Jobs in Canada

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Added 18 mins ago
3V
Production Supervisor*
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 18 mins ago
3V
Manufacturing Supervisor
3M Vietnam
London, ON
- Full-time
At this time, only candidates who are available to work rotating shifts will be considered for this role
Added 18 mins ago
3V
Shift Supervisor*
3M Vietnam
Brockville, ON
- Full-time
Must have valid and current identification (i.e.: driver’s license, passport, birth certificate)
Added 48 mins ago
LH
Director, Technology Delivery and Enablement
Lifemark Health Group
Brampton, ON
- $130,000 to $160,000 CAD / year
- Full-time
This is a hybrid position, with four days per week in the office and one day remote
Added 1 hour ago
IB
Senior Quality Engineering Manager
Invisia BPO
NB · Chiasson Office, NB
- Full-time
We are looking for a hands-on Senior Quality Engineering Manager to implement, lead and continuously improve our Quality Engineering function. This is a functional leadership role, not…
Added 1 hour ago
MI
Senior Controls Engineer
Martinrea International
Brampton, ON
- Full-time
Martinrea's success is globally shown through its core sustainable culture. Focused on entrepreneurship, lean manufacturing principles, and the Golden Rule philosophy, Martinrea believes in…
Added 1 hour ago
RB
Regional Vice President - Integrated Markets - Fraser Valley
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
As the Regional Vice President, you will lead and develop a team of sales and service professionals to support client retention, acquisition and growth, providing superior customer service…
Added 1 hour ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 2 hours ago
T
Head of IoT Services (12 Month Maternity Cover)
Trackunit
London, ON
- $99,000 to $123,000 CAD / year
- Full-time
We are looking for a Head of IoT Services to build and lead the organization that sits behind every successful Trackunit deployment. When a customer connects their first device, activates…
Added 2 hours ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Expérience : De 3 à 5 ans et plus d’expérience en réussite client (Customer Success), gestion de comptes ou services-conseils techniques au sein d’un environnement SaaS B2B, technologies…
Added 3 hours ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Visible impact. Your ability to manage projects successfully directly influences customer experience, financial performance and the success of the broader team.
Added 3 hours ago
IF
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Impact Fulfillment Services
Montreal, QC
- Full-time
Ce programme vous permettra d'acquérir une expérience concrète en vente, en développement des affaires, en gestion des opérations, en finances, en ressources humaines et en marketing.
Added 3 hours ago
RP
Internal Auditor - Technology Audit & Data Analytics
RECRUITMENT PARTNERS INC.
Calgary, AB
- Full-time
…of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will…
Added 3 hours ago
HE
Lead/Senior Lead Gate Automation Technician
Hudson Entry & Automation
London, ON
- $25 to $40 CAD / hour
- Full-time
A Natural Mentor: You want to lead and are eager to coach junior and new team members to success.
Added 3 hours ago
RV
Electronic Technician
Ross Video
Iroquois, ON
- Full-time
Must have computer proficiency with Microsoft Office and core business-use tools
Added 3 hours ago
H
Service Manager
Houle
Kelowna, BC
- Full-time
You'll lead and support a full Service team-including service coordinators, technicians, project managers, and estimators-bringing together the people and resources needed to meet customer…
Added 3 hours ago
DD
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Windsor, ON
- Full-time
As a Store Manager at The Shoe Co., you will report to the District Manager and lead the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 4 hours ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…working relationships across Co-operative Education and UW. Lead the identification, development and implementation of projects to improve service quality, relationships, stakeholder…
Added 4 hours ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 4 hours ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 4 hours ago
PN
Special Finance Manager
Pacific Nations Auto Sales
Campbell River, BC
- Full-time
g long-term customer relationships and generating repeat and referral business.* Working
Added 4 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 4 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 4 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 4 hours ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…

Emterra Group

Collections Operations Manager - Surrey

Surrey, BC, Canada

Base Salary: $85,000–$98,000 annually, based on experience and qualifications. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Base Salary: $85,000–$98,000 annually, based on experience and qualifications.
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an “essential service” by providing recycling, resource recovery and waste management services that keep our communities clean and safe and valuable materials within the circular economy. We are looking for energetic and driven team members to support our growing company and play a crucial role in achieving our corporate mission and vision. Emterra Group is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect International.

We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity and financial performance, with a focus on operational excellence, customer satisfaction and continuous improvement.

Key Responsibilities

Operations: Lead residential (RESI) and industrial, commercial and institutional (ICI) collection operations, ensuring safe, reliable and cost-effective service across routes, facilities and disposal sites. Develop contingency plans and resolve operational issues.
Leadership: Lead, coach and develop Route Supervisors and frontline employees. Manage performance, attendance, training, recruitment and retention, and partner with Human Resources on employee relations, grievances and labour matters in unionized environments.
Safety & Compliance: Ensure compliance with occupational health and safety, commercial vehicle and transportation regulations, driver requirements, vehicle inspections and Company procedures. Investigate incidents and implement corrective actions.
Customer & Contract Management: Maintain strong relationships with municipalities, commercial customers and contractors. Ensure contractual obligations and service standards are met, resolve escalated concerns and address recurring service issues.
Operational Improvement: Monitor KPIs, including route completion, missed collections, overtime, labour utilization, fleet availability, productivity and service performance. Optimize routes, improve processes and leverage technology, automation and operational data to drive sustainable results.
Fleet Management: Partner with Fleet and Maintenance to maximize vehicle availability, minimize downtime, optimize utilization and support equipment replacement and capital planning.
Financial Management: Maintain full P&L accountability, including annual budgeting, forecasting, cost control and performance against financial targets. Identify productivity, cost-saving and business improvement opportunities and provide recommendations to senior leadership.
Reporting & Collaboration: Provide accurate operational and financial reporting and collaborate with Safety, Fleet, Maintenance, HR, Finance and Customer Service to achieve business objectives.

Qualifications & Experience

Progressive leadership experience in waste collection, recycling, transportation, logistics or another fleet-based operation, with direct RESI and ICI collection experience strongly preferred.
Experience managing multiple disposal sites, operating environments, locations or lines of business.
Demonstrated success leading large operational teams, including supervisors and frontline employees; unionized experience strongly preferred.
Proven full P&L, budgeting, forecasting and cost-management experience.
Experience managing municipal relationships, customer contracts and service commitments.
Strong understanding of route optimization, fleet utilization, labour productivity, safety and commercial vehicle compliance.
Strategic planning, problem-solving and data-driven decision-making capabilities, with the ability to apply technology and automation to operational challenges.
Experience with fleet-management, route-management, telematics or reporting systems is an asset.
Post-secondary education in business, operations, transportation or a related discipline is preferred; equivalent experience will be considered.
Valid BC driver’s licence required. Class 1 licence, or ability to obtain one, is an asset.
Strong communication, leadership and relationship-management skills, with proficiency in Microsoft Office.

What Success Looks Like

Safe operations and consistent regulatory compliance.
Reliable collection services and strong municipal and customer relationships.
Accountable supervisors and effective workforce management.
Efficient fleet and labour utilization.
Achievement of operational, service and financial targets.
Sustainable improvements through effective processes, technology and automation.

Compensation & Benefits

Base Salary: $85,000–$98,000 annually, based on experience and qualifications.

Annual performance incentive of up to 10%.
Company vehicle or vehicle allowance.
Paid vacation.
Extended health, prescription drug, dental and vision coverage.
Long-term disability, life insurance and company-paid Employee Assistance Program.
Tuition reimbursement, professional development and employee discount programs.

Reasons to Apply, Stay and Grow with Emterra Group

Opportunity to be part of one of Canada’s Greenest Employers!
Competitive wages and annual wage increases!
Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
Employee Assistance Program, paid for by the Company!
Tuition reimbursement program and professional development support!
Employee discount programs!
Be part of an organization that wants to learn and grow!
Ability to have impact and make change!

Are you ready to take the next step in your leadership career by joining one of Canada’s Greenest Employers and becoming part of the environmental solution? If so, apply now! We appreciate all applicants who apply; however, only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status

Please visit our careers page to see more job opportunities.

Apply for this Position

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More about this job

Responsibilities

Lead residential and commercial collection operations, overseeing safety, service delivery, workforce performance, fleet utilization, customer and municipal relationships, and regulatory compliance. Manage the operation’s P&L, budgets, forecasts, KPIs, reporting, and continuous improvement initiatives in collaboration with internal teams.

Requirements

Requires progressive leadership experience in waste collection, recycling, transportation, logistics, or another fleet-based operation, with direct residential and ICI collection experience strongly preferred. Candidates should bring experience leading large teams, managing P&L and customer contracts, and overseeing safety, fleet, and labour productivity; a valid BC driver’s licence is required, while post-secondary education and a Class 1 licence are preferred or assets.

Skills

Operations Leadership
Waste Collection
Route Optimization
Fleet Management
P&L Management
Budgeting and Forecasting
Cost Control
Safety Compliance
Commercial Vehicle Compliance
Unionized Workforce Management
Customer and Contract Management
KPI Monitoring
Operational Improvement
Data-Driven Decision-Making
Microsoft Office
People Development

Benefits

Annual Performance Incentive
Company Vehicle or Vehicle Allowance
Paid Vacation
Extended Health Coverage
Prescription Drug Coverage
Dental Coverage
Vision Coverage
Long-Term Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Professional Development
Employee Discount Programs

Visa sponsorship

Not detected in the job text

Keywords

Waste Collection
Recycling
Resource Recovery
Residential Collection
Industrial, Commercial and Institutional Collection
Route Optimization
Fleet Management
Fleet Utilization
Disposal Sites
Occupational Health and Safety
Commercial Vehicle Compliance
Driver Requirements
Vehicle Inspections
Incident Investigation
Municipal Relationships
Customer Contracts
Key Performance Indicators
Route Completion
Missed Collections
Labour Utilization
Telematics
Route-Management Systems
Fleet-Management Systems
P&L Accountability
Budgeting
Forecasting
Cost Management
Unionized Environment
Automation
Microsoft Office

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Work requirements

Jobs in Canada