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Added 6 mins ago
Patient Flow Supervisor
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Promote a culture of excellent customer service and patient experience across all interactions
Added 6 mins ago
Care Coordinator
Lifemark Health Group
Chestermere, AB
Part-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 6 mins ago
Care Coordinator
Lifemark Health Group
Halifax, NS · Liverpool, NS
Temporary
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 6 mins ago
Care Coordinator
Lifemark Health Group
Tecumseh, ON
$17.6 to $22.31 CAD / hour
Part-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 6 mins ago
Case Coordinator - Vocational Services
Lifemark Health Group
Calgary, AB
Full-time
…as well as invoicing. Must have excellent communication and customer service…
Added 6 mins ago
Medical Office Administrator
Lifemark Health Group
AB
Full-time
Deliver a professional front-desk experience by managing calls, greeting patients, and addressing inquiries
Added 6 mins ago
Senior Manager, Total Rewards and HR Systems
Lifemark Health Group
Toronto, ON
$110,000 to $130,000 CAD / year
Full-time
The Senior Manager, Total Rewards and HR Systems plays a critical leadership role in creating and implementing competitive employee experience strategies for Lifemark Health Group.…
Added 6 mins ago
Care Coordinator | Lifemark CORE Physiotherapy & Rehabilitation
Lifemark Health Group
Lower Sackville, NS
Full-time
…standards of work and quality? If so, look no further! Be our Customer Service Representative at Lifemark CORE Physiotherapy & Rehabilitation Centre, a proud member of the Lifemark Health…
Added 6 mins ago
CCR-Care Coordinator
Lifemark Health Group
Victoria, BC
$19 to $21 CAD / hour
Part-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 6 mins ago
Receptionist - Physiotherapy Clinic
Lifemark Health Group
West Vancouver, BC
$19 to $21 CAD / hour
Full-time
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 21 mins ago
(CAN) Customer Service Manager
Walmart Canada
Gander, NL
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 21 mins ago
(CAN) Asset Protection Associate
Walmart Canada
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Full-time
…helps protect people, merchandise, and the overall shopping…
Added 21 mins ago
Health and Beauty Team Associate
Walmart Canada
Olds, AB
Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 21 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
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Added 21 mins ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Timmins, ON
Full-time
…timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer…
Added 21 mins ago
Bar staff
J D Wetherspoon
North Stormont, ON
Full-time
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Added 21 mins ago
(CAN) Associé à la protection des biens
Walmart Canada
Levis, QC
Full-time
…helps protect people, merchandise, and the overall shopping…
Added 21 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
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…helps protect people, merchandise, and the overall shopping…
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
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Added 21 mins ago
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
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…helps protect people, merchandise, and the overall shopping…
Added 21 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Brampton, ON
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…team player. They are a key member in the delivery of superior customer…
Added 21 mins ago
Territory Manager
Solenis
ON
Full-time
The Territory Manager will be responsible for driving sales growth, building strong customer relationships, and delivering hygiene and cleaning solutions across assigned accounts in the…
Added 21 mins ago
Territory Manager - King City, Richmond Hill, Bradford, Newmarket
Solenis
ON
Full-time
The Territory Manager will be responsible for driving sales growth, building strong customer relationships, and delivering hygiene and cleaning solutions across assigned accounts in the…
Added 36 mins ago
Operations Manager
JYSK Canada
Richmond, BC
$46,000 to $53,000 CAD / year
Full-time
As the Operations Manager you will be responsible for protecting JYSK’s assets and minimizing losses though effective execution of loss prevention policies and procedures in store. You will…
Added 1 hour ago
Boutique Manager | Royalmount
Parfums Christian Dior
Montreal, QC
Full-time
Afficher un exemple exceptionnel de l'expérience client Dior. Vendre les produits Dior en répondant aux besoins de nos clients et en offrant des expériences mémorables grâce à un service de…

Encore Canada

Event Audio Visual Technician- Part Time- Kelowna, BC

Kelowna, BC, Canada

Pay: Hourly Pay Range: $20.00 - $24.50
Job type: Part-time
Apply by: Oct 24, 2026
Education: High school diploma
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel or client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Follow all venue safety requirements and supplier protocols.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Works with clients to finalize invoices.
Completes order entries in Navigator, as needed.
Load, unload, or store gear and equipment, as needed.
Preparing, labeling, and scanning equipment, as needed.

Job Qualifications

High School Diploma required. Associate degree is preferred
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Hourly Pay Range: $20.00 - $24.50

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Set up, operate, monitor, and break down basic audiovisual systems for events while ensuring equipment works properly and customers' needs are met. Troubleshoot technical issues, follow venue safety and company procedures, coordinate equipment and paperwork, and support revenue through upselling and invoice completion.

Requirements

A high school diploma is required, and an associate degree is preferred; the role also requires achieving Technical Level 3 Certification within 180 days. One year of customer service or hospitality experience and one year of audiovisual experience or equivalent educational experience are preferred; a valid driver's license is required for team members who may operate company vehicles, and the role requires lifting up to 50 pounds.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Customer Service
Hospitality
Client Communication
Event Monitoring
Equipment Setup and Breakdown
Safety Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization
Equipment Handling
Problem Solving
Technical Support

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Customer Service
Hospitality
Client Communication
Event Monitoring
Technical Skillset Matrix
Navigator
Equipment Sheets
Safety Protocols
Upselling
Invoice Finalization
Equipment Loading and Unloading
Equipment Labeling
Equipment Scanning
Hotel
Convention Center
Electrical Components
Lifts and Ladders

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