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Added 8 mins ago
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Senior Analyst, Data Analytics & Automation Solutions
BMO
Toronto, ON · FCP
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 23 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
Reporting to the Sr. Manager, Capital Reporting and ECL staging of MMA, this role will work closely with the Model Development team, Chief Accountant's team, Enterprise Risk Management and…
Added 23 mins ago
AC
Early Careers: Investments Associate
Aon Corporation
Vancouver, BC
- Full-time
Aon is looking for soon-to-be graduates and recent graduates to join our Early Careers Launch Development Program in Investment Consulting. You do not need to be an investment expert on day…
Added 38 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
The Senior Manager and Team Lead, Credit Risk leads a team within ACE and is accountable for translating business strategy into clear priorities, sustained operational performance and a…
Added 38 mins ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Report project status - schedule, budget, procurement, risk, health and safety - to Senior Leadership and Development Partners
Added 38 mins ago
CF
Senior Manager, Military Family Services (Paid Relocation to Cold Lake, AB)
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- $112,490 to $140,650 CAD / year
- Full-time
The Senior Manager will lead and manage the implementation, evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program…
Added 38 mins ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $53,736 to $62,980 CAD / year
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 38 mins ago
FR
Account Manager
Foresight Recruitment Group
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
With a strong reputation for service excellence, professional development, and long-standing client partnerships, our client is focused on building high-performing teams that deliver…
Added 53 mins ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
We are seeking a Senior Full Stack Developer to join our AlayaLabs team within the Data & Intelligence division. Reporting to the Engineering Manager, you will contribute to both frontend…
Added 1 hour ago
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Senior Account Manager
Encircle
Kitchener, ON
- Full-time
Growth-oriented: We support your learning and career development
Added 1 hour ago
BA
Project Manager - Higgs Audio (Toronto)
Boson AI
Toronto, ON
- Full-time
We are hiring a Project Manager to run Higgs Audio from research to release. You will plan and ship its releases, hold every release to a clear quality bar, decide which issues get fixed…
Added 1 hour ago
SI
Commercial Management Liability Underwriting Intern
Sompo International
Toronto, ON · CAN - ON - Toronto
- $30 CAD / hour
- Full-time
The Internship Program is a 10-week development initiative designed to provide professional growth with potential long-term opportunity for successful individuals interested in the…
Added 1 hour ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…help CIBC serve clients and communities with confidence. As a Senior Project Manager, IT, you’ll lead the day-to-day delivery of complex technology projects, ensuring project controls,…
Added 1 hour ago
B
Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 1 hour ago
Engagement Analyst
Government of Alberta
AB
In addition, the Ministry works to align education with the needs of Alberta’s economy by promoting skills development, research, and innovation. It collaborates with educational…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
Our retail Cannabis Retail Store Manager (SM) at our North Bay, ON location is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working…
Added 2 hours ago
B
Senior Service Representative, Investment Operations
BMO
Toronto, ON · YNG
- Full-time
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Added 2 hours ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.
Added 2 hours ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 2 hours ago
Senior Electrical Engineer
CBCL Limited
Saint John, NB
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 2 hours ago
Senior Electrical Engineer
CBCL Limited
Halifax, NS
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 2 hours ago
Senior Electrical Engineer
CBCL Limited
Fredericton, NB
…environmental consulting firm. We have an exciting opportunity for a Senior Electrical Engineer to join our Electrical Utilities & Renewables team based in either Halifax, Nova Scotia or…
Added 2 hours ago
K
Technical Analyst
Kyndryl
Victoria, BC · Regina, SK
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
Added 2 hours ago
L
Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Temporary
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
Added 2 hours ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Assist Manager and senior team members with renewal support, upsell ideation, and development of incremental inventory.

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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