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Added 8 mins ago
T
Project Manager - AJISS Performance Management
Thales
Ottawa, ON
- Full-time
…requirements and to the satisfaction of the customer. The ability to lead and motivate an integrated project team will be key to the success of the PM and the execution of the…
Added 8 mins ago
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Senior IT Developer
TD
Toronto, ON
- Full-time
Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives
Added 8 mins ago
T
Scrum Master I
TD
Toronto, ON
- Full-time
Collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution
Added 8 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
SBM is seeking an experienced and forward-thinking Human Resources Director to join our Senior Leadership Team and lead the continued development of our people and HR strategy.
Added 8 mins ago
CO
Manager of Operations Administration
City of St. Catharines
St. Catharines, ON
- Full-time
Looking for a role where you can put your leadership and organizational skills to use, support a great team and take on a variety of responsibilities? As the administrative lead for the…
Added 23 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
EY
AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…
Added 24 mins ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Lead multiple concurrent projects ranging from business process improvements to enterprise software implementations and technology transformation initiatives.
Added 38 mins ago
TI
Environmental Facilitator
Tolko Industries
High Prairie, AB
- Full-time
…and the environment. In this hands‑on, impactful role, you’ll lead the development, implementation, and ongoing management of environmental programs across our High Prairie, Alberta…
Added 38 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 38 mins ago
UX Lead
Electronic Arts
Vancouver, BC
Apex Legends is looking for a UX Lead to help shape and evolve the player experience across the Apex Universe at our growing locations in Los Angeles – Chatsworth, Vancouver and Madison.…
Added 38 mins ago
VP Sales & Marketing (Bilingual Eng/Fre)
Banyan Software
Montreal, QC
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a…
Added 38 mins ago
C
Project Manager (Municipal Infrastructure)
Chandos
Calgary, AB
- $105,000 to $135,000 CAD / year
- Full-time
AI Disclosure Statement: Chandos is committed to transparent recruitment. Our internal team does not use artificial intelligence (AI) to screen, assess, or select applicants, although we do…
Added 38 mins ago
DS
Account Executive
Delbridge Solutions
Toronto, ON
- Full-time
You have 1-3 years of experience in business development, account management, or customer success, preferably in a software or IT consulting environment. Previous experience in financial…
Added 38 mins ago
MG
Senior Coordinator, VDC /BIM
Madison Group of Companies
Toronto, ON
- Full-time
Lead, mentor, and develop the VDC/BIM team, providing guidance and support
Added 38 mins ago
MG
VDC / BIM Coordinator
Madison Group of Companies
Toronto, ON
- Full-time
Madison Group is a widely diversified real estate and land development company with extensive experience in building master-planned communities, low-rise, and high-rise residential…
Added 38 mins ago
S
Systems Analyst, Clinical Solutions, IMITS
Sanya’k̓ula
Vancouver, BC
- Full-time
…business requirements for clinical applications, the evaluation of software features and functions, and the implementation, testing, deployment, documentation and support of application…
Added 38 mins ago
KI
NetSuite Developer
Kalpa Inc.
Canada
- Full-time
Collaborate with the development team when complex technical customizations or integrations are required to meet functional goals.
Added 38 mins ago
CD
Director of Information Technology
Cressey Development Group
Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
…integration challenges, and working closely with leaders across development, construction, property management, and other business operations to deliver practical, scalable solutions. You…
Added 38 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…
Added 38 mins ago
I
Product Manager - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Seeking a Senior Product Manager with mandatory healthcare experience to lead product strategy, roadmap development, and backlog prioritization for enterprise digital health integrations.…
Added 38 mins ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Full-time
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional…
Added 38 mins ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
The Engineering Manager leads a multidisciplinary team responsible for project engineering, process engineering, training systems and technical documentation, and engineering support for…
Added 38 mins ago
ML
Production Supervisor
Maple Leaf Foods Inc
ON · Hannon, ON
- $62,000 to $91,000 CAD / year
- Full-time
…to achieving success in this role. We’re looking for strong team players and team builders who create and maintain strong working relationships. In this fast-paced environment, being…
Added 53 mins ago
MM
Project Manager
Morskate Manufacturing
Ponoka, AB
- Full-time
Lead and support project coordinators and field supervisors, fostering a collaborative, safe, and results-driven team environment.
Added 53 mins ago
Technical Support Specialist
Beyond Energy Services & Technology
Calgary, AB
…Engineering, Equipment Design Engineering, Operations, and Software. Working with experienced subject matter experts (SME), you will help investigate technical issues, connect employees…

Encircle

Senior Account Manager

Kitchener, ON, Canada

Salary Range (base pay): $90,000 - $100,000 · Full-time

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Job details

Pay: Salary Range (base pay): $90,000 - $100,000
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Senior Account Manager

📍 Remote (Canada) | Hybrid Available – Kitchener, ON 🧑‍💼 Reports to: Director, Customer Success

Salary Range (base pay): $90,000 - $100,000

🏢 About Encircle

Encircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.

We’re a remote-first company with a collaboration hub in downtown Kitchener - and we’re growing.

📌 About the Role

Our Senior Account Managers are experienced sales professionals who own Encircle’s largest and most complex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner closely with the Customer Success team and Revenue Leadership to grow net revenue retention and achieve your targets

🔧 Key Responsibilities

Own a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,
retention and expansion targets
Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity
management and signature
Build and maintain account plans that map stakeholders, usage trends, risks and whitespace for each key
customer
Develop relationships with owners, operations leaders and decision-makers, and lead business reviews that
connect Encircle to customer outcomes
Identify and close cross-sell and upsell opportunities for new products, using platform data and account
insights to build pipeline
Partner with Customer Success to identify at-risk accounts early and lead save strategies for escalated or
competitive situations
Handle advanced objections with confidence, including discount requests, competitive evaluations, budget
pressure and non-renewal risk
Forecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk
Develop deep product expertise to deliver tailored demonstrations of the Encircle platform to existing
customers
Bring customer feedback and market trends back to Product, Marketing and GTM leadership
And, of course, crush your quota

✅ What You Bring

4+ years in a quota-carrying, customer-facing role such as an account manager or account executive
Previous B2B SaaS experience, ideally with multi-location or mid-market customers
Consistent YOY success exceeding quota and growing revenue within an existing book
Strong negotiation and objection-handling skills on complex renewals and expansions
Experience building relationships with and presenting to senior stakeholders
A strategic, data-driven approach to account planning and forecasting
Ability to manage multiple priorities and customer expectations across a large book
Excellent communication skills (verbal and written) with customers and internal stakeholders
Proficiency with tools like Salesforce, ChurnZero, G-Suite, etc.
Hands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work to
research accounts, prep for calls, draft outreach and work more efficiently
Nice to have: experience in property restoration, insurance or construction tech

🤝 Why Encircle?

We VALUE our people:

Balance: Flexible hours, self-managed vacation, and trust to manage your time
Remote-first: Work where you’re most productive - with access to our collaboration hub in Kitchener
Growth-oriented: We support your learning and career development
Well-being: We care about the full human - inside and outside of work

Encircle is an equal opportunity employer committed to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.

A Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.

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More about this job

Responsibilities

The Senior Account Manager will own a portfolio of high-value, multi-location customers, focusing on renewal, retention, and expansion targets. They will act as a trusted advisor to customer leadership while partnering with the Customer Success team to drive net revenue retention.

Requirements

Candidates must have 4+ years of experience in a quota-carrying, customer-facing role, preferably within B2B SaaS. Strong negotiation skills, proficiency in Salesforce, and a strategic approach to account planning are essential for this position.

Skills

Account management
B2B SaaS
Sales
Renewal management
Negotiation
Account planning
Salesforce
ChurnZero
G-Suite
AI tools
Data-driven forecasting
Customer success
Relationship building
Objection handling
Strategic planning

Benefits

Flexible hours
Self-managed vacation
Remote-first work environment
Collaboration hub access
Learning and career development support

Visa sponsorship

Not detected in the job text

Keywords

Senior Account Manager
B2B SaaS
Property insurance
Restoration contractors
Account management
Renewal
Retention
Expansion
Salesforce
ChurnZero
G-Suite
AI tools
Claude
ChatGPT
Data-driven
Forecasting
Pipeline management
Customer success
Strategic planning
Multi-location accounts
Mid-market
Property restoration
Construction tech
Remote-first
Kitchener
Business reviews
Upsell
Cross-sell
Negotiation
Objection handling

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