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Added 7 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 7 mins ago
AG
Spécialiste en acquisition de talents
Adelphi Group
Montreal, QC
- Full-time
…media planning, business strategy, project management, and digital and audio & video…
Added 7 mins ago
H
GNSS Software Engineer
Hexagon
Calgary, AB
- Full-time
Sr. Manager of the GNSS Tracking and Algorithms Group
Added 8 mins ago
LE
Manager, Partner Engagement
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 8 mins ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…automation, and other enabling technologies, including employee and manager…
Added 22 mins ago
IF
Analyste en intelligence d'affaires - Expérience client et conseiller
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…segmentation et l’analyse des parcours. La connaissance de Google Tag Manager constitue un…
Added 22 mins ago
TF
Regional Sales Manager – Eastern Canada
Trevor Frances Recruitment
Remote, Canada
- Full-time
- Remote
Drive Growth. Build Markets. Lead Customer Success.
Added 37 mins ago
T
Project Manager
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Project Manager (PM) who will be responsible for the delivery of the assigned project, its business rhythm and all associated governance aspects in order to…
Added 52 mins ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 52 mins ago
AG
Business Development Manager, Mining & Materials
AnalytiChem Group
Canada
- Full-time
The Business Development Manager, Mining & Materials will drive sales growth and lead generation for OREAS Certified Reference Materials across North America.
Added 52 mins ago
EC
Senior Customer Success Manager
Esri Canada
Vancouver, BC
- $102,600 to $128,200 CAD / year
- Full-time
A day in the life of a Customer Success Manager at Esri Canada:
Added 1 hour ago
RB
Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Thunder Bay, ON
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Prince George, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
LI
Scaled Customer Success Manager
Loopio Inc.
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
Loopio is looking for a client-facing, relationship-focused, outcomes-oriented individual to join our innovative Scaled Customer Success team! In this role, you will contribute to Loopio’s…
Added 1 hour ago
T
Administrator
Tirecraft
Cambridge, ON
- $23 CAD / hour
- Full-time
…Centralized Administrator is also responsible for maintaining digital filing systems and documentation for each assigned store, ensuring consistency, accuracy, and compliance with company…
Added 1 hour ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing…
Added 1 hour ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
closely with the Customer Success team and Revenue Leadership to grow net revenue retention and
Added 1 hour ago
E
Account Manager
Encircle
Kitchener, ON
- Full-time
…passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership…
Added 1 hour ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement/Supply Chain Finance & Revenue Manager
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Laval, QC
- Full-time
Added 1 hour ago
Assistant Manager, Security Operations Centre
Scotiabank
Toronto, ON
Contributes to the overall success of Corporate Security in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business…
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Product Manager
Scotiabank
Toronto, ON
Contributes to the overall success of the Cryptography Product / Cryptography Product and Engineering in Canada ensuring specific individual goals, plans, initiatives are executed /…
Added 1 hour ago
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Assistant Branch Manager
RBC
Prince George, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
R
Senior Relationship Manager, Retail Financial Services
RBC
Montreal, QC
- Full-time
We are looking for a Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. In this strategic role, you will be responsible for developing and…
Added 1 hour ago
T
Personal Banking Associate (Part time, 18.75h)- Jean-Talon & Querbes
TD
Montreal, QC
- Part-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

Encircle

Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $78,000 - $90,000 · Full-time

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Job details

Pay: Salary Range (base pay): $78,000 - $90,000
Job type: Full-time
Experience: 2+ years experience in a customer-facing role such as an account executive or account manager
Posting language: English
Posted: Oct 28, 2026

Original job description

Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $78,000 - $90,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership to achieve your targets.

🔧 Key Responsibilities

Oversee all assigned contract renewals to ensure timely and accurate execution
Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature
Identify opportunities to expand Encircle’s footprint as part of the renewal process
Identify opportunities to sell new products to our current customers
Leverage platform data to run campaigns to create new product pipeline or expansion revenue
Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don’t want to renew, alert us that they’re evaluating competing solutions, not interested in new products, etc.
Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers
Leverage platform data to run campaigns to create new product pipeline
Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
And, of course, crush your quota

✅ What You Bring

Self starter with a knack for problem solving
2+ years experience in a customer-facing role such as an account executive or account manager
Previous B2B SaaS experience
YOY success exceeding quota targets
Can tackle objections with ease and close deals!
Ability to handle multiple priorities and managing customer expectations
Excellent planning, organizational, and time management skills
Good communication skills (verbal and written) with customers and internal stakeholders
Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Account Manager is responsible for driving growth and expansion within a portfolio of customers by managing contract renewals and identifying new product opportunities. They will partner with the Customer Success team to ensure customer satisfaction and achieve sales targets.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role, specifically within B2B SaaS environments. Proficiency in tools like Salesforce and a proven track record of exceeding quota targets are essential.

Skills

Account management
Sales
B2B SaaS
Renewal management
Contract processes
Salesforce
Churn Zero
G-Suite
Objection handling
Customer success
Forecasting
Problem solving
Communication skills
Time management
Organizational skills

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
B2B SaaS
Sales
Customer Success
Renewal Management
Salesforce
Churn Zero
G-Suite
Property Insurance
Restoration
Forecasting
Pipeline
Contract Management
Remote-first
Collaboration Hub
Quota
Expansion Revenue
Objection Handling
Customer Experience
Digital Transformation

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