Jobs in Canada

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Added 1 month ago
Senior Fullstack Developer - General application
Stay22
Montréal, QC
Added 1 month ago
Senior Customer Engineer - Toronto, Canada
Cloudflare
Toronto, ON
Added 1 month ago
Principal Customer Engineer - Toronto Canada
Cloudflare
Toronto, ON
Added 1 month ago
RC
Hybrid Disability Case Managers - Vancouver Downtown, BC
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Calling Kinesiologists / Return to work for DISABILITY CASE MANAGERS roles
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Hiring Occupational Health Safety Specialists for DISABILITY CASE MANAGERS role
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
Principal Product Manager - Canada
Ascend Partner Services
Canada
…capital, robust talent acquisition and training, leading quality management resources, best-of-breed technology, AI tools, an offshore captive, shared back-office services, a catalytic…
Added 1 month ago
Customer Success Manager
Maximizer Services Inc.
Vancouver, BC
We are seeking a highly motivated and experienced Customer Success Manager to join our Customer Success team. The ideal candidate will have experience in account management, customer…
Added 1 month ago
Field Operations Manager - New Installations & Modernizations
Schindler Group
Edmonton, AB
The Field Operations Manager - Alberta is responsible for managing new installation & Modernizations operational activities through conforming to customer and company requirements as…
Added 1 month ago
T
Superintendent, Mine Maintenance
Teck
Logan Lake, BC
- $164,000 to $202,000 CAD / year
Reporting to the Manager Mine, the Superintendent, Mine Maintenance is accountable for the execution of maintenance activities of the HVC mobile fleet and maintenance facilities. This…
Added 1 month ago
T
Project Manager
Teck
Trail, BC
- $138,000 to $170,000 CAD / year
The Project Manager is responsible for planning, managing, and delivering major metallurgical infrastructure such as boiler installation, furnace installation, or various equipment asset…
Added 1 month ago
RC
Hybrid Disability Case Manager - Calgary
Randstad Canada
Calgary, AB
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
Operations Support
Nutrien
Redvers, SK
Reporting to the Branch Manager, the Sales Agronomist is accountable to meet and exceed annual sales goals and profit margin objectives of Nutrien Ag Solutions products and services.
Added 1 month ago
Customer Service Representative
Nutrien
Fielding, SK
Under the direction of the Branch Manager and/or Assistant Manager, monitors accounts receivable, accounts payable, and credit limits
Added 1 month ago
RC
Ocean Exports, Team Lead
Randstad Canada
Montréal, QC
- $75,000 to $90,000 CAD / year
- Hybrid Work: 1–2 days per week at the office, with the flexibility to work from home on remaining days (following initial onboarding period)
Added 1 month ago
Area Sales Manager Nuclear
Gutor Electronic Americas, LLC
Vancouver, BC · Edmonton, AB · Calgary, AB
We are seeking a talented Area Sales Manager to join our team.
Added 1 month ago
RC
Hybrid Disability Case Managers - Vancouver Downtown, BC
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Hybrid Bilingual Disability Case Manager - Ottawa
Randstad Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Warehouse Associate - 23.70 dollars an hour
Randstad Canada
North Saanich, BC
- $22.5 to $25.12 CAD / hour
…on additional duties as assigned by the chargehand and M&L…
Added 1 month ago
Project Document Coordinator
Randstad Canada
Québec, QC
…anniversary? We have the ideal opportunity for you! As a Document Manager, you will play a strategic and essential role in the success of major infrastructure and construction projects. You…
Added 1 month ago
AS/400 Programmer-Analyst
Randstad Canada
Knowlton, QC
Outstanding analytical skills, initiative, strong management of priorities, and excellent communication/collaboration skills.
Added 1 month ago
Quality Control Supervisor
Randstad Canada
Knowlton, QC
Schedule: Full-Time, Permanent 8-Hour Day Shift Monday to Friday
Added 1 month ago
Laboratory Supervisor
Randstad Canada
Knowlton, QC
Schedule: Full-Time, Permanent 8-Hour Day Shift Monday to Friday
Added 1 month ago
RC
Hybrid Bilingual Disability Case Manager - Ottawa
Randstad Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Hybrid Disability Case Manager - Calgary
Randstad Canada
Calgary, AB
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…

Encore Auctions

Customer Service Associate

London, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Some details about the Customer Service Associate role

As an integral part of the front line team, the Customer Service Associates ensure the flow of pickup and returns remain smooth. Applicants must be comfortable following established appointment policies, refund parameters and ensuring that the flow of traffic remains smooth, despite pressures from customers who do not follow the pick up process. This role would be well suited for applicants who like to work in a fast pace environment-they must be experienced working in a Customer Service position and have a keen ability to successfully resolve customer conflict at the return desk.

What You’ll Be Doing

As a Customer Service Associate, you’ll play a key role in ensuring a smooth and enjoyable customer experience:

- Greeting customers and creating a welcoming visit to Encore
- Assisting with auction inquiries, invoice payment, and returns
- Processing payments (cash, debit, credit) with accuracy
- Handling customer concerns with empathy, professionalism, and confidence
- Following company policies and procedures while maintaining fairness and consistency

What We’re Looking For

- Previous customer service experience (retail, hospitality, or similar) is a must
- Strong communication and conflict-resolution skills
- Ability to stay positive and focused in a busy environment
- A team player with a “customer-first” mindset
- Someone who thrives in fast-paced, energetic settings

If you’re someone who enjoys problem-solving, connecting with people, and working in an environment where every day brings something new, Encore Auctions is the place for you!

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

4% Vacation pay on each pay or accrual if you prefer
Bi-weekly pay schedule
Casual Dress
On-site Parking
Job growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future

We are close to a bus route

What will you need to be successful in this role:

Common sense, consistent attendance, reliability and level of maturity that will commit to their role
Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
Ability to meet performance benchmarks
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multitask in a fast-paced environment
Ability to work Tuesday to Saturday, Tues 11:20am to 6:15pm and Wed to Sat 9:45 to 6:15 pm
Working with little supervision, is a self-starter and likes to stay busy
This role starts at CS Level 1- $17.95 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Associate manages the flow of customer pickups and returns while ensuring a welcoming and efficient experience. Responsibilities include processing payments, resolving customer concerns with professionalism, and maintaining adherence to company policies.

Requirements

Candidates must have previous customer service experience and strong conflict-resolution skills. The role requires the ability to work a set schedule from Tuesday to Saturday in a fast-paced environment.

Skills

Customer service
Conflict resolution
Communication
Problem-solving
Time management
Organizational skills
Multitasking
Payment processing
Attention to detail
Interpersonal skills

Benefits

Vacation pay
Casual dress
On-site parking
Job growth opportunities
Group benefit enrolment
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hospitality
Conflict Resolution
Payment Processing
Cash Handling
Auction
Invoicing
Time Management
Multitasking
Communication Skills
Professionalism
Teamwork
Problem-solving
Performance Benchmarks
Group Benefits
Retirement Savings Plan
Accessibility
Human Rights Code

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Work requirements

Jobs in Canada