Position Title: Marketing Analyst, Consumer & Operator Insights
Position Type: Regular - Full-Time
Requisition ID: 44764
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
Are you endlessly curious about why consumers make the choices they do? Do you love food, brands, and uncovering the stories behind the data? As the Consumer & Operator Insights Analyst, you will play a key role in helping shape the future of McCain’s Food Service Potato and Snacking businesses across North America.
Reporting to the Sr. Manager, North America Insights, you will help build and champion consumer and operator insights that drive business growth. Through consumer research, syndicated data, trend analysis, and cross-functional collaboration, you will uncover meaningful insights that inform brand, innovation, and go-to-market decisions. This role is based in Oakbrook Terrace, IL or Toronto, Canada, and follows a hybrid in-office schedule.
What you’ll be doing.
- Support the development of consumer and operator understanding across key foodservice channels, including FSR, QSR, Convenience Stores, and Non-Commercial segments.
- Analyze consumer surveys, qualitative feedback, and syndicated data sources to identify opportunities, trends, and business implications.
- Support execution of primary research initiatives that enable consumer-led decision making for brand building and innovation.
- Help identify and communicate consumer, category, operator, and macroeconomic trends that influence business strategy.
- Champion consumer demand space frameworks, consumer journey mapping, and operator archetypes throughout the organization.
- Maintain and manage the Insights Hub, ensuring data, reports, and learning resources are current and accessible.
- Partner with Brand Marketing, Integrated Marketing Communications, Go-to-Market, Sales, and other stakeholders to translate data into actionable insights.
- Build collaborative relationships with external research vendors and suppliers to ensure quality research execution and learning.
- Leverage evolving technologies, including AI-enabled tools, to enhance research, analysis, and reporting while applying sound business judgment.
- Foster a culture of knowledge sharing and data-driven decision making across the organization.
What you’ll need to be successful.
- Bachelor’s degree
- 2-3 years of professional work experience
- Experience in consumer insights, market research, analytics, or a related field is preferred but not required
- Strong curiosity and passion for understanding consumer and operator behavior.
- Demonstrated interest in food, foodservice trends, and brand growth
- Knowledge of research methodologies including consumer journeys, segmentation, and hypothesis-driven thinking
- Strong analytical and storytelling skills with the ability to translate data into compelling business recommendations
- Proficiency in Microsoft Excel and PowerPoint
- Experience working with large datasets
- Familiarity with syndicated and research tools such as Circana, NPD/CREST, Technomic, and Datassential is preferred
- Strong collaboration, communication, and relationship-building skills
- Self-motivated with a growth mindset and commitment to continuous learning
- Ability to balance human insight and critical thinking with AI-enabled tools and technologies
About the team.
The North America Insights team partners across Marketing, Sales, Go-to-Market, and Innovation functions to help drive consumer-led growth. Reporting to the Sr. Manager, North America Insights, this role serves as a key contributor in building consumer and operator understanding, supporting strategic business decisions, and enabling data-driven growth for McCain’s Food Service Potato and Snacking businesses. The team works closely with internal partners and external research suppliers to uncover insights that shape future opportunities.
About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
AI & Digital Capabilities.
At McCain, AI and digital capabilities are part of how we work and innovate. We value curiosity toward emerging technologies and the thoughtful, responsible use of AI-enabled tools to improve outcomes as part of our future-ready culture.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.
Our purpose is grounded in building meaningful relationships. We’re big believers in the power of working together in person - it helps us stay connected, collaborate more effectively, and grow as a team. At the same time, we recognize the importance of flexibility. Most office-based roles follow a hybrid model, with the option to work remotely two days a week. There may be exceptions depending on the role and location, so we encourage you to speak with your recruiter for more details.
Compensation Package: $58,800.00 - $78,500.00 . CAD annually + Bonus Eligibility
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know, and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Marketing
Location(s): CA - Canada : Ontario : Toronto
Company: McCain Foods (Canada)
