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Added 8 mins ago
T
Senior Manager Information Security
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 8 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives
Added 8 mins ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 8 mins ago
HR
Beauty Advisor - La Mer
Holt Renfrew
Vancouver, BC
- Full-time
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and…
Added 8 mins ago
I
Medical Advisor Neuroscience
Ipsen
Mississauga, ON
- Full-time
…IV studies, investigator sponsored research studies, posters and publications, medical information, Canadian Disease Area Expert management, product defense and communications, advisory…
Added 8 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
Learning and Development: Collaborate with SBM leadership teams to proactively identify training needs to either develop or source professional development programs that enhance employee…
Added 8 mins ago
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Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
The Manager, Supply Chain leads the planning, inventory, logistics, shipping and receiving activities that keep MineSense's manufacturing operations, field services, and customer…
Added 8 mins ago
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Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.
Added 8 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
Added 9 mins ago
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Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
Lead the development and alignment of annual and in-year marketing plans.
Added 14 mins ago
SC
Early childhood educator (ECE)
Sussex Christian School
Sussex, NB
- $24.99 to $27.79 CAD / hour
- Full-time
- On-site
Assess the children’s development in order to prepare a learning plan tailored to his needs.
Added 23 mins ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
Overseeing the development and implementation of people initiatives: You will support, and execute on various people initiatives such as attraction, recruitment, retention, engagement,…
Added 23 mins ago
Manager, Analytics
Scotiabank
Toronto, ON
Lead, mentor, and develop a team of analysts, fostering a culture of collaboration, accountability, and continuous learning.
Added 23 mins ago
Senior Manager, Learning Design & Delivery - Toronto, ON
Scotiabank
Toronto, ON
Contributes to the overall success of Scotia Wealth Management and the Training and Development team by providing leadership of Wealth Management learning programs, including onboarding and…
Added 23 mins ago
JR
Private Events Manager - JOEY South Common
JOEY Restaurants
AB · Edmonton, Alberta
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 23 mins ago
S
Project Controls Supervisor - Delivery Centre
Stantec
Fredericton, NB
- Full-time
The Project Controls Supervisor will lead the Project Controls team and will consequently ensure alignment with BOU direction which supports Stantec’s Strategic Plan. They will be…
Added 23 mins ago
Senior Associate, Social & Brand Marketing
HelloFresh
Toronto, ON
Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
Added 23 mins ago
Manager, Information and Dispute Resolution (Designated)
The Government of Nova Scotia
Halifax, NS
In this role, you will lead a team responsible for providing information, resolving disputes, and supporting the administration and enforcement of the Labour Standards Code and regulations.…
Added 23 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
Contributing to national learning initiatives through training delivery, technical content development, and knowledge sharing
Added 23 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
Define and lead the technical integration strategy for SAP SuccessFactors implementations across modules such as Employee Central, Talent, Learning, Compensation, and Recruiting.
Added 23 mins ago
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Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Junior Thermal Mechanical Engineer, you will support the design, development, and validation of liquid cooling products, including passive cold plates, coolant distribution manifolds,…
Added 24 mins ago
JR
Private Events Manager - JOEY South Common
JOEY Restaurant Group
AB · Edmonton, AB
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 38 mins ago
IR
Legal Counsel
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
…of supporting employees through flexibility, inclusiveness, learning and development, internal career mobility, measurement of the Employee Experience and actioning on employee feedback,…
Added 38 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 38 mins ago
UX Lead
Electronic Arts
Vancouver, BC
Apex Legends is looking for a UX Lead to help shape and evolve the player experience across the Apex Universe at our growing locations in Los Angeles – Chatsworth, Vancouver and Madison.…

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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