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通用磨坊股份有限公司

Customer Development Manager

Mississauga, ON, Canada
Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

OVERVIEW

As a Customer Development Manager, you’ll own the commercial strategy and day-to-day relationships with your customers. You will be responsible for delivering financial results for your categories, competing effectively in the categories you operate in, and partnering cross-functionally with top General Mills leaders to net the results necessary for success.

LOCATION

The General Mills head office is in Mississauga. The customers for this role are in Western Canada.
This role is based out of the Mississauga office
Expect to travel to Western customers up to 4 times per year for key in person moments

KEY ACCOUNTABILITIES

Delivers Volume, RNS, Trade, Profit, Share & Competing Effectively Commitments

· Develop and execute collaborative customer business plans that deliver RNS & profitability targets.

· Identifies customer-specific strategic initiative opportunities, leveraging analytics and financial acumen to operationalize both internally and externally.

· Achieve listing and distribution targets for all General Mills new products.

· Increase display vehicles to drive impulse purchases and increase household penetration and sales overall

· Experience leading joint business planning, customer negotiations, promotion building, trade funding, forecast accuracy, and post-promotion evaluation.

Plans both Externally & Internally

· Work closely with Internal and External partners to understand & educate on customer strategies, priorities, tactics, and policies.

· Aligns analytics, customer strategy and trade strategies to build an annual merchandising plan for their customers/categories.

· Understands portfolio & brand strategies, how they impact the customer and ultimately the consumer

· Partner with Marketing, Finance, Supply Chain, Category and Insights, pricing and revenue-management teams, and national retail teams to maximize in-store presence, consumer impact, inventory availability, and profitable growth.

Manages from Sell-In to Execution

· Lead event execution from initial opportunity through to final event (participating items, consumer/customer offer, tribute feedback, POS execution, display confirmation, retail feedback)

· Completes requirements for assigned account(s) i.e., deal sheets, promotional executions, customer presentation decks and associated trade clearing.

· Advocates for their customer to achieve best-in-class execution of General Mills innovation, limited time offers, on pack offers, and key strategies driving growth

· Establishes and communicates retail sales team objectives & priorities.

Demonstrates unquestionable integrity by:

· Adhering to all company policies and procedures

· Building trust at all levels

MINIMUM QUALIFICATIONS:

· Bachelor’s degree (preferably in business)

· 3+ years of customer-facing experience in consumer packaged goods (CPG), grocery, retail, key account management, customer development, retail buying, distributor management, or a related commercial role.

· Experience with Nielsen, customer data/portals, and proficient in excel

· Strong story teller, can turn insights into actionable conclusions and next steps with the customer

· Experience with promotions, trade investment, merchandising, forecasting, financial analysis, or customer-specific business planning.

· Organized and strong at prioritization

ADDITIONAL CONSIDERATIONS

International relocation or international remote working arrangements (outside of the US) will not be considered.
Applicants for this position must be currently authorized to work in Canada on a full-time basis. General Mills will not sponsor applicants for this position for work visas.
The posting for this position is to fill an existing vacancy within the organization.
The salary range for this position is $98,500 - $147,850 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences, performance, and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, financial wellbeing, time off programs, wellbeing support and perks. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

SALARY RANGE

The salary range for this position is:

$98,500 - $147,900 Annual



At General Mills we strive for each employee's pay at any point in their career to reflect their experiences, performance, and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to expertise, skills, and relevant work experience. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Beyond base salary, General Mills offers a competitive and comprehensive benefits package.

ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.

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More about this job

Responsibilities

The Customer Development Manager will own the commercial strategy and day-to-day relationships with customers to deliver financial results and category growth. They will lead event execution, manage trade funding, and partner cross-functionally to maximize in-store presence and inventory availability.

Requirements

Candidates must have a bachelor's degree and at least 3 years of experience in CPG, retail, or key account management. Proficiency in Excel, Nielsen, and financial analysis is required, along with strong communication and organizational skills.

Skills

Commercial strategy
Financial analysis
Joint business planning
Negotiation
Trade funding
Forecasting
Merchandising
Data analytics
Nielsen
Excel
Strategic planning
Category management
Sales execution
Presentation skills

Benefits

Health benefits
Financial wellbeing programs
Time off programs
Wellbeing support
Annual incentive program

Visa sponsorship

Not detected in the job text

Keywords

CPG
Grocery
Retail
Key account management
Customer development
Distributor management
Nielsen
Excel
Trade investment
Merchandising
Forecasting
Financial analysis
Business planning
RNS
Profitability
Category management
Marketing
Supply chain
Revenue management
Innovation

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