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Added 5 months ago
R
Service Delivery Coordinator
Roam
Toronto, Ontario
- $45,000 to $50,000 CAD / year
- Full-time
The connective tissue between Sales, CX, and Operations, keeping vehicles moving and customers informed
Added 5 months ago
SW
IIA Senior Associate, ScotiaMcLeod
Scotia Wealth Management
Toronto, Ontario
- Full-time
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the…
Added 1 month ago
Inspection Associate
Bureau Veritas
Hamilton, ON
CERTIFICATES, LICENSE, REGISTRATIONS: Valid drivers license required
Added 2 months ago
A
People & Culture - Senior Associate / Associate, HRIM
Aritzia
Vancouver, BC
- Full-time
…through accurate and reliable people information. As the Senior Associate / Associate, HRIM, you will support in ensuring effective execution of day-to-day people transactions while…
Added 3 months ago
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Dyson Expert- Edmonton
Dyson
AB
- Full-time
At Dyson, we sell by demonstrating. Our Experts and Retail Strategy & Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of…
Added 3 months ago
SI
Customer Experience Representative
SNDL Inc.
Lansdowne, MB · Toronto, ON · Value Buds Lansdowne
- Part-time
Retail Sales Associate – Cannabis (Customer Experience Rep)
Added 2 months ago
PM
Retail Sales Associate - Woodland
POP MART
Grand Rapids, MB
- Part-time
…experiences and bringing our unique brand to life. As a Sales Associate, you will serve as a brand ambassador by delivering exceptional service, building genuine connections with customers,…
Added 3 months ago
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Associé / Associate
Wellington-Altus
Kirkland, Quebec · Montreal, Quebec
- Full-time
…administratives liées à la gestion des comptes des clients et des opérations de…
Added 3 months ago
SM
8 Month Co-op Internship Mine Engineer
SSR Mining Inc.
Saskatoon, Saskatchewan
- Full-time
…now and for the future. We recognize the catalyst role our operations can play in local communities and commit to engaging with and investing in local communities and leaving a positive…
Added 2 months ago
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Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
The Account Support Rep Associate is an entry-level position and will provide day-to-day account interaction and order processing services for the customer. The role manages account…
Added 6 months ago
RS
Rental Sales Associate / Agent de vente de location
Ryder System, Inc.
Montreal, Quebec
- Full-time
Travaille en équipe multifonctionnelle avec les ventes, la commercialisation, les opérations et la gestion des actifs, tout en utilisantd'excellentes compétences de communication avec la…
Added 3 months ago
CD
Assistant Supervisor, Early Learning Centre
Child Development Institute
Toronto, Ontario
- Full-time
We are seeking an Assistant Supervisor to join our Early Learning Centre (ELC) team and support the operations of our exceptional care and education programs for young children. You will…
Added 2 months ago
GF
Customer Service Representative (Motivator) - Ottawa Queensview
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 6 months ago
PH
Research Associate - Innate Lymphoid Cell and NK Cell Engineering, Crome Lab, Terry Fox Lab - BC Cancer Vancouver
Provincial Health Services Authority
Vancouver, British Columbia
- Full-time
Research Associate, Innate Lymphoid Cell and NK Cell Engineering, Crome Lab, Terry Fox Lab
Added 6 months ago
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Postdoctoral Fellow - Innate Lymphoid Cells and Spatial Genomics in Type 1 Diabetes, Crome Lab, Terry Fox Laboratory - BC Cancer Vancouver
Provincial Health Services Authority
Vancouver, British Columbia
- Full-time
Added 3 months ago
RS
Vehicle Sales Associate
Ryder Supply Chain Solutions
Calgary, Alberta
- Full-time
The Vehicle Sales Associate is responsible for supporting the sale of Ryder's used commercial vehicles by delivering an exceptional customer experience from initial inquiry through final…
Added 3 months ago
R
Materials Planning Manager
RTX
Midland, Ontario
- Full-time
Qualification You Must Have
Added 2 months ago
Financial Service Representative
Money Mart
Calgary, AB
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 2 months ago
PL
Warehouse Worker - 2nd Shift
Penske Logistics
Woodstock, ON
- Full-time
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others
Added 2 months ago
EI
Inside Sales/Customer Service Representative
EMS-Tech Inc
Burnaby, British Columbia
- Full-time
…our clients' systems. We are seeking a dedicated Inside Sales Associate to join our team and contribute to our ongoing…
Added 4 months ago
GT
Store Operations Associate (Full-Time)
Giant Tiger
Montreal, Quebec
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 2 months ago
PH
Clinical Trials Nurse Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Society of Clinical Research Associates (SOCRA) Clinical Research Associate/Coordinator Certification…
Added 2 months ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
London, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 4 months ago
CD
Director, Early Learning Centre
Child Development Institute
Toronto, Ontario
- Full-time
Access to operations and resourcing support. As part of an organization that has been providing child care for over 100 years, you will be among experts who want to share their knowledge…
Added 2 months ago
PM
Retail Sales Associate- Streets at Southpoint
POP MART
ON · Durham, ON
- Part-time
…experiences and bringing our unique brand to life. As a Sales Associate, you will serve as a brand ambassador by delivering exceptional service, building genuine connections with customers,…

EMS-Tech Inc

Inside Sales/Customer Service Representative

Burnaby, BC, V5C 4Z6, Canada

Full-time

Apply on emstech.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in a client-facing Customer Service role.
Posting language: English
Posted: Aug 19, 2026

Original job description

About us

EMS-Tech Inc., a highly successful and expanding engineering firm that specializes in the design and supply (OEM) of bulk material handling equipment. For over 40 years we have delivered projects large and small around the world. We are dedicated to supplying high-quality large-scale machines and systems and providing innovative, custom solutions.

With our headquarters in Canada, and offices in the Netherlands, China, and Australia, we are constantly pushing the envelope related to self-unloading ships, stackers, stacker-reclaimers, shiploaders and conveyor systems.

Role & Responsibilities

Our After Sales Parts team is pivotal in maintaining customer satisfaction and ensuring the seamless operation of our clients' systems. We are seeking a dedicated Inside Sales Associate to join our team and contribute to our ongoing success.

As a Inside Sales/Customer Service Associate, you will manage and coordinate spare parts orders, prepare quotations, and ensure timely delivery of parts. This role requires excellent organizational skills, attention to detail, and effective communication with suppliers, customers, and team members.

Key Responsibilities:

Quotation Preparation: Research historical data, including reading technical drawings, or source new parts to prepare accurate spare parts quotations.
Procurement Documentation: Draft and manage procurement documents such as spreadsheets, databases, requests for quotations, and purchase orders for spare parts.
Drawing Management: Receive, organize, and circulate supplier and fabricator drawings for approval, including preparing drawing transmittals.
Coordinate order fulfillment and tracking, monitoring quotes, shipments, invoices, and payments to maintain smooth operations.
Support Senior Staff: Assist in maintaining and organizing spare parts files and correspondence.
Additional Duties: Perform any other duties assigned by the supervisor.

Qualifications:

Business or Technical degree/diploma or equivalent level of combined education and on-the-job experience.
0-2 years of experience in a client-facing Customer Service role.
Proficiency in MS Office Suite (Word, Excel, Teams).
Strong organizational and communication skills.
Ability to work independently and as part of a team.

The Right Fit

The best person for this role will come with a strong work ethic, and a commitment to doing things right.

You live our core values:

Trust – We believe trust is the outcome of mutually respectful relationships which are mindful of each others needs.
Loyalty - We honour our employees as a career building community of professionals extending this responsibility to our clients and our suppliers.
Integrity - Our commitment to integrity fuels our capacity to confront any ethical challenges that emerge.
Tenacity - The passion and commitment to excellence of our people is the foundation of good customer service.

Application Process

Please submit your application by applying directly through this job posting, via our career page: https://ems-tech.net/careers/. We thank all applicants, but only those selected for an interview will be contacted.

Accommodations

EMS-Tech Inc. is an equal opportunity employer that recognizes the value of a diverse workforce, and is committed to an inclusive, barrier-free selection process. If you require accommodation during the selection process, please inform us of your requirements. Any information pertaining to accommodation needs will be treated confidentially and in compliance with the Freedom of Information and Protection of Privacy Act.

Apply on emstech.bamboohr.com About employer

More about this job

Responsibilities

Manage and coordinate spare parts orders, prepare accurate quotations by researching historical data and technical drawings, and handle procurement documentation. Coordinate order fulfillment and tracking while supporting senior staff with file organization and correspondence.

Requirements

Requires a business or technical degree/diploma or equivalent experience with 0-2 years of client-facing customer service experience. Proficiency in MS Office Suite and strong organizational and communication skills are essential.

Skills

Quotation Preparation
Procurement Documentation
Drawing Management
Order Fulfillment
Customer Service
MS Office Suite
Technical Drawing Reading
Organizational Skills
Communication Skills
Coordination

Visa sponsorship

Not detected in the job text

Keywords

Bulk Material Handling
OEM
Spare Parts
Procurement
Technical Drawings
Purchase Orders
After Sales
MS Word
MS Excel
MS Teams
Engineering
Customer Service
Quotation
Supply Chain
Logistics

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Work requirements

Jobs in Canada