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Employment Solutions - Sault College

Program Assistant

ON, Canada
Moose Factory, ON, Canada

Pay: $28.38 to $32.70 (Payband D)
Job type: Full-time
Apply by: Oct 18, 2026

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Responsibilities

The Program Assistant provides reception and administrative support for the Access Centre, including managing digital files and student registrations. They also assist clients with intake processes, resume development, and educational pathway planning.

Requirements

Candidates must possess a two-year diploma in Office Administration, Business Administration, or a related field. A minimum of one year of experience in an administrative and customer-facing role is required.

Experience

0 to 2 years

Education

associate degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Office administration
Customer service
Reception services
Administrative support
Data management
Record keeping
Student registration
Communication
Resume assistance
Cover letter assistance
Event coordination
Intake processing

Benefits

Defined benefit pension plan
Professional development opportunities
Wellness programs
Employee Assistance Program
Tuition assistance
Generous vacation
Holiday closure
Group insurance benefits

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Business Administration
Customer Service
Reception
Academic Upgrading
Intake
Data Management
Reporting
Statistics
Employment Services
Training
Education
Reconciliation
Indigenous Employment
Administrative Support

Original job description

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Program Assistant

Moose Factory

Education

POSTED: 20 hours ago

Employer

Northern College

ES Job ID

8207

Closing Date

September 22, 2026

Salary

$28.38 to $32.70 (Payband D)

Duration

Full Time

Job Description

Northern College is committed to the ongoing success and development of everyone who passes through our learning spaces, whether they be our students, employees, or community members. We believe in investing in those who invest in us, constantly working to build a collaborative and friendly working environment while offering top-tier benefits and generous pension packages to our eligible full-time employees with purposeful, rewarding work, supportive supervisors, and positive, engaged work teams.

Reporting to the Manager, Employment Services and Academic Upgrading, the Program Assistant will be responsible for providing reception services for the Access Centre. In addition, they will provide administrative support for the Access Centre, including distribution of departmental marketing material, manage all digital files, register Academic Upgrading students and maintain accurate records for reporting activity and statistics to the funders and to the Manager.

What You Will Be Doing

Support students in their training, education and employment journey;
Support students in registering and applying for education, training or employment opportunities;
Answer incoming inquiries by phone, text, social media, email, and in person and direct to appropriate staff as needed;
Meet with clients applying for services such as Educational, Training or Employment Services, and begin the intake folder process and ensure the client is eligible for the service. Plans to meet with key staff at other sites;
Conduct in-person or virtual initial registration interviews and collect all necessary documentation from clients;
Assist with resumes and cover letters, or other documents as needed for school or employment; and
Assist with developing Educational or Employment pathway plans for all registered clients.

What Northern Has To Offer

Defined benefit pension plan;
Professional development opportunities;
Wellness programs;
Employee Assistance Program;
Tuition assistance;
Generous vacation and holiday closure;
Group insurance benefits (medical, dental, life insurance, LTD, etc.); and
Relocation expense reimbursement.

The incumbent may be required to provide a criminal record check.

Required Skills

What you will need to be considered:

Two (2) year diploma in Office Administration – Executive, Business Administration, or equivalent/related field; and
Minimum one (1) year of proven experience in an administrative environment and customer-facing role.

The successful candidate will be well organized, have great customer service skills, and be comfortable hosting and attending local events.

Please note this position qualifies under Northern College's protocol for hiring in remote regions. Candidates with relevant experience and who do not meet the education requirements may be given consideration based on relevant equivalent qualifications.

How To Apply

To apply, submit your cover letter and resume online at www.northerncollege.ca/careers/.

While we thank all applicants for their interest in Northern College, only those to be interviewed will be contacted. Applications received after the close date will not be considered.

As part of Northern College's action on reconciliation, the College recognizes its responsibility to make a difference through increasing the number of Indigenous employees who work in the academic field. We encourage applicants who identify as Indigenous to apply.

Northern College is committed to an inclusive, barrier-free recruitment process. To request reasonable accommodation at any time during the recruitment process, please contact the Human Resource Services department at [email protected] or call us at 705-235-3211 ext. 2136. Information received relating to the accommodation needs of applicants will be addressed confidentially.

Northern College values diversity and is an equal-opportunity employer.

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