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Added 3 mins ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
Support clients throughout the vehicle and contract lifecycle, ensuring a seamless customer experience.
Added 3 mins ago
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Pharmacy Assistant (Calgary, AB)
Sentrex Health Solutions
Calgary, AB
- Full-time
Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
Added 3 mins ago
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Member Services Coordinator  (12 month contract)
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 3 mins ago
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Technical Buyer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
…quality of its products, its international presence, and its customer service for over 80…
Added 3 mins ago
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Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
…and that’s why I love showing up every day." - Wyatt Hook – Director, Technical…
Added 18 mins ago
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Director, Stations, Planning and Asset Optimization
InnPower
Innisfil, ON
- Full-time
Join us at InnPower as a Director, Stations, Planning and Asset Optimization!
Added 18 mins ago
SC
Celebrant
Service Corporation International
Thornhill, ON · Toronto, ON
- Part-time
Coordinate with funeral director and other service providers, as necessary
Added 18 mins ago
SC
Celebrant
Service Corporation International
Thornhill, ON · Toronto, ON
- Part-time
Coordinate with funeral director and other service providers, as necessary
Added 18 mins ago
SC
Celebrant
Service Corporation International
Thornhill, ON
- Part-time
Coordinate with funeral director and other service providers, as necessary
Added 33 mins ago
Art Director
Cozey
Mont-Royal, QC
We're looking for an Art Director who's a visionary conceptual thinker, who can translate brand and creative strategies into stunning and compelling content that is visually impactful and…
Added 33 mins ago
CG
Sr. Copywriter
Canada Goose
Toronto, ON
- Full-time
…creative partner in how we tell our story. Reporting to the Director, Brand Creative Lead, they will shape and evolve our brand voice, partner with Art Directors to concept integrated…
Added 48 mins ago
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Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Reports To: Finance Director, Commercial Finance
Added 48 mins ago
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Executive Director, Global Markets Resource Optimization
CIBC
Toronto, ON
- Full-time
As an Executive Director, Global Markets Resource Optimization, you will play a leadership role in establishing and scaling a new Resource Optimization function.
Added 48 mins ago
C&
Finance Manager - Business Unit Finance
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Reports To: Finance Director, Commercial Finance
Added 48 mins ago
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Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Calgary, AB
- $1,000 USD / week
- Full-time
…grows your career from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer. You’ll learn live-event selling, build stage presence, and lead gallery operations - while…
Added 48 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Saskatoon, SK
- $1,000 USD / week
- Full-time
…grows your career from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer. You’ll learn live-event selling, build stage presence, and lead gallery operations - while…
Added 48 mins ago
PW
Cruise Ship Art Sales Associate-Auctioneer Apprenticeship | CA applicants
Park West Gallery
Vancouver, BC
- $1,000 USD / week
- Full-time
…grows your career from Art Sales Associate → Shipboard Gallery Director → Art Auctioneer. You’ll learn live-event selling, build stage presence, and lead gallery operations - while…
Added 48 mins ago
M
Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…responsibility. May act as a back-up when the Proposal Services Manager/Director is out of the office. Expert proposal writer for asset management firms. The incumbent is an expert in the…
Added 48 mins ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
…early-career talent through structured development experiences. As Director, GRO Program & Human Performance Enablement, you will be accountable for the strategy execution, global operating…
Added 48 mins ago
IF
Directeur d'unité, Indemnisation - équipe Réviseur/ Commercial - compte important - Perte Majeure
Intact FC
Laval, QC · Montreal, QC · Quebec, QC · Saint-Hyacinthe, QC
- Full-time
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity,…
Added 48 mins ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
Experience supporting customer acquisition or demand generation efforts through organic and/or paid social
Added 48 mins ago
Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Director, Network & Security AI and Automation to establish and lead an engineering function within Network & Security Services with two complementary mandates: applying…
Added 48 mins ago
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Divisional Sales Manager- Southern Ontario
Pandora
Toronto, ON
- Full-time
…and own the success of your region, whilst ensuring that our customer’s experience is flawless and consistent every visit. You will have the opportunity to build and develop a high…
Added 1 hour ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Reporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security,…
Added 1 hour ago
D
Food Service Supervisor
Dexterra
Mississauga, ON
- From $25 CAD / hour
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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