordinates commercial and industrial roofing service projects, manages customer communications, and ensures work is completed efficiently, safely, and to the highest standards.

This role serves as the primary link between customers, field crews, suppliers, service managers, and internal departments.

The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the role requires flexibility in scheduling crews and communicating changes to customers.

Key Responsibilities

Service & Project Coordination

Schedule and dispatch service crews and coordinate multiple commercial and industrial roofing projects simultaneously.
Coordinate 24/7 emergency and on-call roofing service requests.
Ensure crews have required materials, equipment, and manpower.
Monitor project progress, adjust schedules as needed, and communicate updates to customers and field teams.
Coordinate work around weather conditions and reschedule work when required.
Maintain clear communication regarding emergency calls, schedule changes, weather delays, and project progress.

Materials & Purchase Orders

Create and manage purchase orders.
Coordinate with suppliers for timely delivery of roofing materials, equipment, and supplies.
Track costs and ensure alignment with project budgets.
Ensure materials are available for scheduled and emergency service work.

Customer Service

Act as the main contact for customer inquiries, service requests, emergency calls, and project updates.
Provide professional customer support for commercial and industrial roofing service needs.
Coordinate after-hours and 24/7 emergency service requests as required.
Resolve customer concerns and provide ongoing communication regarding schedules, weather delays, emergency response, and project progress.
Conduct follow-ups to ensure customer satisfaction.

Operations & Administration

Maintain accurate project schedules, work orders, purchase orders, reports, and customer records.
Monitor service quality, identify operational issues, and ensure compliance with company safety procedures.
Coordinate daily service operations and prioritize urgent roofing service requests.
Collaborate with internal departments to maintain efficient workflows.
Maintain accurate records of emergency, after-hours, and weather-related service calls.

Team Support & Continuous Improvement

Work closely with managers, technicians, crews, suppliers, and other departments.
Support training and onboarding of team members.
Identify opportunities to improve scheduling, communication, efficiency, emergency response, and customer service processes.
Participate in ongoing professional development.

Qualifications

3+ years of experience in service coordination, dispatch, operations coordination, project coordination, or a similar role.
Experience in commercial and industrial roofing, construction, HVAC, transportation, plumbing, facilities maintenance, or other service-based industries is preferred.
Roofing industry experience, particularly with commercial flat roofing and TPO systems, is an asset.
Experience coordinating emergency or after-hours service operations is an asset.
Strong organizational, scheduling, multitasking, customer service, communication, and problem-solving skills.
Ability to work effectively in a fast-paced environment with changing priorities and weather-dependent schedules.
Ability and willingness to participate in a 24/7 on-call service rotation and coordinate emergency roofing service calls outside regular business hours.
Strong computer and administrative skills.
Valid driver's license and ability to travel to job sites as required.

What We're Looking For

A proactive, organized, dependable, and customer-focused professional who can successfully manage multiple priorities while maintaining excellent service standards. The ideal candidate is comfortable working in a commercial and industrial roofing environment, responding to urgent service needs, and managing the scheduling challenges associated with 24/7 emergency service and weather-dependent roofing operations.

Benefits

Competitive compensation
Health, dental, vision, and life insurance benefits
Career growth and advancement opportunities
Challenging and rewarding work environment

Work Environment

Primarily office-based
Occasional job site travel
Fast-paced commercial and industrial roofing service and construction environment
24/7 on-call service requirements, including evenings, weekends, and holidays as part of an on-call rotation
Roofing work and scheduling may be weather-dependent
Exposure to varying weather conditions and construction-site environments as required

Empire Roofing Corporation is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

Apply on empireroofing.bamboohr.com About employer

More about this job

Responsibilities

The Service Coordinator manages daily service operations, schedules crews, and coordinates commercial and industrial roofing projects. They serve as the primary point of contact for customers and ensure work is completed safely and efficiently while managing 24/7 emergency service requests.

Requirements

Candidates must have at least 3 years of experience in service coordination, dispatch, or a related field, preferably within the construction or roofing industry. Strong organizational, communication, and administrative skills are required, along with the ability to participate in a 24/7 on-call rotation.

Skills

Service coordination
Dispatching
Project coordination
Commercial roofing
Industrial roofing
Customer service
Scheduling
Purchase order management
Problem-solving
Communication
Multitasking
Administrative skills
Safety compliance
Inventory management
Emergency response coordination

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Commercial Roofing
Industrial Roofing
TPO Systems
Dispatch
Project Coordination
Purchase Orders
Emergency Service
On-call
Construction
Scheduling
Safety Procedures
Customer Support
Operations Management
Weather-dependent operations

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Work requirements

Jobs in Canada