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Full-Time Assistant Manager

  • Ottawa, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Experience
At least 1-2 years of retail store management experience.
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

What You'll Do

  • Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
  • Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
  • You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
  • Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
  • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
  • Run sales reports and use data to help guide your strategy to hit sales targets
  • You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
  • Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

What You'll Need

  • At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
  • You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
  • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
  • A high school diploma or GED equivalent. If you have a degree, even better
  • Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
More about this job

Responsibilities

The Assistant Manager will support the Store Manager in achieving sales targets, recruiting and developing a high-performing team, and ensuring operational excellence. They are responsible for driving customer engagement, managing store inventory, and maintaining store standards through effective merchandising and loss prevention.

Requirements

Candidates must have at least 1-2 years of retail store management experience and possess strong leadership and operational skills. A high school diploma or GED equivalent is required, along with the ability to perform physical tasks such as lifting up to 50 pounds.

Skills

  • Retail management
  • Sales leadership
  • Team recruiting
  • Staff development
  • Operations management
  • Merchandising
  • Loss prevention
  • Payroll management
  • Scheduling
  • Customer engagement
  • Communication
  • Time management
  • Professionalism
  • Data analysis
  • Inventory management

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Administrative

Keywords

  • Retail
  • Management
  • Sales targets
  • Recruiting
  • Team development
  • Operations
  • Merchandising
  • Loss prevention
  • Payroll
  • Scheduling
  • Customer service
  • BOPIS
  • Curbside pickup
  • Planograms
  • Data analysis
  • Leadership
  • Communication
  • Time management
  • Inventory
  • Pop culture

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