Jobs in Canada

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Added 3 mins ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a specialist for small and medium-sized business clients with primarily straightforward needs. This…
Added 3 mins ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a cash management specialist for small and medium-sized business clients with both simple and…
Added 3 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 32 mins ago
R
Mortgage Specialist Assistant- EN
RBC
Montreal, QC
- Part-time
Supports top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive…
Added 2 hours ago
RB
Mortgage Specialist Assistant
Royal Bank of Canada
Montreal, QC
- Part-time
Supports top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and across from the lakefront - The Medical Clinic is a full-service family and maternity practice. Our team of eight physicians provides comprehensive care, including prenatal and…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
100 Mile House, BC
- Internship
…Manager, 2 MOA’s and a Receptionist will help you settle in, and support your administrative…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
- Full-time
Experienced and dedicated labour and delivery nurses, who perform triage, assessments, labour support and management, post-partum support, breastfeeding support, and a wealth of knowledge…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Outstanding Location – Free on-site parking, nearby shopping and banking, and easy access to specialist support, labs, diagnostics, and hospital services.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…across from the lakefront - Strathcona Medical Clinic is a full-service family and maternity practice. Our team of eight physicians provides comprehensive care, including prenatal and…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Williams Lake, BC
- Full-time
Onsite access to lab, ultrasound, and specialist support
Added 2 hours ago
HM
Hospitalist
Health Match BC
Williams Lake, BC
- Full-time
…palliative care. Throughout the hospital, you will receive excellent support from the other CMH specialists and family physicians. Working 8 hours a day you will see an average of 12-16…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kamloops, BC
- Full-time
Experienced and dedicated labour and delivery nurses, who perform triage, assessments, labour support and management, post-partum support, breastfeeding support, and a wealth of knowledge…
Added 2 hours ago
MH
Customer Experience & Sales Specialist
Mosaic Home Services
AB · Edmonton, AB
- Full-time
Coordinate with operations teams, technicians, and franchise partners to support successful service delivery.
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…across from the lakefront - Strathcona Medical Clinic is a full-service family and maternity practice. Our team of eight physicians provides comprehensive care, including prenatal and…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…turnkey patient panel opportunities available as well. As a specialist, your practice will be well-supported by a high volume of patient referrals from both within the organization and the…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…across from the lakefront - Strathcona Medical Clinic is a full-service family and maternity practice. Our team of eight physicians provides comprehensive care, including prenatal and…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Part-time
…five family physicians, a dermatologist, an internal medicine specialist, and our women’s health clinic. The location offers easy access to many desirable residential areas and is just a…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…close-knit community, is seeking a Clinical Immunology & Allergy Specialist to join our healthcare team as a permanent or locum…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The local community hospital offers strong specialist support, with most specialties and subspecialties available, along with state-of-the-art diagnostic services and treatment facilities.…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…and aesthetic treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…close-knit community, is seeking a Clinical Immunology & Allergy Specialist to join our healthcare team as a permanent or locum…
Added 3 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Internship
The neurology team in Penticton is seeking two general Neurologists to support the Penticton Regional Hospital and surrounding communities. Join a well-established, collegial group that…
Added 3 hours ago
HM
Neurology
Health Match BC
Penticton, BC
- Full-time
…local access to MRI, CT, EEG and EMG, along with additional specialist support within the hospital. The David E. Kampe Tower also includes a dedicated ambulatory care centre with outpatient…

Empyrean Merchant Services

Customer Service Specialist

Vaughan, ON, Canada

$25–$30/hour, based on experience. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $25–$30/hour, based on experience.
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Customer Service Specialist

Empyrean Merchant Services | Vaughan, ON | In-office | Full-time

Pay: $25–$30/hour + commission on product sales, if applicable

About Empyrean

Empyrean Merchant Services is a fast-growing payments technology company providing innovative solutions to businesses across North America. We’re passionate about delivering exceptional service and support to our clients in the retail, government, hospitality, and eCommerce sectors.

What you’ll do

Handle inbound and outbound merchant calls and emails.
Resolve inquiries and technical issues, and escalate when needed.
Process merchant applications accurately.
Keep CRM records complete and current.
Submit service requests to our processing partners and follow them through to resolution.
Troubleshoot terminal and network connectivity issues.
Recommend additional Empyrean products where they fit the merchant’s needs.
Work with internal teams to improve service and operations.

What we’re looking for

Fluent English, written and spoken. French is an asset.
Comfort working across multiple software systems and CRM tools.
Strong communication and problem-solving skills.
Ability to prioritize and manage multiple open issues.
Experience in customer service, merchant services, or payments is an asset.
Basic knowledge of networks or POS connectivity is an asset.

What we offer

$25–$30/hour, based on experience.
Hands-on training in payments and POS technology.
Growth opportunities in a growing company.

Schedule: Monday–Friday, 9 am–5 pm

How to apply: Please apply through LinkedIn by November 13, 2026. Shortlisted candidates will be contacted the week of November 16.

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle merchant calls and emails, resolve inquiries and technical issues, process applications, and maintain accurate CRM records. Coordinate service requests with processing partners, troubleshoot terminal and network connectivity, recommend relevant products, and collaborate with internal teams to improve service and operations.

Requirements

Fluent written and spoken English is required; French is an asset. Candidates should be comfortable using multiple software systems and CRM tools and have strong communication, problem-solving, and prioritization skills; customer service, merchant services, payments, or basic network and POS connectivity experience is an asset.

Skills

Customer Service
Written Communication
Verbal Communication
Problem-Solving
CRM Tools
Multitasking
Prioritization
Merchant Services
Payment Processing
Technical Troubleshooting
POS Connectivity
Network Connectivity
Sales Recommendations
Recordkeeping

Visa sponsorship

Not detected in the job text

Keywords

Merchant Services
Payment Processing
Payments Technology
Customer Service
Inbound Calls
Outbound Calls
Email Support
Merchant Applications
CRM
Processing Partners
Service Requests
Technical Support
POS Terminals
Network Connectivity
Troubleshooting
Retail
Government
Hospitality
E-Commerce
Product Sales
Issue Escalation
Service Operations

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Work requirements

Jobs in Canada