Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 8 mins ago
TS
Front Line Supervisor Night Shift (Contract)
The Salvation Army in Canada
Toronto, ON
- Full-time
The position of Front-Line Supervisor is an entry-level management position which assists the Assistant Director in managing front-line day-to-day operations of the THHS – Winter Respite.
Added 8 mins ago
A
Senior Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Construction Estimating Director, The Senior Cost Analyst is responsible for executing cost estimating and analysis activities for large-scale new project bids and…
Added 8 mins ago
A
Senior Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Construction Estimating Director, The Senior Cost Analyst is responsible for executing cost estimating and analysis activities for large-scale new project bids and…
Added 8 mins ago
CG
Catering Manager Full Time
Compass Group Canada
Ottawa, ON
- $26.75 CAD / hour
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 8 mins ago
VB
Financial Planning and Analysis Manager
Vaco by Highspring
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Our client is a buy-sell distributor in the food and consumer packaged goods industry. They are looking for a Manager, Client Services who will be responsible for ensuring day‑to‑day…
Added 8 mins ago
TI / IT - Directeur(trice), Applications d’entreprise / Director of Enterprise Applications
Jam
QC · Baie D'urfe, QC
Nos services partagés, qui englobent la logistique et les opérations, les ressources humaines, les ventes et le marketing ainsi que les finances, collaborent afin d’offrir à nos clients et…
Added 8 mins ago
C
Relationship Manager, Business Banking - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 8 mins ago
IC
Associate Director, SEO (Mat leave Contract)
INNOCEAN Canada
Toronto, ON
- Contract
We are seeking an experienced and strategic associate SEO director to join our Digital Media team at Innocean on a 18 month full-time contract, covering a maternity leave. This role owns…
Added 8 mins ago
RI
Associate Portfolio Manager, Asset Allocation
RBC Insurance
Toronto, ON
- Full-time
Reporting to the Director, Senior Portfolio Manager - Asset Allocation, this role works closely with ALM, Actuarial, Finance, Risk, Product, and Pricing to translate liability needs,…
Added 8 mins ago
TM
Senior Director - Taxation and Treasury
The Mason Group - Strategic Search Partners
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
Are you looking to join a growing company in the services space? Are you a qualified CPA with impeccable Corporate Tax, Treasury and analytical skills? Do you enjoy a fast paced, exciting…
Added 38 mins ago
AC
Sales Director, Energy & Infrastructure sectors
ALTEN Canada
Toronto, ON · North York, ON
- Full-time
Experience leading technical consultants or multidisciplinary teams in a client-services environment.
Added 38 mins ago
LH
Massage Therapist
Lifemark Health Group
Saskatoon, SK
- Full-time
Lifemark 8th Street, located at 3907 8th Street E, Saskatoon, Saskatchewan. Our clinic offers a wide array of therapy services including physiotherapy, exercise therapy/kinesiology,…
Added 52 mins ago
OM
Office Administrator
Olaya Management & Accounting Inc.
Toronto, ON · North York, ON
- Full-time
Send and track invoices using QuickBooks Online, follow up on outstanding payments, and flag to the director any clients who begin showing a pattern of non-payment. Process payments and…
Added 52 mins ago
T
Client Partner
TechBlocks
Vaughan, ON
- Full-time
Minimum 10+ years in a senior Client Partner, Account Director, Client Success, or Enterprise Account Management role with direct commercial accountability.
Added 52 mins ago
CI
Director, Product Strategy & Growth-- KUMDC6173915
Compunnel Inc.
Toronto, ON
- Contract
The Director, Product Strategy & Growth is accountable for the strategic direction, growth, profitability, and lifecycle management of an assigned product portfolio. The role translates…
Added 52 mins ago
B
Vice President, Commercial FX Sales / Vice-président -Ventes de produits de change commerciaux
BMO
Toronto, ON · Montreal, QC · HO
- Full-time
Reporting directly to the Director & Head, Canadian Commercial FX Sales, this position is a client facing role, responsible for quoting, executing and designing/presenting foreign exchange…
Added 1 hour ago
PS
Client Service Manager
Paladin Security Group Ltd
Prince George, BC
- $80,000 to $90,000 CAD / year
- Full-time
Must have working knowledge of appropriate legislation and provincial/national standards on building codes, security, and protection of privacy.
Added 1 hour ago
HN
Personal Support Worker (PSW) - Willson House - Fort Erie
Hospice Niagara
Canada
- Full-time
Monitor and report any difficulties in chewing and swallowing to the Director of Care/supervisor and follow all instructions as per the Care Plan
Added 1 hour ago
NS
Director – Data, Analytics & AI (BFSI)
N2P Systems
Toronto, ON
- Full-time
…AI transformation initiatives within the Banking, Financial Services, and Insurance (BFSI)…
Added 1 hour ago
GT
Info Security Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Onsite Flexibility: Hybrid - 2 days per week in office, 3 days work from home (Anchor day: Tuesday; second day is flexible)
Added 1 hour ago
HG
Customer Service Director | Directeur(trice), Service à la clientèle
Hagen Group
Baie-D'Urfé, QC
- Full-time
Hybrid work model (2 days in office)
Added 1 hour ago
Director, Retail Sales
Your Neighbourhood Credit Union
Sault Ste. Marie, ON · Kitchener, ON
YNCU was created by working people and small business owners who pooled their money to make affordable financial services available to one another. They weren’t just customers - they were…
Added 1 hour ago
Manager, Kamatsiarniq
Tungasuvvingat Inuit
Ottawa, ON
This position is responsible for the planning, management and implementation of client-facing activities and services designed to support Inuit children, youth and parents across Ontario…
Added 1 hour ago
ASSOCIATE DIRECTOR, MARKETING - TORONTO
Canadian Hearing Services
Toronto, ON
Reporting to the Vice-President, Digital and Brand Marketing, the Associate Director, Marketing will be accountable for the development, execution and measurement of all marketing campaigns…
Added 1 hour ago
HG
Customer Service Director || Directeur(trice), Service à la clientèle
Hagen Group
Baie-D'Urfé, QC
- Full-time
Hybrid work model (2 days in office)

Encore Canada

Event AV Operations Manager- Fairmont Banff Springs

Banff, AB, Canada

Hourly Pay Range: $37.50- $38.50 · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Hourly Pay Range: $37.50- $38.50
Job type: Full-time
Apply by: Nov 27, 2026
Education: High school diploma
Working hours: 40 hours per week
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Overview

Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in revenue.

Key Job Responsibilities

Operations Management

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
Provides direct supervision of team members including scheduling and time keeping.
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
Ensures that daily equipment sheets are updated and properly completed.
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Attends BEO, Pre-Cons, and pre-production meetings as needed.
Delegates tasks as appropriate.

Customer Service

Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
Supervises and mentors’ operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring ENCORE properties and all vendors. Mentors Technicians to also provide this superior level of customer service.
Meets with guests onsite to ensure that their needs are met, and the equipment setup is working properly.
Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.

People Development & Training

Promotes and reinforces a positive working environment centered on Encore core values.
Hire, develop, lead and motivate a talented team of technicians and operational support staff.
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Manage human resource related issues including performance management, salary administration and training and development.
Effectively utilizes applicable company computer systems and software programs and ensure team members are properly trained.
Registers and recommends team members for additional training opportunities as needed.

Job Requirements

High School Diploma is required. Bachelor’s degree is preferred.
4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience OR completion of Encore’s Accelerations Development Operations Program (ADOP).
Experience leading workflow and team members.
Working knowledge of audio-visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Hourly Pay Range: $37.50- $38.50

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Benefits

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial Benefits

Group insurance benefits
Life insurance
Night shift premium
Registered Retirement Savings Plan (RRSP)

Long Term Benefits

Long-term care insurance
Maternity and parental benefits

Other Benefits

- Deferred Profit-Sharing Plan (DPSP)
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Transportation provided by employer
- Parking available
- Travel insurance
- Wellness program
- Maternitty, Paternity benefits

Work Environment (40 hours per week)

Work schedules may vary and include day, evening, and weekend shifts. Overtime applies to hours worked beyond 40 hours per week.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Location : 2385 Fairmont Banff Spring Alberta

Language of work : English

If you have any questions regarding this position, please feel free to contact me at: Fati.Ahanguir@Encoreglobal.com

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage daily event AV floor operations, technician workflow, scheduling, equipment inventory, billing review, and service delivery. Lead and develop the operations team while ensuring client satisfaction, cost efficiency, safety, and revenue growth through on-site service and upselling.

Requirements

A high school diploma is required, and a bachelor’s degree is preferred. Candidates need at least four years of audio-visual and customer service or hospitality experience, including two years of supervisory experience, or completion of Encore’s ADOP program, along with live-show AV knowledge and leadership skills.

Skills

Audio-Visual Equipment Knowledge
Live Show Operations
Team Leadership
Workflow Management
Customer Service
Staff Scheduling
Performance Management
Inventory Control
Cost Control
Upselling
Training and Development
Microsoft Office
Computer Hardware Proficiency
Financial Acumen
Safety and Quality Assurance

Benefits

Health Benefits
Dental Plan
Disability Benefits
Health Care Plan
Paramedical Services Coverage
Vision Care Benefits
Group Insurance Benefits
Life Insurance
Night Shift Premium
Long-Term Care Insurance
Maternity and Parental Benefits
Deferred Profit-Sharing Plan (DPSP)
Employer-Paid Learning and Training
Paid Time Off for Volunteering or Personal Days
Team-Building Opportunities
Employer-Provided Transportation
Parking
Travel Insurance
Wellness Program

Visa sponsorship

Not detected in the job text

Hiring contact

Fati Ahanguir

Hiring contact email

Fati.Ahanguir@Encoreglobal.com

Keywords

Event Technology
Audio-Visual Equipment
Live Show Environment
Hotel
Convention Center
Operations Management
Floor Operations
Technician Workflow
Equipment Inventory
Inventory Control
Billing Review
BEO Meetings
Pre-Cons
Pre-Production Meetings
Customer Service
On-Site Upselling
Workforce Cost Control
Microsoft Office
Computer Hardware
Scheduling
Timekeeping
Performance Management
Training and Development
Safety
Quality Assurance
Encore ADOP

Report this job

Work requirements

Jobs in Canada