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Added 1 month ago
Associate Consultant, Strategy 3
Ipsos
Toronto, ON
As an Associate Consultant, you'll contribute across the full consulting process - from understanding the problem and gathering evidence through analysis, strategic thinking and development…
Added 1 month ago
M
Customer Support Specialist
MEDFAR
Montreal, QC
- Full-time
Quickly handling incoming client requests remotely;
Added 1 month ago
D
Associate (Senior Consultant), M&A Corporate Finance - Edmonton 2
Deloitte
AB · Edmonton, AB
- Full-time
…We are agroup of collaborative and amazing people who value client service excellence while having fun and supportingthe career growth and the development of each…
Added 1 month ago
CF
Business Processing Associate
CI Financial
Toronto, ON
- Full-time
We are currently seeking a Business Processing Associate to join our Client Experience team. In this role, the successful candidate will be responsible for ensuring the timely and accurate…
Added 1 month ago
NB
Private Banking Associate
National Bank of Canada
Vancouver, BC
- Full-time
We are looking for a professional candidate dedicated to the highest standards of customer service to join our team.
Added 1 month ago
DG
Food Service Associate
Dexterra Group
Victoria, BC
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 1 month ago
D
Food Service Associate
Dexterra
Victoria, BC
- $19 to $20 CAD / hour
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 1 month ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 1 month ago
H&
Spa Associate Sales and Client Experience
Hand & Stone - Mississauga - Derry & Dixie
Mississauga, ON
- $18 to $20 CAD / hour
- Full-time
Spa Associate - Sales & Client Experience Opening
Added 1 month ago
T
Personal Banking Associate Trainee - Inviting Applicants who identify as First Nation (Status and Non-Status), Innuit, and Metis
TD
Tsuu T'Ina Nation 145, AB
- Full-time
…Non-Status), Inuit, and Métis with interest in the Customer Experience Associate role. For other opportunities, both for First Nation, Inuit, and Métis communities and others, please visit…
Added 1 month ago
C
Temporary Sales Associate
Coach
Calgary, AB
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 month ago
C
Temporary Sales Associate
Coach
Calgary, AB
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 1 month ago
EG
Associate Production Manager, Brampton Office
Encore Global
Brampton, ON
- Full-time
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
Added 1 month ago
NB
Account Manager Commercial Banking
National Bank of Canada
Rouyn-Noranda, QC
- Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
Added 1 month ago
NB
Wealth Associate
National Bank of Canada
Halifax, NS
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 1 month ago
EC
Associate Production Manager, Brampton Office
Encore Canada
Brampton, ON
- Full-time
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
Added 1 month ago
TB
Sales Associate
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Full-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 1 month ago
TB
Support Associate-1
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
Client & Brand Focused – We put ourselves in Tory’s shoes
Added 1 month ago
TB
Sales Associate-1
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 1 month ago
C
Senior Security Operations Specialist
CDW
Mississauga, ON
- Full-time
The Sr. Specialist – Managed Security Services continues second-level technical client support provided by the Analyst and Sr. Analysts. The Sr. Specialist has proven process experience in…
Added 3 months ago
CG
Business Development Associate (Coffee & Vending Services)
Compass Group Canada
Port Coquitlam, BC
- Full-time
Now, If You Were To Come On Board As An Business Development Associate (Coffee & Vending Services) We’d Ask You To Do The Following For Us
Added 1 month ago
LC
Key Holder - Sherway Gardens
Le Creuset
Toronto, ON · Etobicoke, ON
- $19 CAD / hour
- Part-time
2 or more years as a customer service associate with sales targets.
Added 1 month ago
A
Retail Associate - Vaughan Mills
Aritzia
Vaughan, ON
- Part-time
As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales…
Added 1 month ago
C
Client Associate (IR Licensed) Mandarin Speaking CIBC Wood Gundy
CIBC
Vancouver, BC
- Full-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 2 months ago
DG
Food service Associate - Part Time Weekends
Dexterra Group
Guelph, ON
- Part-time
As a Food Services Associate, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent…

Encore Canada

Associate Production Manager, Brampton Office

Brampton, ON, Canada

Salary Pay Range: $65,000 - $80,000 · Full-time

Apply About employer

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Job details

Pay: Salary Pay Range: $65,000 - $80,000
Job type: Full-time
Experience: 1+ years on-site crew experience
Posting language: English
Posted: Sep 19, 2026

Original job description

Position Overview

The Associate Production Manager is an introductory role into Production Management and responsible for managing the technical and logistic elements of a small production classified event or a portion of a larger production classified event as assigned.

This position will monitor progress and performance against the developed event plan, identifying, resolving, escalating operational problems, and minimizing delays. The Associate Production Manager will ensure successful execution of events by following Technical and Production Standards and supporting the implementation of processes and SOP’s that drive consistency in event production.

This position will partner with the Production Manager, Senior Production Manager and or Producers and will communicate onsite event execution plans with all parties involved. The Associate Production Manager will report to the Associate Director, Project Management.

Key Job Responsibilities

Event Production Management

Assist in creating and deploying a detailed work plan for a portion of an event or a small project which identifies and sequences the activities needed to successfully complete the project.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the Operations and Production Management team.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed.
Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.

Event Execution

Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem solving during the technical set up, operation, and dismantle of basic to advanced large-scale audio-visual systems.
Assist with scheduling equipment deliveries and pickups for the assigned event.
Troubleshoot and problem solve audio-visual equipment.
Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on event session throughout the day.

Financial Management

Monitor cost control measures and report challenges to Production Management team.
Assist Production Management team with securing local internal resources to minimize external spend.
Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft and misappropriation.

Administrative & Training

Complete Encore post-event process, to include the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to appropriate provider as assigned.
Assist in the training and development of technicians to improve customer experience.
Achieve Technical Level 3 Certification per Encore Technical Skill Set Matrix within 180 days.
CAD or Vectorworks skill would be of great benefit in this role

Job Requirements

BA/BS Degree or equivalent experience
2+ years of knowledge of audio-visual or related technical skill set
1+ years on-site crew experience
Venue audio-visual and strong technical background preferred
Strong Client relationship skills
Strong written and oral communication skills
Works well under pressure
Ability to manage complex job functions within a fast-paced environment
Problem solving and troubleshooting skills
MS Office experience required
Ability to travel up to 50% may be required

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Salary Pay Range: $65,000 - $80,000

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Event Venue

Work is performed in a hotel/event venue environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple locations. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area.

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More about this job

Responsibilities

The Associate Production Manager manages the technical and logistical elements of event productions while ensuring adherence to company standards and SOPs. They are responsible for supervising technical setups, troubleshooting audio-visual equipment, and maintaining strong client relationships to ensure successful event execution.

Requirements

Candidates must possess a bachelor's degree or equivalent experience, along with at least two years of audio-visual technical knowledge and one year of on-site crew experience. Strong problem-solving skills, proficiency in MS Office, and the ability to travel up to 50% are required for this role.

Skills

Production management
Audio-visual systems
Technical troubleshooting
Event planning
Customer service
Project management
Risk management
Equipment logistics
Budgeting
Team leadership
Communication
Problem solving
MS Office
CAD
Vectorworks

Visa sponsorship

Not detected in the job text

Keywords

Production Management
Audio-visual
Event Production
Logistics
Technical Standards
SOP
Risk Management
Customer Service
Troubleshooting
Equipment Setup
Cost Control
Reporting
CAD
Vectorworks
MS Office
Hospitality
Project Management
Event Venue

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