Jobs in Canada

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Added 1 month ago
RC
Production Line Worker - North York
Randstad Canada
ON
- $20 CAD / hour
Eligible candidates must have a clear criminal record check
Added 1 month ago
Business Development Manager, Atlantic
Demant Group
NS
…manner. The BDM will also provide a high level of technical customer service, clinical support and product training for our…
Added 1 month ago
RC
Bilingual Customer Service Representative
Randstad Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
The Customer Service Representative is a critical member of the customer care department, responsible for delivering high-quality support to both B2B and B2C clients. In this Randstad…
Added 1 month ago
RC
Material Handler
Randstad Canada
Oshawa, ON
- $20.6 CAD / hour
Candidates must have full availability to work 10-hour shifts on a bi-weekly rotating schedule across one of the following cohorts: · Shift 1A (Day Shift):
Added 1 month ago
RC
Warehouse Production Coordinator - North York
Randstad Canada
ON
- $20 CAD / hour
Eligible candidates must have a clear criminal record check
Added 1 month ago
RC
Customer Service Representative - North York
Randstad Canada
ON
- $25 CAD / hour
Eligible candidates must have a clear criminal record check
Added 1 month ago
RC
PT Stock Specialist
Randstad Canada
Windsor, ON
- $18.5 CAD / hour
Nespresso's recruitment partner, ensures that every recruitment reflects Nespresso's commitment to providing an exceptional customer experience and sustainable coffee!
Added 1 month ago
RC
Inside Sales Representative
Randstad Canada
Pointe-aux-Trembles, QC
- $48,000 to $62,000 CAD / year
Proven experience in customer service or inside sales, ideally in automotive, heavy vehicle, or industrial parts.
Added 1 month ago
RC
VP Brand, Operations and Marketing
Randstad Canada
Richmond Hill, ON
- $120,000 to $180,000 CAD / year
Work Arrangement: Hybrid model (minimum of 3 days per week in-office) with a flexible schedule
Added 1 month ago
RC
Bilingual travel agent- Remote
Randstad Canada
Edmonton, AB
- $22 CAD / hour
**Must have access to their own computer for the first week
Added 1 month ago
RC
Localization Coordinator - x2
Randstad Canada
Vancouver, BC
- $26.28 to $29.56 CAD / hour
High-Impact Global Brand Scope: Support translation, transcreation, and content localization for a leading enterprise retail brand across North America.
Added 1 month ago
RC
Warehouse Production Associate- North York
Randstad Canada
ON
- $20 CAD / hour
Eligible candidates must have a clear criminal record check
Added 1 month ago
RC
Bilingual Travel Experience Advisor
Randstad Canada
Remote, Canada
- $22 CAD / hour
…comfort of your dedicated home office. As a key player in our customer experience operations, you will act as the trusted guide for travelers navigating their next big adventure, delivering…
Added 1 month ago
TC
Sales Associate (Regular) - Cataraqui Town Centre - Part time
The Childrens Place (Canada) LP
Canada
- Part-time
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate -Kildonan Place (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Windsor Crossing
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - WEST EDMONTON MALL (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Toronto Premium Outlets (Seasonal)
The Childrens Place (Canada) LP
Toronto, ON
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - St Vital Centre (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - South Edmonton Commons (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate -Scarborough Town Centre (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Lansdowne Place
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Halifax Shopping Center (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Eastgate Square (Seasonal)
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…
Added 1 month ago
Sales Associate - Devonshire Mall
The Childrens Place (Canada) LP
Canada
…initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate…

Encore Auctions

Customer Service Associate

London, ON, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 11, 2026

Original job description

Some details about the Customer Service Associate role

As an integral part of the front line team, the Customer Service Associates ensure the flow of pickup and returns remain smooth. Applicants must be comfortable following established appointment policies, refund parameters and ensuring that the flow of traffic remains smooth, despite pressures from customers who do not follow the pick up process. This role would be well suited for applicants who like to work in a fast pace environment-they must be experienced working in a Customer Service position and have a keen ability to successfully resolve customer conflict at the return desk.

What You’ll Be Doing

As a Customer Service Associate, you’ll play a key role in ensuring a smooth and enjoyable customer experience:

- Greeting customers and creating a welcoming visit to Encore
- Assisting with auction inquiries, invoice payment, and returns
- Processing payments (cash, debit, credit) with accuracy
- Handling customer concerns with empathy, professionalism, and confidence
- Following company policies and procedures while maintaining fairness and consistency

What We’re Looking For

- Previous customer service experience (retail, hospitality, or similar) is a must
- Strong communication and conflict-resolution skills
- Ability to stay positive and focused in a busy environment
- A team player with a “customer-first” mindset
- Someone who thrives in fast-paced, energetic settings

If you’re someone who enjoys problem-solving, connecting with people, and working in an environment where every day brings something new, Encore Auctions is the place for you!

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

4% Vacation pay on each pay or accrual if you prefer
Bi-weekly pay schedule
Casual Dress
On-site Parking
Job growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future

We are close to a bus route

What will you need to be successful in this role:

Common sense, consistent attendance, reliability and level of maturity that will commit to their role
Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
Ability to meet performance benchmarks
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multitask in a fast-paced environment
Ability to work Tuesday to Saturday, Tues 11:20am to 6:15pm and Wed to Sat 9:45 to 6:15 pm
Working with little supervision, is a self-starter and likes to stay busy
This role starts at CS Level 1- $17.95 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

The Customer Service Associate manages the flow of customer pickups and returns while ensuring a welcoming and efficient experience. Responsibilities include processing payments, resolving customer concerns with professionalism, and maintaining adherence to company policies.

Requirements

Candidates must have previous customer service experience and strong conflict-resolution skills. The role requires the ability to work a set schedule from Tuesday to Saturday in a fast-paced environment.

Skills

Customer service
Conflict resolution
Communication
Problem-solving
Time management
Organizational skills
Multitasking
Payment processing
Attention to detail
Interpersonal skills

Benefits

Vacation pay
Casual dress
On-site parking
Job growth opportunities
Group benefit enrolment
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Hospitality
Conflict Resolution
Payment Processing
Cash Handling
Auction
Invoicing
Time Management
Multitasking
Communication Skills
Professionalism
Teamwork
Problem-solving
Performance Benchmarks
Group Benefits
Retirement Savings Plan
Accessibility
Human Rights Code

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Work requirements

Jobs in Canada