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Added 8 mins ago
Gestionnaire de territoire - Bilingue / Territory Manager, Quebec City
Sun Pharmaceutical Industries Ltd
Brampton, ON
Added 8 mins ago
Store Associate
Sherwin-Williams
St. Thomas, ON
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about…
Added 8 mins ago
Spray Equipment Repair
Sherwin-Williams
Cambridge, ON
…Branch coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 8 mins ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Leamington, ON · Windsor, ON
- Full-time
…adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do…
Added 8 mins ago
RM
Financial Analyst
Regional Municipality of Peel
Brampton, ON
- Other
Who we are: The Finance Division within Corporate Services’ mandate is to enable success through financial stewardship and business partnership.
Added 23 mins ago
Sales Support Specialist - Bilingual
Mettler Toledo
Mississauga, ON
As our Inside Sales Representative, you will play a critical role in driving growth and enabling the success of our Field Sales Organization. In this role, you will serve as both a trusted…
Added 23 mins ago
SC
Jr Sous Chef | Full Time | Downtown Toronto
Sodexo Canada Ltd
Toronto, ON
- Full-time
Build and maintain a solid and mutually beneficial business relationship including high levels of client and customer satisfaction and account retention; strong interpersonal relations; and…
Added 23 mins ago
T
Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
Reporting to the Principal Director, SAP AMS, the Customer Evolution Manager, SAP AMS is the primary point of accountability for a portfolio of Talan SAP clients. The role owns the client…
Added 23 mins ago
Enterprise Support Manager
Amazon
Vancouver, BC
- Experience in technical account management, business relationship management, or consulting
Added 23 mins ago
R
Associate
RBC
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 38 mins ago
Canada Territory Manager
Pure Fishing
QC
Are you passionate about sales, strategy, and building strong customer relationships? As a Territory Manager at Pure Fishing, you’ll take charge of managing sales for key retail and…
Added 38 mins ago
Payroll Analyst
G3 Canada Limited
Winnipeg, MB
Prepare account reconciliations and ensures payroll remittances are submitted by payroll provider.
Added 38 mins ago
BG
Precision Ag Specialist_CA
Brandt Group of Companies
Vulcan, AB
- Full-time
…store teams. This role promotes the latest solutions to improve customer operations and ensure optimal equipment…
Added 38 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 39 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management
Added 53 mins ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
…journey that prepares early-career professionals for Project Management, Network Engineering, and Customer Success roles while building shared accountability for customer…
Added 53 mins ago
BG
Precision Ag Specialist_CA
Brandt Group of Companies
Vulcan, AB
- Full-time
…store teams. This role promotes the latest solutions to improve customer operations and ensure optimal equipment…
Added 1 hour ago
IF
Associate, Sales and Customer Service
Intact FC
Montreal, QC · Sherbrooke, QC
- Full-time
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Added 1 hour ago
R
Credit Coordinator
Roofmart
Brampton, ON · Roofmart Brampton Office
- Full-time
…across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us grow our…
Added 1 hour ago
EC
Collections Specialist (Toronto)
Elect Capital
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
Research distressed or unresponsive merchants (account reviews, business research, permitted tracing tools) to find recovery options
Added 1 hour ago
FB
Loan Consultant
Fairstone Bank
Mississauga, ON
- Full-time
Understanding customer needs to recommend the right financial solutions
Added 1 hour ago
R
Shift Manager
Ricoh
Toronto, ON
- Full-time
…with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We…
Added 1 hour ago
NC
Account Coordinator, Commercial SME
NFP Corp
Calgary, AB · Edmonton, AB · Langley (District), BC · Newmarket, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Langley, BC
- Full-time
This role provides daily assistance to Client Managers in the execution of standard account management practices. Must be able to efficiently and accurately execute SME processes that…
Added 1 hour ago
BF
Commercial Sales Consultant
Bath Fitter
Saint-Eustache, QC
- Full-time
At Bath Fitter, we're looking for people who are hungry for success. Whether you're just starting your career or looking to break into the world of sales, we provide the tools, training,…
Added 1 hour ago
A
Banking Administrator - OP-26-977
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…

Encircle

Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $78,000 - $90,000 · Full-time

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Job details

Pay: Salary Range (base pay): $78,000 - $90,000
Job type: Full-time
Experience: 2+ years experience in a customer-facing role such as an account executive or account manager
Posting language: English
Posted: Oct 28, 2026

Original job description

Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $78,000 - $90,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership to achieve your targets.

🔧 Key Responsibilities

Oversee all assigned contract renewals to ensure timely and accurate execution
Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature
Identify opportunities to expand Encircle’s footprint as part of the renewal process
Identify opportunities to sell new products to our current customers
Leverage platform data to run campaigns to create new product pipeline or expansion revenue
Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don’t want to renew, alert us that they’re evaluating competing solutions, not interested in new products, etc.
Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers
Leverage platform data to run campaigns to create new product pipeline
Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
And, of course, crush your quota

✅ What You Bring

Self starter with a knack for problem solving
2+ years experience in a customer-facing role such as an account executive or account manager
Previous B2B SaaS experience
YOY success exceeding quota targets
Can tackle objections with ease and close deals!
Ability to handle multiple priorities and managing customer expectations
Excellent planning, organizational, and time management skills
Good communication skills (verbal and written) with customers and internal stakeholders
Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Account Manager is responsible for driving growth and expansion within a portfolio of customers by managing contract renewals and identifying new product opportunities. They will partner with the Customer Success team to ensure customer satisfaction and achieve sales targets.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role, specifically within B2B SaaS environments. Proficiency in tools like Salesforce and a proven track record of exceeding quota targets are essential.

Skills

Account management
Sales
B2B SaaS
Renewal management
Contract processes
Salesforce
Churn Zero
G-Suite
Objection handling
Customer success
Forecasting
Problem solving
Communication skills
Time management
Organizational skills

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
B2B SaaS
Sales
Customer Success
Renewal Management
Salesforce
Churn Zero
G-Suite
Property Insurance
Restoration
Forecasting
Pipeline
Contract Management
Remote-first
Collaboration Hub
Quota
Expansion Revenue
Objection Handling
Customer Experience
Digital Transformation

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