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Added 29 mins ago
Lead, Infrastructure & IT Operations
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
Full-time
Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
Added 29 mins ago
ScotiaMcLeod Investment Advisor
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Toronto, ON
Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 30 mins ago
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$18.3 to $21.55 CAD / hour
Full-time
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Added 46 mins ago
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…excellence, innovation, and sustainable growth. We are looking for an Advisor IT Application Services to support and enhance our Salesforce Field Service platform. In this techno-functional…
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Enbridge

Advisor TIS Application Services

Toronto, ON, Canada
North York, Canada

Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Posting End Date:

October 16, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for an Advisor IT Application Services to support and enhance our Salesforce Field Service platform. In this techno-functional role, you will collaborate with business stakeholders, field operations teams, and technical resources to translate business needs into effective technology solutions. You will help improve processes, drive platform adoption, and enable greater efficiency across field operations.

If you thrive in a fast-paced, collaborative environment and enjoy solving complex problems, we encourage you to apply today!

What You Will Do:

Gather, document, and validate business requirements, translating business needs into functional solution designs and user stories for Salesforce Field Service.
Analyze field service processes and workflows to identify opportunities for optimization, efficiency, and continuous improvement.
Support Salesforce Field Service configuration, testing, deployment, release activities, and ongoing platform enhancements.
Partner with business stakeholders and technical teams to troubleshoot issues, resolve defects, and deliver effective solutions.
Assess and prioritize enhancement requests, application defects, and process improvement opportunities based on business needs.
Provide application expertise and user support, including guidance on Salesforce Field Service capabilities and leading practices.
Develop and maintain business process documentation, training materials, and support procedures while supporting integration, reporting, and data quality initiatives.

Who You Are:

Related university degree or a two-year technical diploma in Information Systems, Computer Science, or a related field with a minimum of 4 years of related experience.
3-5+ years experience, preferably Salesforce Field Service.
Strong understanding of field service processes, including work management, scheduling, dispatch, and mobile workforce operations.
Demonstrated experience gathering and documenting business requirements and supporting application delivery throughout the solution lifecycle.
Possess strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical technology solutions.
Effective communicator and collaborator with experience working across business stakeholders, technical teams, support groups, and external vendors.
Salesforce certifications and experience supporting integrations, reporting, or data quality initiatives are considered assets.

Working Conditions:

Typical office environment.
Limited travel may be required to support business, project, or operational needs.

Salary:

Ranges from $85,000 – $115,000 CDN for Ontario locations based upon candidate’s experience, skills, and internal equity.
Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
Valuable retirement savings plans, including a savings plan with company stock as an investment option.
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
An Employee and Family Assistance Program.
A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com

Apply About employer

More about this job

Responsibilities

The Advisor will translate business needs into functional Salesforce Field Service solutions and optimize field operations workflows. They will also provide ongoing platform support, troubleshoot defects, and manage user documentation and training.

Requirements

Candidates must have a university degree or technical diploma in Information Systems or Computer Science with at least 4 years of related experience. Proficiency in Salesforce Field Service and strong analytical skills are required for this role.

Skills

Salesforce Field Service
Business requirements gathering
Process optimization
Workflow analysis
User stories
Solution design
Troubleshooting
Data quality
Reporting
System integration
Technical documentation
Stakeholder management
Analytical skills
Problem solving
Communication
Collaboration

Benefits

Health insurance
Dental insurance
Disability insurance
Paid maternity leave
Paid parental leave
Retirement savings plan
Company stock
Paid time off
Vacation
Sick leave
Paid holidays
Employee and family assistance program
Wellness program

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Field Service
IT Application Services
Business Analysis
Techno-functional
Work management
Scheduling
Dispatch
Mobile workforce
Solution lifecycle
Data quality
Reporting
Integration
Process improvement
Configuration
Deployment
User support
Training materials
Information Systems
Computer Science
Enbridge
FlexWork
Hybrid model
Operational excellence
Innovation

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