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Added 11 hours ago
Q
Regional Marketing Manager – North America
QIMA
Montreal, QC
- Full-time
Reporting to the Sr. marketing manager, you will work closely with commercial, technical, and global marketing teams to deliver practical, high-impact marketing programs that generate…
Added 13 hours ago
O
Gestionnaire des perspectives d’affaires (Mandat de 12 mois) | Business Insights Manager – 12 months mandate
Organon
Kirkland, QC
- Full-time
Le gestionnaire des perspectives d’affaires (Business Insights Manager - BIM) agit à titre de partenaire stratégique clé de l’entreprise et de principal point de contact pour la génération…
Added 14 hours ago
UO
Laboratory Operations Lead
University of Alberta
Edmonton, AB
- Full-time
…departments. Reporting directly to the Academic Department Manager, this position serves as the operational backbone for departmental research, academic instruction, and scientific…
Added 14 hours ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 14 hours ago
O
Sr. Manager, Corporate Communications
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 15 hours ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.
Added 17 hours ago
O
Gestionnaire de Territoire, Dermatologie, Région Québec-Est | Territory Manager - Dermatology, Eastern Quebec Region
Organon
Kirkland, QC
- Full-time
Reporting to the National Sales Manager, the Territory Manager - Dermatology is responsible for achieving annual sales and business objectives within his/her geography. These objectives are…
Added 17 hours ago
CG
Graphic Designer
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
…institutional, and corporate clients. With a collaborative culture and global perspective, we bring together deep industry expertise, innovative ideas, and a client-first approach to help…
Added 17 hours ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…League Corporate Partners in Canada. Working closely with the Manager, Partnership Marketing, this role is responsible for delivering contracted partner rights, executing integrated…
Added 18 hours ago
TP
Specialist, Ground Transportation
Toronto Pearson International Airport
Toronto, ON
- Full-time
…with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners,…
Added 19 hours ago
ZC
Office Experience - Reception (Kitchener)
Zurich Canada
Waterloo, ON
- Full-time
Reporting to the AVP, Office Experience Manager, you’ll support reception, switchboard, office services, meetings and events, mail, and day-to-day workplace operations.
Added 19 hours ago
B
Marketing Coordinator - BMO Rewards Team (Co-op/Internship) Winter 2027
BMO
Toronto, ON · BMOPLACE
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 20 hours ago
M(
Field Marketing Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
…pipeline, not just brand awareness. You'll report to our Senior Manager of Demand Generation and Field Marketing, and be one of the people on the ground making sure our presence at these…
Added 20 hours ago
M
Senior Manager, Marketing, Canada & LATAM
Magnite
Toronto, ON · Canada - Toronto
- Full-time
As Marketing Manager, Canada & LATAM, you will be a key marketing partner to Magnite’s growing commercial teams across Canada and Latin America. Reporting to the VP, International…
Added 20 hours ago
T
Full-Stack Architect
TD
Toronto, ON
- Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager.
Added 20 hours ago
M
Business Development Associate
Manulife
Montreal, QC
- Full-time
…alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…
Added 21 hours ago
RH
Executive Assistant (with Office Operations)
Robert Half
Calgary, AB
- Full-time
We are seeking a highly experienced and discreet Executive Assistant (5+ years) to support a senior executive at a global professional services firm. This role is primarily executive…
Added 21 hours ago
Undergraduate Assistant
University of Toronto
Toronto, ON
…opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride…
Added 22 hours ago
GT
Specialist, Ground Transportation
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners,…
Added 22 hours ago
M
Banquet Coordinator
Marriott
Montreal, QC
- Full-time
…that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action…
Added 1 day ago
A
Skywise - Business Applications & Development Tools Manager
Airbus
Waterloo, ON
- Full-time
The Business Applications & Development Tools Manager is responsible for leading the strategy, implementation, operations, and tooling for both Business Applications (spanning HR, Finance,…
Added 1 day ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
Banff, AB
- Full-time
…reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in…
Added 1 day ago
CI
Operations Manager
CavernUs Inc.
Calgary, AB
- Full-time
…hospitality, and a welcoming environment. The space is inspired by global wine and spirits cellars, offering an elegant lounge, meeting areas, and exclusive tasting events. Members connect…
Added 1 day ago
CC
Manager, Premium Services (Rogers Place)
Compass Canada
Edmonton, AB
- Full-time
Job Summary: The Manager, Premium Services oversees the day-to-day food and beverage operations of a designated areas, including in-seat services, premium club locations and a buffet…
Added 1 day ago
B
Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
…technologies, and energy-efficient methods that align with global environmental…

Encore Canada

Event Audio Visual Technician- Part Time- Fairmont Jasper Park Lodge

Jasper, AB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 7, 2026
Education: High school diploma
Posting language: English
Posted: Oct 8, 2026

Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Load, unload, or store gear and equipment, as needed.
Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Set up, operate, monitor, and dismantle basic audiovisual systems for hotel events while ensuring equipment works properly and guests’ needs are met. Troubleshoot equipment issues, follow venue safety and company procedures, coordinate with staff and vendors, and support equipment handling and event invoicing.

Requirements

A high school diploma is required, and an associate degree is preferred; the role also requires achieving Technical Level 3 Certification within 180 days. Preferred qualifications include one year of customer service or hospitality experience and one year of audiovisual experience or equivalent education; a valid driver’s license is required for team members who may operate company vehicles, and the role requires lifting up to 50 pounds.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Customer Service
Hospitality
Client Communication
Event Monitoring
Problem Solving
Safety Compliance
Equipment Inventory
Invoice Finalization
Upselling
Teamwork
Equipment Loading and Unloading

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Encore Technical Skillset Matrix
Navigator
Equipment Sheets
Troubleshooting
Customer Service
Hospitality
Event Monitoring
Client Communication
Upselling
Invoice Finalization
Equipment Loading
Equipment Unloading
Equipment Labeling
Equipment Scanning
Venue Safety Requirements
Supplier Protocols
Lifts and Ladders
Convention Center

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