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Added 5 mins ago
Senior Manager, Payroll
The University of British Columbia
Vancouver, BC
$10,459.67 to $15,675.58 CAD / month
Full-time
The Senior Manager, Payroll provides strategic and operational leadership in the delivery of payroll services across the University of British Columbia. Supporting a diverse employee…
Added 5 mins ago
Customer Success Manager - eLearn
BoomerangFX
Mississauga, ON
Full-time
As the Customer Success Manager (Learn Department) at BoomerangFX, you will focus on supporting the Learn division, working with clients in the medical spa and aesthetic industry. This…
Added 5 mins ago
Manager, Payroll Operations & Control
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
The Manager, Payroll Operations & Control will be a key driver and contributor in implementing procedures to enhance segregation of duties, physical security of payroll information, and…
Added 5 mins ago
Site and Supplier Management Coordinator
Interior Health Authority
Kelowna, BC
Full-time
Collaborate with external contractors and service providers to ensure timely and quality service delivery.
Added 6 mins ago
Bilingual Travel Concierge - Toronto (On-Site) | $26/hour + Bonus
John Paul
Toronto, ON
Full-time
At John Paul and Service Concierge Canada, we pride ourselves on being the world leader in premium loyalty and customer engagement services. With a global reach across 40 countries and a…
Added 6 mins ago
Registered Practical Nurse - FT Limited Time Contract
St. Michael's Homes
Toronto, ON
Full-time · Contract
Significant front-line nursing harm reduction experience: values aligned with a harm reduction and trauma-informed approach to service delivery.
Added 6 mins ago
Senior Account Executive, Digital Sales
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$120,000 to $150,000 CAD / year
Full-time
…demands ensures that REALTOR.ca is more than just a listing service- it is the heart of the Canadian real estate…
Added 6 mins ago
Director, Undergraduate Student Services Office
University of Saskatchewan
Saskatoon, SK
The Director advises College leadership on issues affecting undergraduate students, leads service improvements, and works with campus partners to enhance the student experience. Working…
Added 20 mins ago
Delivery Specialist - OpenRoad Lexus Richmond
OpenRoad Auto Group
Richmond, BC
Full-time
Assist in greeting and welcoming customers and provide excellent customer service.
Added 20 mins ago
In-Flight Director - Bilingual
Flair Airlines Ltd.
Montreal, QC
Full-time
…conformité réglementaire ainsi que la prestation globale du service à bord des vols assignés. Relevant du ou de la gestionnaire, Opérations en vol et performance, vous assurerez le…
Added 20 mins ago
COOK, CASUAL - URGENTLY HIRING
Lifetimes Limited Partn
Orillia, ON
$17.6 CAD / hour
Maintain required records in the absence of the Food Service Manager, e.g., menu changes, purchase orders, delivery receipts, temperature checks,
Added 20 mins ago
Program Leader, Back on Track
YBC
Abbotsford, BC
Up to $58,633.64 CAD / year
Full-time
…community. As the Program Leader, you'll lead the day-to-day delivery of Back on Track in Abbotsford while working directly with youth, families, schools and community partners. This is a…
Added 35 mins ago
Project Manager 1
University of Victoria
Victoria, BC
Full-time
…work together as a team to ensure a high standard of customer service delivery, as well as the provision of capital projects, and effective, efficient and safe performance for the operation…
Added 35 mins ago
Support Worker
NHS Tayside
Angus, ON
Internship
…across North East Angus. This is an exciting time to join our service as we continue to develop and enhance rehabilitation services, strengthening integrated working across hospital and…
Added 35 mins ago
Pathway of Hope Case Worker
The Salvation Army in Canada
Dartmouth, NS
Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 35 mins ago
Prep Cook - Part-time
COGIR Real Estate
Leamington, ON
Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 36 mins ago
Senior Manager, Strategic Planning and Delivery - Enterprise AI (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.
Added 36 mins ago
Sub Head Trades 3 – Tradesperson Electrical
University of British Columbia
Vancouver, BC
Full-time
…Communicating with customers as required to ensure the efficient delivery of service. Attending training and other workshops as required to maintain current knowledge of electrical and…
Added 36 mins ago
Operations Training Advisor
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Training & Business Solutions the Operations Training Advisor is an intermediate role responsible for supporting the development and execution of targeted…
Added 36 mins ago
Feedlot Technician
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Manager, Feedlot Solutions, the Feedlot Technician is responsible for the service and maintenance, programming, emergency response on call repairs and the required product…
Added 36 mins ago
Commercial Tenant Services Coordinator (On-Site) - New Market
Sterling Karamar Property Management
Newmarket, ON
$45,000 to $50,000 CAD / year
Full-time
Once approved by the Property Manager, coordinate and schedule all required maintenance or repair/replacement with the appropriate service provider.
Added 50 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 50 mins ago
Warehouse Manager
Sysco
Vancouver, BC · Buckhead Vancouver
Full-time
The Warehouse Manager is responsible for the overall leadership and management of warehouse operations. This role oversees all aspects of warehouse activities, including receiving, picking,…
Added 50 mins ago
Account Director in Training (Janitorial)
Dexterra
Vancouver, BC
Full-time
The Account Director in Training is a visible, inclusive, and strategic leader accountable for service delivery excellence, client relationship management, financial performance, labour…
Added 50 mins ago
Area Manager
Dexterra
Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
As a Area Manager, you will be the senior operational and strategic leader responsible for the overall performance of a major TransLink account spanning multiple physical locations. You…

Empowered Brand Marketing

Program Manager

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum 3 years of experience in program/account management, marketing agency services, event management, CPG, retail marketing, or a related environment.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

About EBM

Empowered Brand Marketing (EBM) is a leading brand activation company specializing in live consumer engagement within and beyond the retail environment. We partner with many of Canada’s leading CPG companies and major grocery retailers to bring brands to life through impactful, results-driven sampling and activation programs.

Our reputation has been built on exceptional client service, seamless execution, and consistently delivering strong results.

The Opportunity

We are seeking an experienced Program Manager of Brand Activations with a minimum of four years of relevant experience in a marketing agency, event management, CPG, retail marketing, or similar environment.

This is a hands-on, client-facing role for someone who is highly organized, detail-oriented, proactive, and comfortable managing multiple programs simultaneously. You will take ownership of assigned programs from planning through execution, working closely with clients, retailers, internal teams, and supplier partners to ensure every activation is delivered successfully.

The ideal candidate combines exceptional client service with strong administrative and project management skills and thrives in a fast-paced, deadline-driven environment.

Key Responsibilities

Client & Account Management

Build strong, trusted relationships with clients, retailers, partners, and internal team members.
Serve as a key point of contact for assigned accounts, providing responsive, professional, and solutions-focused service.
Take end-to-end ownership of assigned programs, ensuring client expectations and program objectives are clearly understood and achieved.
Anticipate client and program needs, proactively identifying solutions and following through to completion.
Maintain a high standard of client satisfaction across all assigned business.

Program Management & Execution

Manage programs from initial planning through execution and completion.
Gather and confirm all required program details to ensure seamless execution.
Establish and manage timelines, priorities, deliverables, and deadlines.
Monitor program progress and proactively address potential issues before they impact execution.
Manage a high volume of programs and accounts at various stages of development.
Ensure accuracy and attention to detail across all aspects of program administration and execution.

Team Collaboration & Communication

Act as a liaison between clients, retail partners, suppliers, and internal service teams.
Clearly communicate program requirements and ensure all stakeholders have the information needed for successful execution.
Work collaboratively with the service team to ensure program details are complete, accurate, and effectively communicated.
Provide regular, concise updates to management regarding program status, priorities, challenges, and required actions.
Contribute positively to a collaborative, accountable, and service-focused team environment.

Experience & Qualifications

Minimum 3 years of experience in program/account management, marketing agency services, event management, CPG, retail marketing, or a related environment.
Demonstrated experience managing multiple client programs, projects, or accounts simultaneously.
Strong client-service mindset with confidence interacting directly with clients and business partners.
Exceptional organizational, administrative, and time-management skills.
Excellent attention to detail with the ability to self-monitor and maintain accuracy in a high-volume environment.
Strong written and verbal communication skills.
Proactive, solutions-oriented approach with a strong sense of ownership and follow-through.
Ability to prioritize effectively and meet competing deadlines.
Comfortable working both independently and collaboratively as part of a team.
Proficiency in Microsoft Office and general business technology.
Experience or familiarity with AI productivity applications is considered an asset.

What Success Looks Like

You are someone who takes ownership, follows through, communicates proactively, and keeps programs moving forward. You understand that exceptional client service is not only about responding to requests - it is about anticipating needs, identifying potential issues early, and ensuring every detail is managed through to successful execution.

At EBM, our Program Managers play an important role in both the client experience and the successful delivery of our programs. We are looking for someone who takes pride in being accountable, organized, responsive, and committed to delivering excellent work.

Apply About employer

More about this job

Responsibilities

Manage assigned brand activation programs from planning through execution, coordinating clients, retailers, suppliers, and internal teams. Maintain client relationships, manage timelines and deliverables, monitor progress, resolve issues proactively, and provide management with program updates.

Requirements

Requires at least three years of relevant experience managing multiple programs, projects, or accounts in areas such as marketing, events, CPG, or retail. Candidates should have strong client-service, organizational, communication, time-management, and problem-solving skills, proficiency with Microsoft Office, and the ability to meet competing deadlines.

Skills

Program Management
Account Management
Client Service
Project Management
Program Execution
Organization
Time Management
Attention To Detail
Written Communication
Verbal Communication
Stakeholder Coordination
Prioritization
Problem Solving
Microsoft Office
AI Productivity Applications

Visa sponsorship

Not detected in the job text

Keywords

Brand Activation
Consumer Engagement
Sampling Programs
Marketing Agency
CPG
Retail Marketing
Event Management
Program Management
Account Management
Project Management
Client Service
Program Planning
Program Execution
Timeline Management
Deliverables
Stakeholder Coordination
Supplier Partners
Retail Partners
Microsoft Office
AI Productivity Applications

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