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Added 13 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
SBM is seeking an experienced and forward-thinking Human Resources Director to join our Senior Leadership Team and lead the continued development of our people and HR strategy.
Added 13 mins ago
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Consultant, Process Engineering
CIBC
Toronto, ON
- Full-time
Data analysis and presenting recommendations – Analyze process and business data, using models to quantify impacts, identify issues, and assess improvement opportunities. Develop strong…
Added 13 mins ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
…Banking, integrating insights from operational, technology, cyber, data, AI, fraud, physical security, and resilience risk domains to create a holistic view of business unit…
Added 13 mins ago
Senior Actuarial Analyst, Personal Pricing
Aviva
Markham, ON
Are you passionate about using data to solve complex business challenges? Do you enjoy uncovering insights, testing new ideas, and turning analysis into action? Are you excited by the…
Added 28 mins ago
Senior Hydrogeologist
GHD Group Pty Ltd
Mississauga, ON
Due to continued growth, GHD is currently seeking a positive and energetic Senior Hydrogeologist capable of team leadership, developing/maintaining client relationships, and managing…
Added 28 mins ago
Senior Associate, Social & Brand Marketing
HelloFresh
Toronto, ON
We are looking for a Social & Brand Marketing Senior Associate to bring The Pets Table to life across social, content, creators, and customers. Reporting to the Brand Marketing Manager,…
Added 28 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
Providing coaching, feedback, and performance guidance to Senior Tax Staff and Tax Staff
Added 28 mins ago
Global Mobility - Expatriate Tax - Senior Manager - Toronto
EY
Toronto, ON
We are currently seeking a Senior Manager to join our People Advisory Services – Mobility Tax practice in Toronto. Our People Advisory Services practice (PAS) provides high-quality…
Added 28 mins ago
E
Junior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…manifolds, and modular cooling system assemblies, with guidance from senior…
Added 28 mins ago
TI
Buyer
TalentMinded Inc.
Toronto, ON · Scarborough, ON
- Full-time
…manufacturing. As you grow, there is potential to progress into a Senior Buyer role and explore broader leadership opportunities across Purchasing, Supply Chain, or Cost Estimation, with…
Added 28 mins ago
LP
Senior Administrator & Yardi Operations (Condominium)
Larlyn Property Management Ltd.
London, ON
- Full-time
As a senior member of the administration team, you will work closely with company executives to lead, coach, and transform an established group of property administrative professionals…
Added 42 mins ago
Airframe Materials & Processes (M&P) Specialist
Capgemini
Montreal, QC
Added 42 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 42 mins ago
KC
Data & AI Alliance Executive
KPMG Canada
Toronto, ON
- Full-time
As Data & AI Alliance Executive, you will be responsible for originating and driving new business opportunities, with a primary focus on building and managing a robust revenue pipeline in…
Added 43 mins ago
KR
Senior Business Analyst
KTek Resourcing
Toronto, ON
- $90,000 to $1,000,000 CAD / year
- Full-time
…programs involving multiple business units, technology platforms, data sources, risk/decision engines and customer-facing banking…
Added 43 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 57 mins ago
B
Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
…business questions and provide insights through reporting and data visualization techniques. Works with other data and analytics professionals to optimize, refine, automate and scale…
Added 57 mins ago
Pharmacy Assistant, L1
CareRx
Burnaby, BC
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care,…
Added 57 mins ago
B
Software Developer - Senior-.NET
Bevertec
Toronto, ON
- Contract
Writing and/or generating code or compiling data-driven programs, maintaining, and conducting unit tests.
Added 57 mins ago
ZS
RPA Platform Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
The Senior Platform Engineer develops, maintains, and manages Automation platform on premise, AWS cloud and vendor SaaS to enable automation across the bank and core operations enabling the…
Added 57 mins ago
SI
Senior AI Engineer
Siri InfoSolutions, Inc.
Mississauga, ON
- $110,000 to $120,000 CAD / year
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 1 hour ago
T
Senior Software Developer In Test - Python Automation Engineer
Telesat
Ottawa, ON
- Contract
We are seeking a highly skilled Senior Python Automation Engineer to design, build, and evolve production-grade automation frameworks, engineering tools, and automated validation for…
Added 1 hour ago
SL
Senior Data Scientist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Director, Data Science, as a Senior Data Scientist you will focus on supporting Canadian business units in accelerating the growth and application of advanced analytics in…
Added 1 hour ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 1 hour ago
K
Director - Technology
KPMG
ON · Toronto, Ontario
- Full-time
…Audit leadership and technology stakeholders to advance AI, data, analytics, automation, and emerging technology solutions that support the modernization of the Audit…

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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