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Added 14 mins ago
RS
Customs - Customer Service Associate
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 14 mins ago
GD
GARAGE - Store Manager - Grandview Corners
Groupe Dynamite, Inc Garage
Surrey, BC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 14 mins ago
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Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
Report directly to an Engineering Manager within the Customer Success Technology organization.
Added 14 mins ago
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Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
Added 14 mins ago
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Project Manager
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible for the delivery of the assigned project, its business rhythm and all associated governance aspects in order to…
Added 14 mins ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
A ‘team player’ who can work well within the function to deliver a quality service
Added 14 mins ago
M
Rooms Operations Supervisor-Housekeeping
Marriott
Calgary, AB
- Full-time
…process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and…
Added 14 mins ago
M
Coffee Bar Attendant-Part Time
Marriott
NS · Halifax, NS
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 29 mins ago
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Manager Client Advise - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an…
Added 29 mins ago
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Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 29 mins ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 29 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 29 mins ago
PT STOCK COORDINATOR - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
Style-driven and ready to level up? Discover how finding your fit at the ALDO Group can spark your passion for fashion and inspire your next chapter.
Added 29 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
…consistent and timely decisions that reflect a high quality of customer service. Decisions credit requests within the risk framework of the Bank while adhering to Bank policy and…
Added 29 mins ago
AW
Estates Administrator, Temporary
Aviso Wealth
Remote, Canada
- $55,000 to $65,000 CAD / year
- Temporary
- Remote
Reporting to the Manager, Operations, the Estates Administrator is responsible for the processing of estates settlements and tax reporting for registered and non-registered accounts within…
Added 29 mins ago
AW
Estates Administrator, Temporary
Aviso Wealth
Remote, Canada
- $55,000 to $65,000 CAD / year
- Temporary
- Remote
Reporting to the Manager, Operations, the Estates Administrator is responsible for the processing of estates settlements and tax reporting for registered and non-registered accounts within…
Added 30 mins ago
AG
Business Development Manager, Mining & Materials
AnalytiChem Group
Canada
- Full-time
Strong customer service skills and a results-driven approach.
Added 44 mins ago
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Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
The Senior Regional Business Administration Manager will assist in developing and enforcing budgets, delegating tasks and tracking progress on projects, planning and organizing a calendar…
Added 44 mins ago
HR
Registered Technologist, CT
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have good teamwork and customer service skills.
Added 44 mins ago
LI
Scaled Customer Success Manager
Loopio Inc.
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
At least one year of experience in Customer Success, customer service, or customer marketing
Added 1 hour ago
Delivery Driver & Warehouse Team Member
Big Country Pet Co.
Calgary, AB
This is a dual role is responsible for providing safe, efficient, and professional delivery service while building positive customer relationships, as well as acting as an order fulfilment…
Added 1 hour ago
HVAC Estimator
Neelands HR
Burlington, ON · Collingwood, ON
Neelands is searching for a HVAC Estimator to be part of our Service HVAC Department. This role will report to the Service Manager, HVAC and will be responsible for preparing accurate…
Added 1 hour ago
FG
MANGO - Assistant Store Manager/Assistant(e) gérant(e) de magasin - St Bruno
Fox Group Canada Inc.
Saint-Bruno-de-Montarville, QC · Saint-Bruno-de-Montarvill, Quebec
- Full-time
We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team.
Added 1 hour ago
FG
FOX CLOTHING - Shift Lead - Yorkdale Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
In collaboration with the Assistant and Store Manager, you are responsible for overseeing the financial success of the store; ensuring positive customer experiences; driving profitable…
Added 1 hour ago
A
Estates Administrator, Temporary
Aviso
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Temporary
Reporting to the Manager, Operations, the Estates Administrator is responsible for the processing of estates settlements and tax reporting for registered and non-registered accounts within…

Encircle

Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $78,000 - $90,000 · Full-time

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Job details

Pay: Salary Range (base pay): $78,000 - $90,000
Job type: Full-time
Experience: 2+ years experience in a customer-facing role such as an account executive or account manager
Posting language: English
Posted: Oct 28, 2026

Original job description

Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $78,000 - $90,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership to achieve your targets.

🔧 Key Responsibilities

Oversee all assigned contract renewals to ensure timely and accurate execution
Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature
Identify opportunities to expand Encircle’s footprint as part of the renewal process
Identify opportunities to sell new products to our current customers
Leverage platform data to run campaigns to create new product pipeline or expansion revenue
Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don’t want to renew, alert us that they’re evaluating competing solutions, not interested in new products, etc.
Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers
Leverage platform data to run campaigns to create new product pipeline
Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
And, of course, crush your quota

✅ What You Bring

Self starter with a knack for problem solving
2+ years experience in a customer-facing role such as an account executive or account manager
Previous B2B SaaS experience
YOY success exceeding quota targets
Can tackle objections with ease and close deals!
Ability to handle multiple priorities and managing customer expectations
Excellent planning, organizational, and time management skills
Good communication skills (verbal and written) with customers and internal stakeholders
Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Account Manager is responsible for driving growth and expansion within a portfolio of customers by managing contract renewals and identifying new product opportunities. They will partner with the Customer Success team to ensure customer satisfaction and achieve sales targets.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role, specifically within B2B SaaS environments. Proficiency in tools like Salesforce and a proven track record of exceeding quota targets are essential.

Skills

Account management
Sales
B2B SaaS
Renewal management
Contract processes
Salesforce
Churn Zero
G-Suite
Objection handling
Customer success
Forecasting
Problem solving
Communication skills
Time management
Organizational skills

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
B2B SaaS
Sales
Customer Success
Renewal Management
Salesforce
Churn Zero
G-Suite
Property Insurance
Restoration
Forecasting
Pipeline
Contract Management
Remote-first
Collaboration Hub
Quota
Expansion Revenue
Objection Handling
Customer Experience
Digital Transformation

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