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Added 17 mins ago
C
Leader, GVS Inside Sales - Canada
Cisco
Montreal, QC
- Full-time
…and future hiring needs. If you are passionate about leading inside sales teams, we encourage you to apply at any…
Added 48 mins ago
SD
Customer Service Representative
SRS Distribution Inc.
Maple, ON
- Full-time
Ability to ascertain when to pass on a customer’s questions to appropriate sales staff for additional products and sales information. Take orders at the sales counter and or over the phone.
Added 1 hour ago
YO
Front Desk Staff - Community Y
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Internship
There is potential inside all of us – we all have it in us to shine.
Added 3 hours ago
HP
Commercial Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
You'll focus on larger deals/opportunities and value and/or volume portfolio management, selling a range of company products and solutions - supported by presales and inside sales resources.
Added 5 hours ago
C
Temporary Sales Support Associate
Coach
Toronto, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 5 hours ago
TS
Part-Time Store Associate View Royal - 24 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 5 hours ago
GE
Inside Sales - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
The Inside Sales Specialist serves as the direct link between Gerrie Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen…
Added 5 hours ago
C
Temporary Sales Associate
Coach
Toronto, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 5 hours ago
S
Bilingual French + English Inside Sales Representative
Sage
Toronto, ON
- Contract
As a Bilingual French + English Inside Sales Representative, you will connect with prospective and existing customers across Canada in both French and English, understand their business…
Added 5 hours ago
C
Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 6 hours ago
MK
Business Development Representative
Merit Kitchens Ltd.
Surrey, BC
- $60,000 to $65,000 CAD / year
- Full-time
…revenue-generating accounts. The BDR will develop and maintain a strong sales pipeline through proactive outreach, territory development, industry networking, and face-to-face prospecting,…
Added 6 hours ago
BI
Sales Representative- Entry Level
bisco industries
Dorval, QC
- Full-time
Support inside sales representatives and management in customer service and sales
Added 7 hours ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
W
Senior Representative - Inside Sales
Wesco
Nanaimo, BC
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 8 hours ago
AA
Sales Pro
Advance Auto Parts
Clarenville, NL
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 8 hours ago
Bilingual Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Montreal, QC
Our organization is strong, and we’re getting stronger. Our Inside Sales team supports our industry leading Wealth businesses. On this team you will connect with some of the most…
Added 8 hours ago
KS
Temporary Sales Support Associate
kate spade new york
Calgary, AB · Chinook Centre
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 8 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Daily tasks include inside sales support, application engineering and outside sales.
Added 9 hours ago
4A
Lot Attendant - Automart London
401 Auto
London, ON
- Full-time
Re-park cars, following sales, to maximize the use of space and maintain lot in order
Added 9 hours ago
0
Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
Ajax, ON · Mississauga, ON
- Full-time
Proactive and results-driven Inside Sales Representative to focus on renewing service contracts and maintaining strong relationships with existing customers. In this role, you will be…
Added 9 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 9 hours ago
Salesforce Technical Architect
Orion Global Solutions
Toronto, ON · Montreal, QC
Proven experience designing solutions across multiple Salesforce clouds (Sales, Service, Experience, etc.).
Added 9 hours ago
M&
Account Manager/Executive- HR Division
McLean & Company
Toronto, ON
- Full-time
The Inside Account Executive - HR Division is a hybrid Account Management/Account Executive role focused on ensuring our clients are serviced and renew year-over-year while also leveraging…
Added 9 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Daily tasks include inside sales support, application engineering and outside sales.
Added 9 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
Engineering/inside sales tasks – parts orders, accounting, selections, designs

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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