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Added 1 hour ago
IT Support Technician
R W Tomlinson
Ottawa, ON
R.W. Tomlinson Limited is looking to hire an IT Support Technician to join our Service Desk and End User Computing team. Reporting to the Service Desk Lead, you will be a key point of…
Added 2 hours ago
O
Automation, Controls & Electronics Technologist /Engineer
Orica
Calgary, AB
- $94,650 to $132,510 CAD / year
Provide technical support to production, maintenance, engineering, projects, and operational teams.
Added 2 hours ago
BG
Technical Field Service Technician
BEUMER Group
Edmonton, AB
- Full-time
Customer-facing Field Service Technician is responsible for commissioning, troubleshooting, and lifecycle support of electro-mechanical and automated control systems within the mining,…
Added 6 hours ago
Technicien de Centre de Données / Data Center Technician, Data Center Operations, Data Center Operations
Amazon
Varennes, QC
Amazon Web Services (AWS) is growing rapidly and is looking for a Data Center Technician to join its expanding Infrastructure Operations team.
Added 9 hours ago
GF
Service Technician - Facility - Burnaby BC
GoodLife Fitness
Vancouver, BC
- Full-time
The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the…
Added 1 day ago
VA
Veterinary Technician Emergency, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 1 day ago
VA
Veterinary Technologist, Frontier Animal Hospital
VCA Animal Hospitals
Saskatoon, SK
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 days ago
EC
Event Audio Visual Technician - GTA - Part-time
Encore Canada
Toronto, ON
- Part-time
A Event Audio Visual Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer…
Added 2 days ago
VA
Veterinary Assistant, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 2 days ago
TH
technicien, Gros équipement
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As a Heavy Equipment Technician (HET), you will serve as the dedicated technical subject matter expert for all rental Large Equipment (LE) maintenance, inspections, and repairs across your…
Added 2 days ago
TH
Certified Heavy Equipment Mechanic: Located in VANCOUVER
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As a Heavy Equipment Technician (HET), you will serve as the dedicated technical subject matter expert for all rental Large Equipment (LE) maintenance, inspections, and repairs across your…
Added 2 days ago
Onsite AV Service Technician
Diversified
Toronto, ON
The ADOPT Onsite AV Service Technician reports to and works within an assigned client site location daily, providing support for technical system needs. The most important requirement for…
Added 2 days ago
AP
Field Technician
Astro Pak
Hamilton, ON
- Full-time
As an Associate Field Technician at Purepass, an Astro Pak company, you’ll receive hands-on training while travelling to customer sites to perform specialized chemical cleaning and…
Added 2 days ago
TH
Tool Rental Technician: Full Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Full-time
The Lead Rental Technician (LRT) serves as the subject matter experts in large equipment (LE) operation and repair. The LRTs are responsible for: ensuring LE rental readiness, providing LE…
Added 2 days ago
Field Technician
ASTRO PAK
Hamilton, ON
As an Associate Field Technician at Purepass, an Astro Pak company, you’ll receive hands-on training while travelling to customer sites to perform specialized chemical cleaning and…
Added 3 days ago
A
Wire Harness/ Bench Build Technician
Actalent
Markham, ON
- $30 to $35 CAD / hour
- Contract
This position requires on-site work full-time in a dynamic and technically diverse environment. The work involves troubleshooting and maintaining production and stamping equipment, VFDs,…
Added 3 days ago
PS
Computer Technician (1.0 FTE)
Parkland School Division
Stony Plain, AB
- Full-time
Provide technical on-site support and services at designated Division locations.
Added 3 days ago
EC
Event Audio Visual Technician, Downtown Toronto Full Time
Encore Canada
Toronto, ON
- Full-time
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position…
Added 3 days ago
Technical Project Manager – Building Automation Systems (BAS) - Calgary, AB
Siemens
Calgary, AB
…managing schedules and budgets from a desk, you will be on-site, leading a technical team, supporting clients with energy-saving initiatives, and ensuring that our DDC systems are…
Added 3 days ago
VA
Veterinary Technologist, North Shore Animal Hospital
VCA Animal Hospitals
North Vancouver, BC
- Internship
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 3 days ago
EG
Event Audio Visual Technician, Downtown Toronto Full Time
Encore Global
Toronto, ON
- Full-time
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position…
Added 3 days ago
KM
Field Service Technician/Technicien de service (Winnipeg)
Konica Minolta Business Solutions, U.S.A., Inc.
Winnipeg, MB
- Full-time
Effectuer un service sur site des produits multifonctions.
Added 3 days ago
JC
Senior HVAC Controls Technician
Johnson Controls
Calgary, AB
- Full-time
Technical diploma, associate degree, or equivalent experience in HVAC, Building Automation, Electronics, Mechanical Systems, or a related field.
Added 3 days ago
VA
Registered Veterinary Technologist, Royal Oak Animal Hospital (Part-time)
VCA Animal Hospitals
Calgary, AB
- Part-time
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 4 days ago
KM
Field Service Technician/Technicien de service (Winnipeg)
Konica Minolta Business Solutions Canada
Winnipeg, MB
- Full-time
Effectuer un service sur site des produits multifonctions.

Encore Canada

Event Audio Visual Technician, Downtown Toronto Full Time

Toronto, ON, Canada

Hourly Pay Range: $19.00 - $23.00 · Full-time

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Job details

Pay: Hourly Pay Range: $19.00 - $23.00
Job type: Full-time
Apply by: Nov 1, 2026
Education: High school diploma
Posting language: English
Posted: Oct 2, 2026

Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Load, unload, or store gear and equipment, as needed.
Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Hourly Pay Range: $19.00 - $23.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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More about this job

Responsibilities

Set up, operate, monitor, and break down basic audiovisual equipment for events, ensuring equipment works properly and customer needs are met. Troubleshoot technical issues, follow safety and company procedures, coordinate with clients and vendors, and support equipment handling, order entry, invoicing, and revenue growth.

Requirements

A high school diploma is required, and an associate degree is preferred; the role also requires achieving Technical Level 3 Certification within 180 days. One year of customer service or hospitality experience and one year of audiovisual experience or equivalent educational experience are preferred; a valid driver's license is required for team members who may operate company vehicles, and the role requires lifting up to 50 pounds.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Customer Service
Hospitality
Event Monitoring
Client Communication
Equipment Handling
Safety Compliance
Systems Entry
Order Entry
Invoice Finalization
Upselling
Problem Solving
Teamwork
Technical Certification

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Equipment
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Customer Service
Hospitality
Event Monitoring
Client Communication
Venue Safety
Supplier Protocols
Encore Technical Skillset Matrix
Navigator
Equipment Sheets
Order Entry
Invoice Finalization
Upselling
Equipment Loading
Equipment Labeling
Equipment Scanning
Hotel
Convention Center
Warehouse
Lifts and Ladders

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