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Added 27 mins ago
SR
Business Development Manager
Structured Restoration Inc.
Hamilton, ON
- Full-time
Role Description The Business Development Manager is a full-time, on-site role based in Hamilton, ON, responsible for driving growth and expanding Structured Restoration Inc.’s client base.…
Added 58 mins ago
CT
Roofing Superintendent
CSG Talent
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $130,000 CAD / year
- Full-time
The position of Field Superintendent is responsible for scheduling and supervising commercial production and service roofing crews on multiple jobsites and locations. This position manages…
Added 2 hours ago
FL
Talent Acquisition & HR Manager
Falco Logistics
Toronto, ON · North York, ON
- Full-time
…growth and is looking for an experienced Talent Acquisition & HR Manager to help lead this expansion and build the People infrastructure required for the company's next…
Added 3 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
Added 3 hours ago
MP
Accounts Receivable Manager
Miramar Property Management | Trivest Condominiums
Toronto, ON
- Full-time
Company Description Miramar Property Management | Trivest Condominiums is an established property management and development organization with over 25 years of experience across the Greater…
Added 3 hours ago
EG
Collections Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity…
Added 4 hours ago
ML
Foodservice Sales Manager
Maple Leaf Foods Inc
BC · British Columbia, Canada
- $96,000 to $141,000 CAD / year
- Part-time
The Regional Manager, Distribution Sales is responsible for the commercial performance, growth, and viability of protein products across all categories and customers in their portfolio.…
Added 4 hours ago
NB
Senior Private Banker
National Bank of Canada
Laval, QC
- Full-time
As part of the Commercial Banking and Private Banking 1859 sector, you will report to the Senior Manager for Laval, Laurentides, Lanaudière and North West of Quebec Region, and join a team…
Added 4 hours ago
MS
Design Lead
Modus Structures Inc
Crossfield, AB
- Full-time
Lead the design development process across a diverse portfolio of modular projects, including residential, commercial, and mixed-use developments.
Added 5 hours ago
KS
Western Regional Sales Manager - Alberta
Kinetic Search Group
AB · Alberta, Canada
- $110,000 to $125,000 CAD / year
- Full-time
…distributor. We are seeking an experienced Western Regional Sales Manager based in Calgary or Edmonton to lead sales development and account management across an established Western…
Added 5 hours ago
AP
Management Staff
Atura Power
Oakville, ON
- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 5 hours ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
The Line Manager - Exports is responsible for the commercial performance, profitability, and strategic growth of assigned export trade(s) from Canada. This role owns the development and…
Added 6 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 6 hours ago
A-
Fréchette, Vins d’exception | Associé(e) aux ventes sur le terrain – Contrat temporaire de 3 mois (avec possibilité d’extension)
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Full-time
Reporting to the Sales Manager, the successful candidate will be responsible for growing sales within their territory by working with SAQ stores and license holders, while ensuring the…
Added 7 hours ago
W
Recruiter
Wiraa
Canada
- Part-time
…flatbed hauling services to a diverse range of industrial and commercial customers. The company prides itself on fostering a supportive and collaborative work environment where employees…
Added 7 hours ago
HD Mechanic - Journeyperson
West Coast Reduction Ltd.
Calgary, AB
…repairing, and performing preventative maintenance servicing on commercial transport trucks, trailers, and other company fleet equipment. Reviewing work orders and evaluating repairs are…
Added 8 hours ago
AE
Gas Fitter A / Apprentice
Avenir Energy
Saskatoon, SK
- Full-time
Reporting to the Service Manager, the Gasfitter A plays a vital role in ensuring the safe and efficient installation, maintenance, and service of propane systems. This position is essential…
Added 8 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
…milestones and in-market brand performance & contribute to development of cross functional and cross-brand action plans to ensure exceptional customer experience as well as commercial…
Added 8 hours ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
…solutions, with more than CAD $80 billion in residential and commercial mortgages under administration. Trusted by many of the country's leading financial institutions, we combine over 50…
Added 8 hours ago
Brand Manager
Sofina Foods Inc
Markham, ON
Reporting to the Senior Brand Manager, Specialty Deli, the Brand Manager is responsible for the development and execution of marketing strategies, plans and programs that build brand equity…
Added 9 hours ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a CLSU (Commercial Lines Support Unit) Manager in Toronto. This is a "people-first" leadership role responsible for driving operational excellence across the support unit.
Added 9 hours ago
T
TikTok Commerce - Senior Category Manager
TikTok
Toronto, ON
- Full-time
…are looking for passionate and talented people to join our commercial team in the Canada, to help build an e-commerce ecosystem that is innovative, secure, and intuitive for our users and…
Added 10 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 10 hours ago
H
Electrical Designer
HDR
Richmond Hill, ON
- Full-time
…high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience.…
Added 10 hours ago
H
Site Civil Section Manager
HDR
Toronto, ON · Richmond Hill, ON
- Full-time
HDR is seeking a Site Civil Section Manager to join our growing Building Engineering Services (BES) group in Toronto. In this key leadership position, you will guide our site development…

Emterra Group

Collections Operations Manager - Surrey

Surrey, BC, Canada

Base Salary: $85,000–$98,000 annually, based on experience and qualifications. · Full-time

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Job details

Pay: Base Salary: $85,000–$98,000 annually, based on experience and qualifications.
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an “essential service” by providing recycling, resource recovery and waste management services that keep our communities clean and safe and valuable materials within the circular economy. We are looking for energetic and driven team members to support our growing company and play a crucial role in achieving our corporate mission and vision. Emterra Group is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect International.

We are seeking an experienced Collections Operations Manager to lead our Surrey Collections operation. This role is accountable for overall safety, service delivery, people, productivity and financial performance, with a focus on operational excellence, customer satisfaction and continuous improvement.

Key Responsibilities

Operations: Lead residential (RESI) and industrial, commercial and institutional (ICI) collection operations, ensuring safe, reliable and cost-effective service across routes, facilities and disposal sites. Develop contingency plans and resolve operational issues.
Leadership: Lead, coach and develop Route Supervisors and frontline employees. Manage performance, attendance, training, recruitment and retention, and partner with Human Resources on employee relations, grievances and labour matters in unionized environments.
Safety & Compliance: Ensure compliance with occupational health and safety, commercial vehicle and transportation regulations, driver requirements, vehicle inspections and Company procedures. Investigate incidents and implement corrective actions.
Customer & Contract Management: Maintain strong relationships with municipalities, commercial customers and contractors. Ensure contractual obligations and service standards are met, resolve escalated concerns and address recurring service issues.
Operational Improvement: Monitor KPIs, including route completion, missed collections, overtime, labour utilization, fleet availability, productivity and service performance. Optimize routes, improve processes and leverage technology, automation and operational data to drive sustainable results.
Fleet Management: Partner with Fleet and Maintenance to maximize vehicle availability, minimize downtime, optimize utilization and support equipment replacement and capital planning.
Financial Management: Maintain full P&L accountability, including annual budgeting, forecasting, cost control and performance against financial targets. Identify productivity, cost-saving and business improvement opportunities and provide recommendations to senior leadership.
Reporting & Collaboration: Provide accurate operational and financial reporting and collaborate with Safety, Fleet, Maintenance, HR, Finance and Customer Service to achieve business objectives.

Qualifications & Experience

Progressive leadership experience in waste collection, recycling, transportation, logistics or another fleet-based operation, with direct RESI and ICI collection experience strongly preferred.
Experience managing multiple disposal sites, operating environments, locations or lines of business.
Demonstrated success leading large operational teams, including supervisors and frontline employees; unionized experience strongly preferred.
Proven full P&L, budgeting, forecasting and cost-management experience.
Experience managing municipal relationships, customer contracts and service commitments.
Strong understanding of route optimization, fleet utilization, labour productivity, safety and commercial vehicle compliance.
Strategic planning, problem-solving and data-driven decision-making capabilities, with the ability to apply technology and automation to operational challenges.
Experience with fleet-management, route-management, telematics or reporting systems is an asset.
Post-secondary education in business, operations, transportation or a related discipline is preferred; equivalent experience will be considered.
Valid BC driver’s licence required. Class 1 licence, or ability to obtain one, is an asset.
Strong communication, leadership and relationship-management skills, with proficiency in Microsoft Office.

What Success Looks Like

Safe operations and consistent regulatory compliance.
Reliable collection services and strong municipal and customer relationships.
Accountable supervisors and effective workforce management.
Efficient fleet and labour utilization.
Achievement of operational, service and financial targets.
Sustainable improvements through effective processes, technology and automation.

Compensation & Benefits

Base Salary: $85,000–$98,000 annually, based on experience and qualifications.

Annual performance incentive of up to 10%.
Company vehicle or vehicle allowance.
Paid vacation.
Extended health, prescription drug, dental and vision coverage.
Long-term disability, life insurance and company-paid Employee Assistance Program.
Tuition reimbursement, professional development and employee discount programs.

Reasons to Apply, Stay and Grow with Emterra Group

Opportunity to be part of one of Canada’s Greenest Employers!
Competitive wages and annual wage increases!
Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
Employee Assistance Program, paid for by the Company!
Tuition reimbursement program and professional development support!
Employee discount programs!
Be part of an organization that wants to learn and grow!
Ability to have impact and make change!

Are you ready to take the next step in your leadership career by joining one of Canada’s Greenest Employers and becoming part of the environmental solution? If so, apply now! We appreciate all applicants who apply; however, only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status

Please visit our careers page to see more job opportunities.

Apply for this Position

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More about this job

Responsibilities

Lead residential and commercial collection operations, overseeing safety, service delivery, workforce performance, fleet utilization, customer and municipal relationships, and regulatory compliance. Manage the operation’s P&L, budgets, forecasts, KPIs, reporting, and continuous improvement initiatives in collaboration with internal teams.

Requirements

Requires progressive leadership experience in waste collection, recycling, transportation, logistics, or another fleet-based operation, with direct residential and ICI collection experience strongly preferred. Candidates should bring experience leading large teams, managing P&L and customer contracts, and overseeing safety, fleet, and labour productivity; a valid BC driver’s licence is required, while post-secondary education and a Class 1 licence are preferred or assets.

Skills

Operations Leadership
Waste Collection
Route Optimization
Fleet Management
P&L Management
Budgeting and Forecasting
Cost Control
Safety Compliance
Commercial Vehicle Compliance
Unionized Workforce Management
Customer and Contract Management
KPI Monitoring
Operational Improvement
Data-Driven Decision-Making
Microsoft Office
People Development

Benefits

Annual Performance Incentive
Company Vehicle or Vehicle Allowance
Paid Vacation
Extended Health Coverage
Prescription Drug Coverage
Dental Coverage
Vision Coverage
Long-Term Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Professional Development
Employee Discount Programs

Visa sponsorship

Not detected in the job text

Keywords

Waste Collection
Recycling
Resource Recovery
Residential Collection
Industrial, Commercial and Institutional Collection
Route Optimization
Fleet Management
Fleet Utilization
Disposal Sites
Occupational Health and Safety
Commercial Vehicle Compliance
Driver Requirements
Vehicle Inspections
Incident Investigation
Municipal Relationships
Customer Contracts
Key Performance Indicators
Route Completion
Missed Collections
Labour Utilization
Telematics
Route-Management Systems
Fleet-Management Systems
P&L Accountability
Budgeting
Forecasting
Cost Management
Unionized Environment
Automation
Microsoft Office

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