Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

Email me new jobs Save this search

Added 2 months ago
Co-op Student - IT Infrastructure
Equitable
Waterloo, ON
Career Growth: Regular learning sessions and development opportunities, plus our Co-op Student Buddy Program, “Equitable Crew”
Added 2 months ago
Category Manager
Swish Group of Companies
Peterborough, ON
The Category Manager is responsible for managing assigned product categories from both a purchasing and merchandising perspective. This role balances product availability, supplier…
Added 2 months ago
St. Johns Service Technician II
Superior Plus Propane Talent Acquisition
St. John's, NL
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 2 months ago
Dutton ONroute - Restaurant Brand Manager
Careers at ONroute
Dutton, ON · London, ON
Using a focused tactical approach, the ONroute Brand Manager is accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the…
Added 2 months ago
Pipeline général : Accessoiriste costumes | General Pipeline : Costume Props Specialist
Cirque du Soleil Entertainment Group
Montreal, QC
Reporting to the Specialty Manager, the Props Specialist will be responsible for:
Added 2 months ago
Administrator, Accounts Payable and Accounts Receivable
Allied
Toronto, ON
Learning at Allied is both formal and experiential. Ongoing professional development and a mentorship program support growth through structured learning and day-to-day engagement with…
Added 2 months ago
JI
Department Manager Yard/Drive Thru
J.D. Irving, Limited
Antigonish, NS
- Full-time
Provide support to the Assistant Manager with completing tasks, promoting safety within the store, and being a champion for a positive and inclusive working environment.
Added 2 months ago
Front Line Manager – Property Claims
Aviva
Calgary, AB · Markham, ON · Oakville, ON
Participate in the Quality Assurance program for your team and ensure development opportunities are addressed promptly and effectively.
Added 2 months ago
SI
Sales Associate
Staples Inc.
Toronto, ON · East York, ON
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
London, ON
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 3 months ago
NP
Sr. Manager of Workforce Development
NExT Philadelphia - Urban League of Philadelphia Young Professionals
NB · Chiasson Office, NB
- Full-time
The Senior Manager of Workforce Development is responsible for the coordination, implementation, and operational oversight of workforce development, training and adult programming. This…
Added 2 months ago
BC
Project Manager, Renewable Energy
BBA Consultants
Quebec, QC
- Full-time
We’re focused on enhancing our front-end engineering and design (FEED) as well as our project development capabilities to complement our full engineering and design suite. As Project…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Thunder Bay, ON
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
C
Security Systems Technician - Service or Installs
Convergint
Burnaby, BC
- Full-time
…varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Kelowna, BC
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Medicine Hat, AB
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Belleville, ON
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Dartmouth, NS
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
SP
Creative Manager
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
The Creative Manager leads the visual direction of Sun Peaks Resort and Sun Peaks Grand, shaping how one of Canada’s leading mountain destinations comes to life across every season and…
Added 2 months ago
T
Internship, Cathode Advanced Manufacturing Engineer, Cell Engineering (Spring 2027)
Tesla
Mississauga, ON
- Internship
The Internship Recruiting Team is driven by the passion to recognize and develop emerging talent. Our year-round program places the best students in positions where they will grow…
Added 2 months ago
EG
Operations Manager - Surrey
Emterra Group
Surrey, BC
- Full-time
We are currently searching for a Collections Operations Manager, who will provide leadership and oversight for our collections operations in Surrey, BC. This position plays a key role in…
Added 2 months ago
PC
Home Share Coordinator
Pacific Coast Community Resources Inc
Lower Post, BC
- Part-time
JOB SUMMARY: The Home Sharing Coordinator is responsible for coordinating the delivery of the Home Sharing Program within the organization, ensuring adherence to CLBC policies, procedures,…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Prince George, BC
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
BP
Finance implementation projects (FIP)performance management project manager
BNP Paribas
Montreal, QC
- Full-time
As program manager, the role designs the program, monitors progress, resolves issues, defines governance and collaborates with fellow project managers to identify risks and opportunities,…
Added 2 months ago
S
Senior Assistant Store Manager
Spencer's
Fredericton, NB
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…

Emterra Group

Operations Manager - Surrey

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Aug 29, 2026

Original job description

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an “essential service” by providing recycling, resource recovery and waste management services that keep our communities clean and safe and valuable materials within the circular economy. We are looking for energetic and driven team members to support our growing company and play a crucial role in achieving our corporate mission and vision. Emterra Group is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE), and WEConnect International.

We are currently searching for a Collections Operations Manager, who will provide leadership and oversight for our collections operations in Surrey, BC. This position plays a key role in ensuring the safe, efficient, and cost-effective delivery of collection services while leading and developing a high-performing operations team. The Collections Operations Manager will oversee daily operations, service performance, route optimization, employee performance, customer service, and continuous improvement initiatives.

What will you do?

Lead, manage, and develop the collections operations team, including Route Supervisors, drivers, loaders, and other assigned employees.
Provide leadership, coaching, training, and performance management to ensure a safe, productive, and engaged workforce.
Support the recruitment, onboarding, training, development, and retention of operational employees.
Address employee performance concerns and implement corrective action, discipline, and termination procedures in accordance with Company policies and procedures.
Plan, direct, coordinate, and oversee daily collection operations to ensure services are completed safely, efficiently, and in accordance with customer and contractual requirements.
Monitor daily route performance, staffing levels, equipment availability, service issues, and operational productivity, taking corrective action as required.
Review and analyze route costs, productivity, service levels, and operational data to identify opportunities for route optimization, cost savings, and improved efficiency.
Lead continuous improvement initiatives to enhance collection operations, service delivery, productivity, and customer satisfaction.
Work closely with Route Supervisors and other operational leaders to address missed collections, service concerns, customer complaints, and other escalated operational issues.
Respond to and resolve escalated customer and municipal inquiries and complaints with professionalism and urgency.
Ensure appropriate resources, including staffing, fleet, and equipment, are available to meet daily operational and service requirements.
Work collaboratively with fleet and maintenance teams to maximize vehicle availability and minimize operational downtime.
Monitor operational performance against established KPIs, budgets, service standards, and customer or municipal contract requirements.
Prepare and review analytical, operational, and statistical reports and provide recommendations to senior leadership.
Develop and manage annual operating budgets for assigned collections operations, including forecasting staffing, fleet, equipment, and other operational requirements.
Monitor expenditures, identify cost-saving opportunities, and take action to ensure operations remain within budget.
Support business planning and make recommendations regarding capital expenditures (CAPEX), fleet requirements, equipment, and other operational investments.
Develop, implement, and maintain operational policies, procedures, and best practices to support safe and efficient collection operations.
Promote and maintain a strong safety culture and ensure employees understand and comply with all health and safety legislation, Company policies, and safe work procedures.
Investigate operational and safety incidents and support the implementation of corrective actions to prevent recurrence.
Conduct regular performance reviews and support the development of operational employees and emerging leaders.
Build strong working relationships with internal stakeholders, customers, municipal partners, and other external service providers.
Stay current on industry trends, technologies, regulations, and best practices related to waste collection, recycling, resource recovery, fleet operations, and service delivery.
Perform other related duties as assigned.

What will you bring?

A post graduate degree or diploma in business, operations management, environmental studies, safety, or a related field
Progressive experience managing operations, preferably within waste and recycling, transportation, logistics, fleet, or another fast-paced field-based environment.
Demonstrated experience leading and developing supervisors and frontline operational teams.
A valid Class 3 BC Driver’s License is preferred; the ability to obtain one may be considered an asset.
Strong knowledge of operational planning, route optimization, productivity management, budgeting, cost control, and performance management.
Experience managing fleet-based or field-based operations is considered a strong asset.
Strong leadership and people management skills, with the ability to build accountability, engagement, and a high-performing team.
Strong analytical and problem-solving skills, with the ability to interpret operational and financial data and make sound business decisions.
Experience managing customer service levels and responding to escalated service concerns.
A strong commitment to workplace health and safety and experience promoting safe work practices.
Experience using Microsoft Office and operational, fleet, reporting, or business systems.
Excellent communication and interpersonal skills, with the ability to work effectively with employees, customers, municipal partners, and senior leadership.
The ability to work independently, manage competing priorities, and make effective decisions in a fast-paced operational environment.

Work Environment

Use of motor coordination with fine dexterity (e.g., typing, equipment handling) most of the day
Occasional lifting of objects over 30 pounds
Rare exposure to occupational risks (e.g., cuts, chemicals)
Occasional exposure to weather, noise, dirt, or odors
Normal work locations include office settings, collection vehicles, operational facilities, and maintenance shops

Reasons to Apply, Stay and Grow with Emterra Group

Opportunity to be part of one of Canada’s Greenest Employers!
Competitive wages and annual wage increases!
Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
Employee Assistance Program, paid for by the Company!
Tuition reimbursement program and professional development support!
Employee discount programs!
Be part of an organization that wants to learn and grow!
Ability to have impact and make change!

Are you ready to take the next step in your leadership career by joining one of Canada’s Greenest Employers and becoming part of the environmental solution? If so, apply now! We appreciate all applicants who apply; however, only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status

Apply About employer

More about this job

Responsibilities

Lead and oversee daily collection operations in Surrey to ensure safe, efficient, and cost-effective service delivery. Manage the operational team, optimize routes, and maintain strong relationships with municipal partners and customers.

Requirements

Requires a postgraduate degree or diploma in a related field and progressive experience managing operations in waste, logistics, or transportation. A valid Class 3 BC Driver’s License is preferred along with strong leadership and analytical capabilities.

Skills

Operations Management
Route Optimization
People Management
Budgeting
Cost Control
Performance Management
Fleet Management
Customer Service
Workplace Health and Safety
Analytical Skills
Problem Solving
Strategic Planning
Microsoft Office
Leadership
Continuous Improvement
Resource Recovery

Benefits

Competitive wages
Annual wage increases
Comprehensive health benefits
Drug insurance
Dental insurance
Vision insurance
Long term disability insurance
Life insurance
Employee Assistance Program
Tuition reimbursement program
Professional development support
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Waste Management
Recycling
Resource Recovery
Circular Economy
Route Optimization
Fleet Operations
KPIs
CAPEX
Health and Safety Legislation
Logistics
Transportation
Environmental Studies
Class 3 Driver's License
Operational Planning
Budget Forecasting
Performance Reviews
Municipal Contracts
Service Delivery
Continuous Improvement

Report this job