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Added 13 mins ago
RB
Senior Relationship Manager, Retail Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
Three to five years of experience in account management, business development or sales, with a proven track record of success.
Added 29 mins ago
R
Senior Relationship Manager, Retail Financial Services- EN
RBC
Montreal, QC
- Full-time
Three to five years of experience in account management, business development or sales, with a proven track record of success.
Added 29 mins ago
OI
Operations Manager
Outhire Inc.
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
…pace is fast, plans change often, and the role connects the sales, warehouse, and operations…
Added 1 hour ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
With a strong focus on account-based marketing (ABM), sales partnership, and revenue acceleration, this role will work closely with Sales, BDRs, Industry & Product Marketing, and Revenue &…
Added 1 hour ago
P
Technical Account Manager | Gestionnaire de comptes technique
Plotly
Remote, Canada
- Full-time
- Remote
As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with…
Added 1 hour ago
Sales & Marketing - Sales Manager
Beyond Energy Services & Technology
Calgary, AB
A key responsibility of this position is building and maintaining strong relationships with drilling contractors, exploration and production companies, and key industry decision-makers. The…
Added 1 hour ago
TF
Regional Sales Manager – Eastern Canada
Trevor Frances Recruitment
Remote, Canada
- Full-time
- Remote
…industrial components to find a strategic, growth-oriented Regional Sales Manager to lead business development and market expansion across Eastern Canada. This is a high-impact role for a…
Added 1 hour ago
SE
Manager, B2B E-Commerce Programs
Samsung Electronics
Mississauga, ON
- Full-time
The Manager, B2B E Commerce Programs is required to work closely with many key stakeholders across the organization and is also able to work with minimal supervision to manage all required…
Added 1 hour ago
1
Accounting Manager
1b4a4f63-59bd-460a-90f3-9adc3a8fd3f0
Mississauga, ON
- Full-time
Reporting to the Corporate Controller, the Accounting Manager plays a key role in managing the month-end reporting and close process. In addition, they are responsible for leading the…
Added 1 hour ago
TT
GTM (Go-To-Market) Partner
Tundra Technical Solutions
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
As a GTM Manager, you will drive new business growth by building strong client relationships, identifying market opportunities, and executing strategic go-to-market plans. This role is…
Added 1 hour ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 1 hour ago
A(
Marketing & Retail Sales Coordinator
ADL (Amalgamated Dairies Limited)
Charlottetown, PE
- Full-time
Reporting to the Marketing & Promotions Manager, the Marketing & Retail Sales Coordinator supports the execution of marketing campaigns, promotions, in-store initiatives, and related…
Added 1 hour ago
AG
Business Development Manager, Mining & Materials
AnalytiChem Group
Canada
- Full-time
The Business Development Manager, Mining & Materials will drive sales growth and lead generation for OREAS Certified Reference Materials across North America.
Added 1 hour ago
CL
Key Account Manager
Canadian Linen / Quebec Linge
Toronto, ON
- Full-time
We have an opening for a Key Account Manager, Strategic Accounts within our Canadian Linen Operations.
Added 2 hours ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most
Added 2 hours ago
E
Account Manager
Encircle
Kitchener, ON
- Full-time
Our Account Managers are experienced sales professionals responsible for driving growth and expansion of the Encircle solution across a portfolio of customers. They are passionate about…
Added 2 hours ago
B
Bilingual Territory Manager MDS (Champlain ON, Outaouais/Abitibi QC)
BD
ON · Quebec, QC · CAN Québec - Boulevard du Parc Technologique
- Full-time
Reporting to the MDS National Sales Manager, the successful candidate will be responsible for driving growth while also managing base business (including vascular access and vascular care…
Added 2 hours ago
R
Senior Relationship Manager, Retail Financial Services
RBC
Montreal, QC
- Full-time
Three to five years of experience in account management, business development or sales, with a proven track record of success.
Added 2 hours ago
AA
Commercial Account Manager
Advance Auto Parts
Longueuil, QC
- Full-time
At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial…
Added 2 hours ago
M
Manager, Regional Product Management (Security Solutions)
Mastercard
Toronto, ON
- Full-time
Partner with global product, sales, account management, customer success, and other cross-functional teams to drive strong execution, seamless product integration, and a cohesive customer…
Added 2 hours ago
Project Coordinator, Bell Media
Bell
Vancouver, BC
…management of digital ad campaigns, with direct input from sales representatives and the Digital Account…
Added 2 hours ago
I
Senior Account Manager
Innovex
Calgary, AB
- Full-time
Innovex Canada is seeking a commercially driven Senior Account Manager to grow revenue, expand market share, and strengthen customer relationships across the well construction and…
Added 2 hours ago
CL
Account Manager
Canadian Linen / Quebec Linge
London, ON
- Full-time
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 3 hours ago
R
Channel Sales Manager (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
We are looking for a Channel Sales Manager to grow Relay's Accounting & Bookkeeping (AB) channel. You will lead a team of Account Executives and Account Managers, taking ownership of team…
Added 3 hours ago
Manager, Enterprise Solutions Engineering - Canada
NetApp, Inc.
Vancouver, BC · Toronto, ON
We’re looking for a Manager of Enterprise Solutions Engineering to lead NetApp’s Enterprise SE team across Canada. Reporting directly to the VP and GM of Canada, this leader will own…

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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