Jobs in Canada

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Added 1 hour ago
F
Business Development Representative
Fiscal.ai
Remote, Canada
- $60,000 to $80,000 CAD / year
- Full-time
- Remote
Location: Toronto, Canada (3+ days per week in office)
Added 1 hour ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead the development of executive-level content and strategic narratives for Top-to-Top (T2T) customer meetings, supporting senior leadership and strategic account engagement.
Added 1 hour ago
FA
Business Development Representative
Fiscal AI
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
Location: Toronto, Canada (3+ days per week in office)
Added 3 hours ago
M
RQ00838 - Solution Architect - CRM - Senior
Maarut
Toronto, ON
- Contract
Lead the CIMS CRM and SharePoint upgrade from a
Added 6 hours ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 6 hours ago
MA
Institutional Investments Sales Leader
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 7 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead the development of executive-level content and strategic narratives for Top-to-Top (T2T) customer meetings, supporting senior leadership and strategic account engagement.
Added 7 hours ago
MA
Senior Relationship Manager - Group Benefits
Marsh Agency
Mississauga, ON
- Full-time
We are seeking a talented individual to join our Retiree Benefits team at Victor in the position of Senior Relationship Manager. This hybrid role will be based in Mississauga Ontario with a…
Added 7 hours ago
EF
Senior Client Service and Planning Associate
Entrust Financial Services
Winnipeg, MB
- Full-time
Following the expansion and full renovation of our south St. Vital office, we are seeking an experienced professional to work directly with our CEO and Senior Advisor.
Added 8 hours ago
AH
AI Product Engineer Internship - Co-op / Work Placement (Montreal based)
Angel Host
Montreal, QC
- Full-time
…operations (Zapier, HubSpot and reporting workflows) plus our CRM and Client Hub (owner dashboard), both built in…
Added 9 hours ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 9 hours ago
MA
Senior Client Advisor - Personal Lines (m/f/x)
Marsh Agency
Toronto, ON
- Full-time
We are seeking a talented individual to join our Account Management team at Marsh as Senior Client Advisor - Personal Lines.
Added 10 hours ago
FI
Director, Pre-Construction Sales
Fero International Inc.
Stoney Creek, NB
- Contract
Maintain accurate CRM records and evidence-based forecasts, and report pipeline quality, order intake, margin, slippage and material risks to the Vice President and executive team.
Added 11 hours ago
MC
Account Executive - IT Solutions
MSP Corp
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Maintain accurate pipeline, opportunity, activity, and forecast data within CRM and other sales tools
Added 11 hours ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Contract
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 11 hours ago
PL
Account Executive
Progress Luv2Pak
Toronto, ON
- Full-time
We are looking for an Account Executive to grow with us. You will manage existing accounts alongside our Senior Account Executives and build your own territory from the ground up.
Added 12 hours ago
Senior Associate, Business Development (Finance/Accounting Staffing Agency)
Vaco by Highspring
Toronto, ON
Senior Associate, Business Development, Talent Solutions
Added 12 hours ago
Executive Finance and Accounting Recruiter (Full Desk)
Vaco by Highspring
Montreal, QC
Develop and grow relationships with accounting and finance leaders, including CFOs, Controllers, CAOs, and other senior decision-makers.
Added 12 hours ago
WB
Sr. Content Specialist
Whistler Blackcomb
Whistler, BC
- Full-time
The Senior Specialist of Content at Whistler Blackcomb is a vital member of the mountain communications team, assisting with the management and strategy of resort social media channels and…
Added 12 hours ago
AC
CRM & CDP Solution Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 12 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Experience with marketing automation, CRM, analytics, or project management tools is an asset.
Added 12 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
Experience with marketing automation, CRM, analytics, or project management tools is an asset.
Added 12 hours ago
Associate Director, Business Development (IT Agency Staffing & Recruitment)
Vaco by Highspring
Vancouver, BC
Develop and grow relationships with technology leaders, including CIOs, CTOs, and other senior decision-makers.
Added 12 hours ago
HI
Director of Student Leadership & Empowerment at Hillel Ontario
Hillel International
Toronto, ON
- Full-time
Reports to: Senior Director of Advocacy and Public Affairs
Added 13 hours ago
DT
Dynamics CRM Developer - Senior
Dimensional Tech Inc
Toronto, ON
- Contract
Demonstrated proficiency in CRM platform development and configuration, preferably Microsoft Dynamics 365 Customer Engagement (CRM), including entities, forms, views, dashboards, workflows,…

Encore Canada

Director, Event Technology I, Chelsea Hotel Toronto

Toronto, ON, Canada

Salary Pay Range: $65,000 - $75,000 · Full-time

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Job details

Pay: Salary Pay Range: $65,000 - $75,000
Job type: Full-time
Apply by: Dec 6, 2026
Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Overview

The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will report to the Area Director, Venues or RVP, Venues.

Key Job Responsibilities

Financial Management and Reporting

Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures.
Achieve ENCORE’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
Participate in business review presentations as needed, in collaboration with regional management.
Review and manage location P & L and develops action plans to address deficiencies/grow the business
Confirms venue partners process all payments to ENCORE in a timely basis.

Operations Management

Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed.
Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
Anticipate equipment challenges and changes in a timely and professional manner.
Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
See the Big Picture by efficiently sharing labor and equipment within the local market.
Attend all operational venue meetings such as daily stand up meetings with venue operations staff.

Sales Management

Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
Prepare and deliver compelling presentations that convey the value of PSAV and effectively solve customer challenges.
Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
Collaborate with vendors and other departments/divisions of the company to capture and service events.
Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.

Customer Service

Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various ENCORE supporting functions and departments.
Position will have oversight to personnel to assist with event execution.
Exceed the expectations and needs of internal and external customers.
Meet with guests on site to confirm that their needs are met and the equipment setup is accurate and working properly.
Monitor small to medium size events and check in on customers throughout the day.
Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image.

Technical Ability

Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
Effectively utilizes applicable company computer systems.
Act as on-site technical expert as needed for events.
Assist on the floor with operations as needed.

People Development

Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
Manage the human resources activities including selection, performance management, and learning.
Provide focused and continued coaching to develop the skills of team members.
Train employees on ENCORE standards for service and equipment, and verifies they are properly trained on company computer systems.
Recommend team members for training opportunities, as needed.

Job Qualifications

High School Diploma is required. Bachelor’s degree is preferred.
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred.
Sales experience is a plus.
Working knowledge of audio visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.
A valid driver’s license is required for team members who may operate Company vehicles.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership
Do The Right Thing
Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Salary Pay Range: $65,000 - $75,000

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the location’s event technology operations, financial performance, sales activity, and customer service while ensuring events are delivered safely, on time, and to venue and company standards. Manage and develop the team, maintain venue and customer relationships, and use financial and operational reporting to improve profitability and service quality.

Requirements

A high school diploma is required, and a bachelor’s degree is preferred; candidates need at least three years of audio-visual experience and one year of supervisory experience. The role also calls for live-event AV knowledge, computer proficiency, leadership and customer-service abilities, and a valid driver’s license if operating company vehicles.

Skills

Audio-Visual Technology
Event Operations
Financial Management
Revenue Maximization
Budgeting and Cost Control
Sales Strategy
Customer Service
Team Leadership
Staff Development
Inventory Control
Forecasting
Profit and Loss Management
Troubleshooting
Microsoft Office
Event Planning

Visa sponsorship

Not detected in the job text

Keywords

Audio-Visual Equipment
Live Show Environment
Event Technology
Event Operations
Revenue Maximization
Profitability
Cost Control
Labor Management
Equipment Sub-Rentals
Financial Reporting
Sales Forecasting
Profit and Loss
Invoicing
Inventory Control
Sales Strategy
Upselling
Cross-Selling
Quotes and Proposals
Microsoft Office
Technical Troubleshooting
Equipment Setup
Event Planning
Venue Operations
Team Development
Customer Service
Hospitality
Safety and Quality Assurance

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Jobs in Canada