Jobs in Canada

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Added 1 month ago
Operations Coordinator - Dollard Des Ormeaux
Randstad Canada
Dollard-Des Ormeaux, QC
Are you currently looking for a coordinator opportunity in Dollard Des Ormeaux? Do you have experience in coordination looking for a challenge, and an awesome opportunity to learn and grow…
Added 1 month ago
RC
Logistics Coordinator - Vaudreuil
Randstad Canada
Vaudreuil-Dorion, QC
- $50,000 to $60,000 CAD / year
- Opportunity for internal advancement within company
Added 1 month ago
Inventory Coordinator
Randstad Canada
Pointe-Claire, QC
Are you an organized and detail-oriented individual looking for a part-time opportunity in the field of inventory management and light accounting? Join our dynamic team in Pointe-Claire and…
Added 1 month ago
RC
Service Coordinator
Randstad Canada
Sainte-Anne-de-Bellevue, QC
- $50,000 to $60,000 CAD / year
…team members to our continued success. They offer an exciting opportunity to be part of an avant-garde company looking to continuously innovate and…
Added 1 month ago
RC
Sales Assistant - Dorval
Randstad Canada
Dorval, QC
- $45,000 to $50,000 CAD / year
Must have a strong working knowledge of MS Office, Excel, Word
Added 1 month ago
RC
Receptionist and Administrative Assistant - Dorval
Randstad Canada
Dorval, QC
- $20 to $25 CAD / hour
Added 1 month ago
RC
Business Services Administrator / Data entry - Dorval
Randstad Canada
Dorval, QC
- $40,000 to $50,000 CAD / year
Added 1 month ago
RC
Material Handler
Randstad Canada
Brampton, ON
- $22 CAD / hour
- Early morning shifts 6:00 AM to 2:30 PM · - Consistent day shift schedule in Brampton
Added 1 month ago
RC
Inside Sales Representative - Remote
Randstad Canada
Winnipeg, MB
- $60,000 CAD / year
An exciting opportunity is available for a proactive and energetic Inside Sales Representative seeking a dynamic remote role. As a key growth driver within the team, the Inside Sales…
Added 1 month ago
RC
Warehouse associate
Randstad Canada
Gloucester, ON
- $17.6 CAD / hour
…a hands-on work environment with clear daily targets, this opportunity is designed for…
Added 1 month ago
RC
Customer Service Rep Bilingual
Randstad Canada
Gloucester, ON
- $28 CAD / hour
Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?
Added 1 month ago
RC
Warehouse Operator with FL - Scarborough
Randstad Canada
ON
- $20.15 CAD / hour
Safety Gear: Must have CSA-approved steel-toed safety boots/shoes (PPE)
Added 1 month ago
RC
Assembler
Randstad Canada
Brampton, ON
- $20 CAD / hour
Added 1 month ago
RC
Shipping / Receiving - Morning Shift
Randstad Canada
Stayner, ON
- $18 to $22 CAD / hour
…members, encourages open communication, and offers the unique opportunity to build a career in a modern, heavily regulated…
Added 1 month ago
RC
Stationary Machine Mechanic
Randstad Canada
Kirkland, QC
- $33 to $45 CAD / hour
The role of stationary engineer within the manufacturing sector offers an exceptional opportunity to advance your career. A major healthcare organization in Montreal is currently seeking an…
Added 1 month ago
RC
Machine Operator
Randstad Canada
Guelph, ON
- $21.37 CAD / hour
Straight day shift schedule (8:00 AM – 4:30 PM) offering reliable full-time hours and predictable routine
Added 1 month ago
RC
Project Accountant/Analyst
Randstad Canada
Remote, Canada
- $80,000 to $100,000 CAD / year
Are you ready to leverage your expertise in job costing, ERP systems, and project forecasting to secure a direct trajectory toward broader finance leadership in a rapidly scaling…
Added 1 month ago
RC
Customer service representative
Randstad Canada
Boucherville, QC
- $48,000 to $52,000 CAD / year
…contributing to inside sales development. This is the perfect opportunity for a proactive individual who loves to learn and wants to make a long-term…
Added 1 month ago
RC
Administrative Assistant - 58559
Randstad Canada
Calgary, AB
- $21.36 CAD / hour
…direct phone interaction, this position offers an excellent opportunity to expand your client service expertise within a premier financial institution…
Added 1 month ago
RC
Hiring for Order Picker Forklift- Ajax
Randstad Canada
Ajax, ON
- $21 to $22.5 CAD / hour
…high-volume distribution facility in Ajax, Ontario. This is a great opportunity for licensed forklift operators who want steady hours, a safety-focused environment, and room to…
Added 1 month ago
Senior UX Designer
Randstad Canada
Toronto, ON
Assignment Type: Hybrid (3 days per week onsite)
Added 1 month ago
RC
Order Picker/Walkie Operator/Warehouse Associate
Randstad Canada
Brampton, ON
- $22 CAD / hour
Convenient Day Shift: 9:30 AM to 6:00 PM schedule allows for a strong work-life balance
Added 1 month ago
RC
SAP Ariba Consulting Specialist
Randstad Canada
Toronto, ON
- $85.56 to $92.31 CAD / hour
Assignment Type: Hybrid (3 days per week onsite)
Added 1 month ago
RC
Bilingual Operations Officer - 58571
Randstad Canada
Mississauga, ON
- $34.54 CAD / hour
Career Growth: Opportunity for contract extension or permanent conversion based on performance and business needs.
Added 1 month ago
RC
Business Analyst III
Randstad Canada
Toronto, ON
- $46.46 to $54.02 CAD / hour
Assignment Type: Hybrid (4 days per week onsite)

Encore Auctions

Customer Service Associate

London, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Some details about the Customer Service Associate role

As an integral part of the front line team, the Customer Service Associates ensure the flow of pickup and returns remain smooth. Applicants must be comfortable following established appointment policies, refund parameters and ensuring that the flow of traffic remains smooth, despite pressures from customers who do not follow the pick up process. This role would be well suited for applicants who like to work in a fast pace environment-they must be experienced working in a Customer Service position and have a keen ability to successfully resolve customer conflict at the return desk.

What You’ll Be Doing

As a Customer Service Associate, you’ll play a key role in ensuring a smooth and enjoyable customer experience:

- Greeting customers and creating a welcoming visit to Encore
- Assisting with auction inquiries, invoice payment, and returns
- Processing payments (cash, debit, credit) with accuracy
- Handling customer concerns with empathy, professionalism, and confidence
- Following company policies and procedures while maintaining fairness and consistency

What We’re Looking For

- Previous customer service experience (retail, hospitality, or similar) is a must
- Strong communication and conflict-resolution skills
- Ability to stay positive and focused in a busy environment
- A team player with a “customer-first” mindset
- Someone who thrives in fast-paced, energetic settings

If you’re someone who enjoys problem-solving, connecting with people, and working in an environment where every day brings something new, Encore Auctions is the place for you!

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

4% Vacation pay on each pay or accrual if you prefer
Bi-weekly pay schedule
Casual Dress
On-site Parking
Job growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future

We are close to a bus route

What will you need to be successful in this role:

Common sense, consistent attendance, reliability and level of maturity that will commit to their role
Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
Ability to meet performance benchmarks
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multitask in a fast-paced environment
Ability to work Tuesday to Saturday, Tues 11:20am to 6:15pm and Wed to Sat 9:45 to 6:15 pm
Working with little supervision, is a self-starter and likes to stay busy
This role starts at CS Level 1- $17.95 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Associate manages the flow of customer pickups and returns while ensuring a welcoming and efficient experience. Responsibilities include processing payments, resolving customer concerns with professionalism, and maintaining adherence to company policies.

Requirements

Candidates must have previous customer service experience and strong conflict-resolution skills. The role requires the ability to work a set schedule from Tuesday to Saturday in a fast-paced environment.

Skills

Customer service
Conflict resolution
Communication
Problem-solving
Time management
Organizational skills
Multitasking
Payment processing
Attention to detail
Interpersonal skills

Benefits

Vacation pay
Casual dress
On-site parking
Job growth opportunities
Group benefit enrolment
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hospitality
Conflict Resolution
Payment Processing
Cash Handling
Auction
Invoicing
Time Management
Multitasking
Communication Skills
Professionalism
Teamwork
Problem-solving
Performance Benchmarks
Group Benefits
Retirement Savings Plan
Accessibility
Human Rights Code

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Work requirements

Jobs in Canada