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Added 8 mins ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA010)
Potenco
Canada
- Full-time
Minimum of five years of customer service experience, including interaction with internal or external stakeholders.
Added 8 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 mins ago
BA
Project Manager
Branch Audiovisual
Toronto, ON
- Full-time
…their needs and manage their expectations. Provide exceptional customer service, address concerns promptly, and ensure client satisfaction throughout the project…
Added 8 mins ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 10 mins ago
OR
Wireless Sales Associate - 3156 Waterloo St. Jacobs
OSL Retail Services Inc
Waterloo, ON
- Other
Added 10 mins ago
HB
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Assistant Manager - HUGO Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Assistant Manager - BOSS Store, Royal Mount
HUGO BOSS Canada, Inc.
Mont-Royal, QC · Mount Royal, CA-QC
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 10 mins ago
HB
Assistant Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 10 mins ago
HB
Store Manager - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Assistant Store Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Frequent travel encompassing Store visits, audits of policies and standards, managing the maintenance of Store facilities and supervision of customer service standards.
Added 10 mins ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
- Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 10 mins ago
HB
Assistant Manager - BOSS Store, Laval
HUGO BOSS Canada, Inc.
Laval, QC
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 10 mins ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Strong customer service and communication skills
Added 10 mins ago
HB
Assistant Manager - BOSS Store, Rideau
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 54 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 54 mins ago
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Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
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- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 54 mins ago
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Registered Nurse - Emergency Department (Job Share)
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 54 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 54 mins ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 54 mins ago
BC
Registered Practical Nurse - B5
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 54 mins ago
D
Assistant Team Leader
Dollarama
Timmins, ON
- $18.1 to $18.6 CAD / hour
- Part-time
…overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store…
Added 54 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Encore Canada

Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge

Jasper, AB, Canada

Part-time

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Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 7, 2026
Education: High school diploma
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Load, unload, or store gear and equipment, as needed.
Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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More about this job

Responsibilities

Set up, operate, monitor, and dismantle basic audiovisual systems for hotel events while ensuring equipment works properly and guests’ needs are met. Troubleshoot equipment issues, follow venue safety and company procedures, coordinate with staff and vendors, and support equipment handling and event invoicing.

Requirements

A high school diploma is required, and an associate degree is preferred; the role also requires achieving Technical Level 3 Certification within 180 days. Preferred qualifications include one year of customer service or hospitality experience and one year of audiovisual experience or equivalent education; a valid driver’s license is required for team members who may operate company vehicles, and the role requires lifting up to 50 pounds.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Customer Service
Hospitality
Client Communication
Event Monitoring
Problem Solving
Safety Compliance
Equipment Inventory
Invoice Finalization
Upselling
Teamwork
Equipment Loading and Unloading

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Encore Technical Skillset Matrix
Navigator
Equipment Sheets
Troubleshooting
Customer Service
Hospitality
Event Monitoring
Client Communication
Upselling
Invoice Finalization
Equipment Loading
Equipment Unloading
Equipment Labeling
Equipment Scanning
Venue Safety Requirements
Supplier Protocols
Lifts and Ladders
Convention Center

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