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Added 13 mins ago
SL
Manager, Brand Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Brand Management reports to the Director, Global Brand Strategy in Global Marketing. The successful candidate is an experienced professional with a background in brand strategy…
Added 13 mins ago
I
Medical Advisor Neuroscience
Ipsen
Mississauga, ON
- Full-time
The Medical Advisor, Neuroscience, will be responsible for the development of the annual national medical affairs strategy and implementation within the Neuroscience therapeutic area. This…
Added 13 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
SBM is seeking an experienced and forward-thinking Human Resources Director to join our Senior Leadership Team and lead the continued development of our people and HR strategy.
Added 13 mins ago
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Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
The Director of Marketing Strategy and Business Management leads strategic planning, business reporting, budget management, and team engagement for Retirement and Wealth Marketing. Working…
Added 28 mins ago
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Director, Privacy and Chief Privacy Officer
Vancity
Vancouver, BC
- Full-time
Added 28 mins ago
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Director, Loan Syndications
Vancity
Vancouver, BC · Toronto, ON
- Full-time
As a Director, Loan Syndications, you will lead Vancity’s national syndication strategy, supporting growth across commercial lending by originating business through VCIB across Canada and…
Added 29 mins ago
GC
REQ26-149 - SR - Coordinator - Strategic Planning and Business Optimization
Glencore Canada
Quebec, QC
- Internship
Reporting to the Director of Finance, you will contribute directly to defining Raglan Mine’s long-term strategy and creating asset value. Your main responsibilities will include:
Added 43 mins ago
ML
Manager, Social Impact
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Contract
Reporting to the Director, Community Involvement, Maple Leaf Foods & Executive Director of the Maple Leaf Centre for Food Security, the Manager, Social Impact is part of a small dynamic…
Added 43 mins ago
P
Directeur(trice) sénior des ventes et marketing-Senior Director of Sales and Marketing
Planiform
Terrebonne, QC
- Full-time
Added 43 mins ago
CD
Director of Information Technology
Cressey Development Group
Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
The IT Director reports directly to the Chief Financial Officer and own Cressey's technology stack end to end, from the ERP platform and other business applications to infrastructure,…
Added 43 mins ago
LT
Principal Azure Platform & Cloud Operations Architect
Lorven Technologies Inc.
Toronto, ON
- Contract
Proven hands-on experience implementing IaC with Terraform (modules, state strategy, environment consistency, safe rollout practices).
Added 58 mins ago
Director, Product & Margin
Source Atlantic Ltd.
Rocky View No 44, AB · Saint John, NB · Dartmouth, NS · Rocky View County, AB
The Director will lead the organization's category strategy and product portfolio, pricing strategy and governance, margin improvement agenda, supplier and brand partnerships, and master…
Added 58 mins ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
…potential acquisitions. The position will report to the Regional…
Added 58 mins ago
V
Director, Privacy and Chief Privacy Officer
Vancity
Vancouver, BC
- Full-time
Added 58 mins ago
S
Leader, Patient Safety, Quality & Accreditation
Sanya’k̓ula
Burnaby, BC
- Full-time
Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and…
Added 1 hour ago
K
Director - Technology
KPMG
ON · Toronto, Ontario
- Full-time
This Director role is part of the Audit Technology & Transformation team within KPMG Canada’s Audit practice, leading technology strategy, innovation, and transformation initiatives. The…
Added 1 hour ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 1 hour ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
Toronto, ON
The Director, Insurance Engineering is responsible for the engineering execution and delivery of technology solutions that support the Bank’s platforms. This role ensures the timely…
Added 1 hour ago
G
Marketing Director, Therapeutic Dermatology
Galderma
Toronto, ON
- $140,000 to $175,000 CAD / year
- Full-time
We are looking for a Marketing Director to lead our Therapeutic Dermatology portfolio in Canada!
Added 1 hour ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
We are seeking a highly organized and initiative-taking Director, Construction with the ability to work in a fast-paced environment to support the construction program of our Long-Term Care…
Added 1 hour ago
MF
Director Investment Research
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Investment Management department of Mackenzie Investments is seeking a Director, Investment Research to build and run the data, quantitative and AI capabilities that support our…
Added 1 hour ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 1 hour ago
NS
Director - Policy & Planning, Integrated Acute & Episodic Care
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- $67.23 to $82.35 CAD / hour
- Full-time
As part of the Integrated Acute & Episodic Care Network, the Director is responsible for taking a leading role in the planning, development and standardization of service and clinical…
Added 1 hour ago
E
Director Labour and Employee Relations
Extendicare
Markham, ON
- Full-time
…and tactical execution of the Employee and Labour Relations strategy including establishing and gaining approval for collective bargaining mandates and managing all aspects of grievances…
Added 1 hour ago
CH
Director of Sales and Marketing – 53 North Collection (Matrix, Metterra and Varscona Hotels, Ampersand 27)
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…

Encircle

Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $78,000 - $90,000 · Full-time

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Job details

Pay: Salary Range (base pay): $78,000 - $90,000
Job type: Full-time
Experience: 2+ years experience in a customer-facing role such as an account executive or account manager
Posting language: English
Posted: Oct 28, 2026

Original job description

Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $78,000 - $90,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about sales and committed to adding values to our customer experience using the Encircle platform. You will partner closely with the Customer Success team and Revenue Leadership to achieve your targets.

🔧 Key Responsibilities

Oversee all assigned contract renewals to ensure timely and accurate execution
Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature
Identify opportunities to expand Encircle’s footprint as part of the renewal process
Identify opportunities to sell new products to our current customers
Leverage platform data to run campaigns to create new product pipeline or expansion revenue
Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed
Establish and maintain effective, cooperative working relationships with customers, both via phone and email. This includes objection-handling and problem-solving when customers request discounts, indicate they don’t want to renew, alert us that they’re evaluating competing solutions, not interested in new products, etc.
Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers
Leverage platform data to run campaigns to create new product pipeline
Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
And, of course, crush your quota

✅ What You Bring

Self starter with a knack for problem solving
2+ years experience in a customer-facing role such as an account executive or account manager
Previous B2B SaaS experience
YOY success exceeding quota targets
Can tackle objections with ease and close deals!
Ability to handle multiple priorities and managing customer expectations
Excellent planning, organizational, and time management skills
Good communication skills (verbal and written) with customers and internal stakeholders
Experience with software tools like Salesforce, Churn Zero, G-Suite, etc

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Account Manager is responsible for driving growth and expansion within a portfolio of customers by managing contract renewals and identifying new product opportunities. They will partner with the Customer Success team to ensure customer satisfaction and achieve sales targets.

Requirements

Candidates must have at least 2 years of experience in a customer-facing role, specifically within B2B SaaS environments. Proficiency in tools like Salesforce and a proven track record of exceeding quota targets are essential.

Skills

Account management
Sales
B2B SaaS
Renewal management
Contract processes
Salesforce
Churn Zero
G-Suite
Objection handling
Customer success
Forecasting
Problem solving
Communication skills
Time management
Organizational skills

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
B2B SaaS
Sales
Customer Success
Renewal Management
Salesforce
Churn Zero
G-Suite
Property Insurance
Restoration
Forecasting
Pipeline
Contract Management
Remote-first
Collaboration Hub
Quota
Expansion Revenue
Objection Handling
Customer Experience
Digital Transformation

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