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Added 21 mins ago
RI
Pest Control Technician
Rentokil Initial
Victoria, BC
- $43,000 to $45,000 CAD / year
- Full-time
Willing to obtain and maintain Structural Exterminator Licensing within the province with manager assistance
Added 2 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and…
Added 2 hours ago
SH
Registered Nurse (N2) - A4 South Urology Vascular - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 2 hours ago
CO
Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time Emergency Planning Manager. Reporting to the Deputy Fire Chief, the Emergency Planning Manager is responsible for the strategic…
Added 2 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…seasonal programs when appropriate, and following up to support department sales goals. Working closely with the Parts Manager, you will help keep the department organized,…
Added 2 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Redvers, SK
- Full-time
…seasonal programs when appropriate, and following up to support department sales goals. Working closely with the Parts Manager, you will help keep the department organized,…
Added 2 hours ago
CH
Occupational, Health and Safety Coordinator
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
…role in supporting the Health and Safety team, as well as the Manager, Occupational Health and Safety, to provide a great employee experience and ensure operations are compliant with…
Added 2 hours ago
BM
Race Administrator - Winter - Full/Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…closely with the other Race Administrator, Supervisors and the Manager of Race, Head Coach. The Race Administrator will also be the point of sale representative for Race and Freestyle…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 2 hours ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 3 hours ago
PH
F&B Greeter (Part Time)
Park Hyatt
Toronto, ON
- Part-time
Communicate any guest concerns or issues promptly to the appropriate manager or security
Added 3 hours ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
Collaborate with department leaders to align operational activities with business goals and customer expectations.
Added 3 hours ago
FH
Basin Glacial Waters Assistant Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
…luxurious experience. As part of our leadership team, the Assistant Manager will have the opportunity to interact with patrons while providing a once in a lifetime experience while also…
Added 3 hours ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
The Home Meal Replacement and A La Carte Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the…
Added 4 hours ago
S
Produce - Clerk Produce
Sobeys
Saskatoon, SK
- Full-time
…the produce you are looking for. Maintaining a well-stocked department so that the customer shopping experience is quick, easy and efficient is the key to building loyalty. That is why our…
Added 4 hours ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 hours ago
TH
Operations Manager : Inventory Control and Problem Resolution *AVRO/FDC*
The Home Depot
Canada
- Full-time
The Operations Department Manager is responsible for providing effective front-line leadership and direction for all day-to-operations within their department(s) of responsibility.
Added 5 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 5 hours ago
HR
Beauty Advisor - Aesop
Holt Renfrew
Toronto, ON
- Part-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 6 hours ago
FH
Child Life Specialist (BA) - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $40.19 to $50.2 CAD / hour
- Full-time
As a Child Life Specialist in our Emergency Department, you will:
Added 6 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 6 hours ago
A
Basin Glacial Waters Assistant Manager
AccorHotel
Lake Louise, AB
- Full-time
…luxurious experience. As part of our leadership team, the Assistant Manager will have the opportunity to interact with patrons while providing a once in a lifetime experience while also…
Added 6 hours ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
The Malheur Experiment Station of Oregon State University is seeking an Office Manager to serve as the operational anchor for an academic community dedicated to scholarship and education on…
Added 6 hours ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
Willing to obtain and maintain Structural Exterminator Licensing within the province with manager assistance
Added 6 hours ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
…the produce you are looking for. Maintaining a well-stocked department so that the customer shopping experience is quick, easy and efficient is the key to building loyalty. That is why our…

Emterra Group

Collections Operations Manager - Surrey

Surrey, BC, Canada

Base Salary: $85,000–$98,000 annually, based on experience and qualifications. · Full-time

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Job details

Pay: Base Salary: $85,000–$98,000 annually, based on experience and qualifications.
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an “essential service” by providing recycling, resource recovery and waste management services that keep our communities clean and safe and valuable materials within the circular economy. We are looking for energetic and driven team members to support our growing company and play a crucial role in achieving our corporate mission and vision. Emterra Group is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect International.

We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity and financial performance, with a focus on operational excellence, customer satisfaction and continuous improvement.

Key Responsibilities

Operations: Lead residential (RESI) and industrial, commercial and institutional (ICI) collection operations, ensuring safe, reliable and cost-effective service across routes, facilities and disposal sites. Develop contingency plans and resolve operational issues.
Leadership: Lead, coach and develop Route Supervisors and frontline employees. Manage performance, attendance, training, recruitment and retention, and partner with Human Resources on employee relations, grievances and labour matters in unionized environments.
Safety & Compliance: Ensure compliance with occupational health and safety, commercial vehicle and transportation regulations, driver requirements, vehicle inspections and Company procedures. Investigate incidents and implement corrective actions.
Customer & Contract Management: Maintain strong relationships with municipalities, commercial customers and contractors. Ensure contractual obligations and service standards are met, resolve escalated concerns and address recurring service issues.
Operational Improvement: Monitor KPIs, including route completion, missed collections, overtime, labour utilization, fleet availability, productivity and service performance. Optimize routes, improve processes and leverage technology, automation and operational data to drive sustainable results.
Fleet Management: Partner with Fleet and Maintenance to maximize vehicle availability, minimize downtime, optimize utilization and support equipment replacement and capital planning.
Financial Management: Maintain full P&L accountability, including annual budgeting, forecasting, cost control and performance against financial targets. Identify productivity, cost-saving and business improvement opportunities and provide recommendations to senior leadership.
Reporting & Collaboration: Provide accurate operational and financial reporting and collaborate with Safety, Fleet, Maintenance, HR, Finance and Customer Service to achieve business objectives.

Qualifications & Experience

Progressive leadership experience in waste collection, recycling, transportation, logistics or another fleet-based operation, with direct RESI and ICI collection experience strongly preferred.
Experience managing multiple disposal sites, operating environments, locations or lines of business.
Demonstrated success leading large operational teams, including supervisors and frontline employees; unionized experience strongly preferred.
Proven full P&L, budgeting, forecasting and cost-management experience.
Experience managing municipal relationships, customer contracts and service commitments.
Strong understanding of route optimization, fleet utilization, labour productivity, safety and commercial vehicle compliance.
Strategic planning, problem-solving and data-driven decision-making capabilities, with the ability to apply technology and automation to operational challenges.
Experience with fleet-management, route-management, telematics or reporting systems is an asset.
Post-secondary education in business, operations, transportation or a related discipline is preferred; equivalent experience will be considered.
Valid BC driver’s licence required. Class 1 licence, or ability to obtain one, is an asset.
Strong communication, leadership and relationship-management skills, with proficiency in Microsoft Office.

What Success Looks Like

Safe operations and consistent regulatory compliance.
Reliable collection services and strong municipal and customer relationships.
Accountable supervisors and effective workforce management.
Efficient fleet and labour utilization.
Achievement of operational, service and financial targets.
Sustainable improvements through effective processes, technology and automation.

Compensation & Benefits

Base Salary: $85,000–$98,000 annually, based on experience and qualifications.

Annual performance incentive of up to 10%.
Company vehicle or vehicle allowance.
Paid vacation.
Extended health, prescription drug, dental and vision coverage.
Long-term disability, life insurance and company-paid Employee Assistance Program.
Tuition reimbursement, professional development and employee discount programs.

Reasons to Apply, Stay and Grow with Emterra Group

Opportunity to be part of one of Canada’s Greenest Employers!
Competitive wages and annual wage increases!
Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
Employee Assistance Program, paid for by the Company!
Tuition reimbursement program and professional development support!
Employee discount programs!
Be part of an organization that wants to learn and grow!
Ability to have impact and make change!

Are you ready to take the next step in your leadership career by joining one of Canada’s Greenest Employers and becoming part of the environmental solution? If so, apply now! We appreciate all applicants who apply; however, only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status

Please visit our careers page to see more job opportunities.

Apply for this Position

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More about this job

Responsibilities

Lead residential and commercial collection operations, overseeing safety, service delivery, workforce performance, fleet utilization, customer and municipal relationships, and regulatory compliance. Manage the operation’s P&L, budgets, forecasts, KPIs, reporting, and continuous improvement initiatives in collaboration with internal teams.

Requirements

Requires progressive leadership experience in waste collection, recycling, transportation, logistics, or another fleet-based operation, with direct residential and ICI collection experience strongly preferred. Candidates should bring experience leading large teams, managing P&L and customer contracts, and overseeing safety, fleet, and labour productivity; a valid BC driver’s licence is required, while post-secondary education and a Class 1 licence are preferred or assets.

Skills

Operations Leadership
Waste Collection
Route Optimization
Fleet Management
P&L Management
Budgeting and Forecasting
Cost Control
Safety Compliance
Commercial Vehicle Compliance
Unionized Workforce Management
Customer and Contract Management
KPI Monitoring
Operational Improvement
Data-Driven Decision-Making
Microsoft Office
People Development

Benefits

Annual Performance Incentive
Company Vehicle or Vehicle Allowance
Paid Vacation
Extended Health Coverage
Prescription Drug Coverage
Dental Coverage
Vision Coverage
Long-Term Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Professional Development
Employee Discount Programs

Visa sponsorship

Not detected in the job text

Keywords

Waste Collection
Recycling
Resource Recovery
Residential Collection
Industrial, Commercial and Institutional Collection
Route Optimization
Fleet Management
Fleet Utilization
Disposal Sites
Occupational Health and Safety
Commercial Vehicle Compliance
Driver Requirements
Vehicle Inspections
Incident Investigation
Municipal Relationships
Customer Contracts
Key Performance Indicators
Route Completion
Missed Collections
Labour Utilization
Telematics
Route-Management Systems
Fleet-Management Systems
P&L Accountability
Budgeting
Forecasting
Cost Management
Unionized Environment
Automation
Microsoft Office

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