Jobs in Canada

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Added 1 month ago
LC
Intermediate Business Analyst
Langara College
Canada
- $45.73 to $52.09 CAD / hour
Reporting to the Business Analyst Manager, the Intermediate Business Analyst evaluates business needs and processes, and develops business and functional requirements for the systems and…
Added 1 month ago
LC
Product Manager, Information Technology
Langara College
Canada
- $50.63 to $74.25 CAD / hour
The IT Product Manager (Microsoft 365) is responsible for product planning and execution throughout the entire product lifecycle including requirements gathering, market research,…
Added 1 month ago
LC
Director, Cyber Security
Langara College
Canada
- $62.68 to $96.1 CAD / hour
Added 1 month ago
RC
Dynamics 365 CRM Functional Analyst | Hybrid
Randstad Canada
Mississauga, ON
- $70,000 to $90,000 CAD / year
…view of tasks, owners, timelines and weekly status so your manager always knows where things…
Added 1 month ago
RC
Project Manager/ Change Management
Randstad Canada
Toronto, ON
- $37.17 to $44.32 CAD / hour
We are seeking a highly accomplished Project Manager (Change Management) for an enterprise-level contract opportunity based in Toronto. In this role, you will govern and coordinate the…
Added 1 month ago
Business Development Manager, Atlantic
Demant Group
NS
We are currently looking for a full-time Business Development Manager that would be responsible for driving business growth in our team. The role will own a sales territory and focus on…
Added 1 month ago
RC
Site Coordinator - Workforce and Account Management
Randstad Canada
Beauharnois, QC
- $24 to $29 CAD / hour
…position, you will act simultaneously as an HR advisor, people manager, and client partner. You will be responsible for overseeing high-volume workforce operations, driving employee…
Added 1 month ago
RC
Recruiter
Randstad Canada
Toronto, ON
- $40 to $45 CAD / hour
Added 1 month ago
RC
Payroll Administrator
Randstad Canada
Ottawa, ON
- $23.35 CAD / hour
· Ensure compliance with all federal and provincial payroll regulations, including assisting payroll manager with year-end processing (T4s, RL1s), tax remittances, registrations,…
Added 1 month ago
Senior Fullstack Developer - General application
Stay22
Montréal, QC
Added 1 month ago
Senior Customer Engineer - Toronto, Canada
Cloudflare
Toronto, ON
Added 1 month ago
Principal Customer Engineer - Toronto Canada
Cloudflare
Toronto, ON
Added 1 month ago
RC
Human resources advisor
Randstad Canada
Beauharnois, QC
- $24 to $28.71 CAD / hour
…will act simultaneously as a human resources advisor, team manager, and client partner. You will be responsible for overseeing high-volume workforce operations, driving employee retention,…
Added 1 month ago
RC
Project Manager - Business Change-L1
Randstad Canada
Surrey, BC
- $50 to $60 CAD / hour
Must haves: The following requirements are mandatory to this role
Added 1 month ago
Platform Engineering Manager
Precisely International Jobs
Canada
We are looking for a Platform Engineering Manager with a strong hands-on engineering background to lead and grow a team of platform engineers focused on developer experience and…
Added 1 month ago
RC
Sr. Program Manager - Enterprise Application
Randstad Canada
Mississauga, ON
- $73.8 to $81.4 CAD / hour
Our client, s seeking an experienced, highly technical Sr. Program Manager - Enterprise Application (Technical Project Manager – SAP S/4HANA) to lead critical enterprise application…
Added 1 month ago
Senior Project Manager/Leader
Randstad Canada
Toronto, ON
Structured Onsite Workspace: Collaborate directly with project teams in a focused, 5-day per week onsite environment
Added 1 month ago
Principal Product Manager - Canada
Ascend Partner Services
Canada
As the Principal Product Manager, AI, reporting to the Vice President, AI Solutions you’ll own the strategy and roadmap for your product area, focusing on accountant-facing AI solutions.…
Added 1 month ago
Senior Project Manager/Leader
Randstad Canada
Toronto, ON
We are seeking an experienced, hands-on Senior Project Manager/Leader to direct large-scale, complex enterprise Resource Planning (ERP) and Human Capital Management (HCM) initiatives. In…
Added 1 month ago
Customer Success Manager
Maximizer Services Inc.
Vancouver, BC
We are seeking a highly motivated and experienced Customer Success Manager to join our Customer Success team. The ideal candidate will have experience in account management, customer…
Added 1 month ago
Field Operations Manager - New Installations & Modernizations
Schindler Group
Edmonton, AB
The Field Operations Manager - Alberta is responsible for managing new installation & Modernizations operational activities through conforming to customer and company requirements as…
Added 1 month ago
RC
Hotel Coordinator- Baie D'urfe
Randstad Canada
Baie-D'Urfé, QC
- $22 to $24 CAD / hour
…position for a couple of weeks Under the supervision of the manager, you will be responsible for the development of the cooperatives’ hotel network and making the necessary recommendations…
Added 1 month ago
RC
Administrative Assistant to Imports Logistics - Dorval
Randstad Canada
Dorval, QC
- $50,000 to $55,000 CAD / year
…Administrative Assistant for Imports works alongside the Purchasing Manager, and other…
Added 1 month ago
RC
Supply Chain Systems Specialist - Anassis Island
Randstad Canada
Delta, BC
- $90,000 to $115,000 CAD / year
Reporting To: Enterprise Systems Manager, Technology
Added 1 month ago
City Solicitor
City of Saskatoon
Saskatoon, SK
…legal services and trusted counsel to City Council, the City Manager, Administration, and civic Boards and Committees. This executive leadership role oversees the City Solicitor’s…

Encore Auctions

Customer Service Associate

London, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Some details about the Customer Service Associate role

As an integral part of the front line team, the Customer Service Associates ensure the flow of pickup and returns remain smooth. Applicants must be comfortable following established appointment policies, refund parameters and ensuring that the flow of traffic remains smooth, despite pressures from customers who do not follow the pick up process. This role would be well suited for applicants who like to work in a fast pace environment-they must be experienced working in a Customer Service position and have a keen ability to successfully resolve customer conflict at the return desk.

What You’ll Be Doing

As a Customer Service Associate, you’ll play a key role in ensuring a smooth and enjoyable customer experience:

- Greeting customers and creating a welcoming visit to Encore
- Assisting with auction inquiries, invoice payment, and returns
- Processing payments (cash, debit, credit) with accuracy
- Handling customer concerns with empathy, professionalism, and confidence
- Following company policies and procedures while maintaining fairness and consistency

What We’re Looking For

- Previous customer service experience (retail, hospitality, or similar) is a must
- Strong communication and conflict-resolution skills
- Ability to stay positive and focused in a busy environment
- A team player with a “customer-first” mindset
- Someone who thrives in fast-paced, energetic settings

If you’re someone who enjoys problem-solving, connecting with people, and working in an environment where every day brings something new, Encore Auctions is the place for you!

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

4% Vacation pay on each pay or accrual if you prefer
Bi-weekly pay schedule
Casual Dress
On-site Parking
Job growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future

We are close to a bus route

What will you need to be successful in this role:

Common sense, consistent attendance, reliability and level of maturity that will commit to their role
Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
Ability to meet performance benchmarks
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multitask in a fast-paced environment
Ability to work Tuesday to Saturday, Tues 11:20am to 6:15pm and Wed to Sat 9:45 to 6:15 pm
Working with little supervision, is a self-starter and likes to stay busy
This role starts at CS Level 1- $17.95 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Associate manages the flow of customer pickups and returns while ensuring a welcoming and efficient experience. Responsibilities include processing payments, resolving customer concerns with professionalism, and maintaining adherence to company policies.

Requirements

Candidates must have previous customer service experience and strong conflict-resolution skills. The role requires the ability to work a set schedule from Tuesday to Saturday in a fast-paced environment.

Skills

Customer service
Conflict resolution
Communication
Problem-solving
Time management
Organizational skills
Multitasking
Payment processing
Attention to detail
Interpersonal skills

Benefits

Vacation pay
Casual dress
On-site parking
Job growth opportunities
Group benefit enrolment
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hospitality
Conflict Resolution
Payment Processing
Cash Handling
Auction
Invoicing
Time Management
Multitasking
Communication Skills
Professionalism
Teamwork
Problem-solving
Performance Benchmarks
Group Benefits
Retirement Savings Plan
Accessibility
Human Rights Code

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Work requirements

Jobs in Canada