Jobs in Canada

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Added 1 month ago
RC
Flatbed Dispatcher
Randstad Canada
Longueuil, QC
- $60,000 to $75,000 CAD / year
Job Type: Full-time, Permanent (Day shift) · - Full-time permanent position, day shift 8am to 5pm (flexible) Monday to Friday
Added 1 month ago
RC
Superviseur de production
Randstad Canada
Granby, QC
- $75,000 to $80,000 CAD / year
Added 1 month ago
RC
SAP Ariba Consulting Specialist
Randstad Canada
Toronto, ON
- $85.56 to $92.31 CAD / hour
Assignment Type: Hybrid (3 days per week onsite)
Added 1 month ago
RC
Social Media Manager
Randstad Canada
Toronto, ON
- $68.96 to $72.41 CAD / hour
Cella by Randstad Digital is actively recruiting for a creative and strategic Social Marketing Manager on behalf of our client, a premier global entertainment and media company. This is a…
Added 1 month ago
RC
Service Desk Manager
Randstad Canada
Burnaby, BC
- $115,000 to $125,000 CAD / year
The Service Desk Manager leads daily Service Desk operations, providing strategic direction and oversight to ensure incidents, service requests, and major issues are resolved in alignment…
Added 1 month ago
Project officer
Randstad Canada
Montréal, QC
Coordinate cross-functional business transformation, AI-enabled, and data reporting initiatives from planning through to execution.
Added 1 month ago
RC
Enterprise Systems Manager
Randstad Canada
Burnaby, BC
- $120,000 to $135,000 CAD / year
The Enterprise Systems Manager leads the delivery, stability, governance, and continuous improvement of business-critical applications across the organization. This role ensures application…
Added 1 month ago
RC
Hybrid Disability Case Managers - Langley, BC
Randstad Canada
Langley, BC
- $70,000 to $75,000 CAD / year
We are looking for a Disability Case Manager in Langley, BC.
Added 1 month ago
RC
Hybrid Bilingual Disability Case Manager - Ottawa
Randstad Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Hybrid Disability Case Managers - Vancouver Downtown, BC
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Hybrid Disability Case Managers - Vancouver Downtown, BC
Randstad Canada
Vancouver, BC
- $70,000 to $75,000 CAD / year
As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This…
Added 1 month ago
RC
Manager, Digital Marketing Automation
Randstad Canada
Toronto, ON
- $120,000 to $130,000 CAD / year
We are seeking an experienced and visionary Manager, Digital Marketing Automation to lead a high-performing digital marketing technology team within a premier global enterprise financial…
Added 1 month ago
RC
RQ07241 - Project Manager - Infrastructure-L1
Randstad Canada
Vancouver, BC
- $0.01 CAD / hour
Expected onsite presence is approximately 2 days per week to support team collaboration
Added 1 month ago
RC
Senior Group Manager Finance
Randstad Canada
Toronto, ON
- $140,000 to $150,000 CAD / year
As the Senior Group Manager – Finance, you will serve as the primary strategic interface for business leaders across key organizational segments. In this role, you will lead a…
Added 1 month ago
Kitchen Manager
Vintage Group Head Office
Calgary, AB
We are seeking an experienced and motivated Kitchen Manager to lead daily back-of-house operations, support a positive team culture, and ensure consistent food quality, safety, and service…
Added 1 month ago
RQ05388 - Program Manager - Senior
Teacup Tech Systems Inc
Toronto, ON
Download Job Matrix :RQ05388 - Program Manager - Senior
Added 1 month ago
RQ05388 - Program Manager - Senior
Teacup Tech Systems Inc
Toronto, ON
Job Matrix:RQ05388 - Program Manager - Senior
Added 1 month ago
Project Manager PM-1005
Flexstaf IT
Winnipeg, MB
We are seeking an experienced Project Manager to support large-scale digital health transformation initiatives. This role will focus on delivering complex healthcare projects that integrate…
Added 1 month ago
RQ11625 - Product Manager - Sen
Flexstaf IT
Toronto, ON
Product Manager with Mobile application experience.
Added 1 month ago
RQ11636 - Product Manager - Senior
Flexstaf IT
Toronto, ON
· Responsible for the product planning and execution throughout the product lifecycle, including:
Added 1 month ago
Senior Project Manager/Leader
Randstad Canada
Toronto, ON
Location: Toronto, ON (Hybrid – Up to 3 days in office)
Added 1 month ago
RC
Plant Manager
Randstad Canada
Brantford, ON
- $100,000 to $115,000 CAD / year
An industry-leading food manufacturing company in Brantford has an opportunity for you to step into a Plant Manager position. Offering $110,000 annually with flexibility based on…
Added 1 month ago
Civil and building project manager
Randstad Canada
Laval, QC
Full availability and enthusiasm for 100% fly-in fly-out work located in Northern Quebec and Ontario
Added 1 month ago
LC
Product Manager, Information Technology
Langara College
Canada
- $50.63 to $74.25 CAD / hour
The IT Product Manager (Microsoft 365) is responsible for product planning and execution throughout the entire product lifecycle including requirements gathering, market research,…
Added 1 month ago
LC
Director, Cyber Security
Langara College
Canada
- $62.68 to $96.1 CAD / hour

Encore Auctions

Customer Service Associate

London, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Some details about the Customer Service Associate role

As an integral part of the front line team, the Customer Service Associates ensure the flow of pickup and returns remain smooth. Applicants must be comfortable following established appointment policies, refund parameters and ensuring that the flow of traffic remains smooth, despite pressures from customers who do not follow the pick up process. This role would be well suited for applicants who like to work in a fast pace environment-they must be experienced working in a Customer Service position and have a keen ability to successfully resolve customer conflict at the return desk.

What You’ll Be Doing

As a Customer Service Associate, you’ll play a key role in ensuring a smooth and enjoyable customer experience:

- Greeting customers and creating a welcoming visit to Encore
- Assisting with auction inquiries, invoice payment, and returns
- Processing payments (cash, debit, credit) with accuracy
- Handling customer concerns with empathy, professionalism, and confidence
- Following company policies and procedures while maintaining fairness and consistency

What We’re Looking For

- Previous customer service experience (retail, hospitality, or similar) is a must
- Strong communication and conflict-resolution skills
- Ability to stay positive and focused in a busy environment
- A team player with a “customer-first” mindset
- Someone who thrives in fast-paced, energetic settings

If you’re someone who enjoys problem-solving, connecting with people, and working in an environment where every day brings something new, Encore Auctions is the place for you!

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

4% Vacation pay on each pay or accrual if you prefer
Bi-weekly pay schedule
Casual Dress
On-site Parking
Job growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future

We are close to a bus route

What will you need to be successful in this role:

Common sense, consistent attendance, reliability and level of maturity that will commit to their role
Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
Ability to meet performance benchmarks
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multitask in a fast-paced environment
Ability to work Tuesday to Saturday, Tues 11:20am to 6:15pm and Wed to Sat 9:45 to 6:15 pm
Working with little supervision, is a self-starter and likes to stay busy
This role starts at CS Level 1- $17.95 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Associate manages the flow of customer pickups and returns while ensuring a welcoming and efficient experience. Responsibilities include processing payments, resolving customer concerns with professionalism, and maintaining adherence to company policies.

Requirements

Candidates must have previous customer service experience and strong conflict-resolution skills. The role requires the ability to work a set schedule from Tuesday to Saturday in a fast-paced environment.

Skills

Customer service
Conflict resolution
Communication
Problem-solving
Time management
Organizational skills
Multitasking
Payment processing
Attention to detail
Interpersonal skills

Benefits

Vacation pay
Casual dress
On-site parking
Job growth opportunities
Group benefit enrolment
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hospitality
Conflict Resolution
Payment Processing
Cash Handling
Auction
Invoicing
Time Management
Multitasking
Communication Skills
Professionalism
Teamwork
Problem-solving
Performance Benchmarks
Group Benefits
Retirement Savings Plan
Accessibility
Human Rights Code

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Work requirements

Jobs in Canada