Position Overview
The Event Producer is primarily responsible for the successful planning and execution of corporate events, association events, keynotes, special events and branding activations. The Event Producer will lead and inspire event teams, manage expectations and work collaboratively to find creative solutions during the development of projects. The Event Producer will ensure that all the right steps/process are followed and that the results of the project are at the highest level of quality both creatively and financially. The Event Producer will provide design guidance, and oversight of the event production team. They will produce and stage all elements of a program, oversee show staff, forge positive relationships with client and verify final billing. The Event Producer is responsible for creating a Scope of Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs and are profitable for the company. This role is responsible for relaying all pertinent information to the Account Manager. The Event Producer reports to the Director, Event Production.
Important: This is a project-based role and not a permanent full-time position. Successful candidates will be considered for upcoming projects based on their experience, availability, and business needs. This position may be based out of any Encore market across Canada, including Montreal, Toronto, Calgary, or Vancouver. Candidates must be able to attend an Encore office and/or event site within their local market as business needs require.
Key Job Responsibilities
Organizational Leadership
- Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project in conjunction with Project Coordinator.
- Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.
- Responsible for compliance with established Standard Operating Procedures (SOPs), Technical Standards and Production Standards.
- Communicate goals and objectives to Event Execution team members clearly and frequently.
- Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.
Sales and Marketing Support
- Partner with Sales during the proposal stage (including RFP assistance and/or proposal writing).
- Evaluate initial creative concepts, define deliverables and budgetary elements.
- Keep current with changing trends in event technology and design.
Event Pre-Production
- Maintain the event’s creative vision by bringing all elements/teams together from planning to execution.
- Consult with the Account Manager to prepare event budget, and review any scope changes throughout event pre-production.
- Collaboration with Encore Venue teams for any projects in Encore properties, if applicable.
- Participate in all project management elements, team meetings, benchmarks, etc.
- Arrange and attend client site inspections.
- Collaborate with Creative Producer to uphold event’s creative vision.
- Engage Media Lab to develop video, graphics and print materials.
- Engage Production Manager to oversee technical elements.
- Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders.
- Partner with Production Manager on production schedule (provide information and recommendations where needed, etc.).
- Research and recommend suppliers, freelance support and talent where needed (i.e. build stage team, source greeters, registration supplier, etc.) Can include contract negotiation.
Event
- Maintain quality control throughout the entire show, while keeping event on scope.
- Ensure production budgets are well executed and remain profitable.
- Show call and assist in stage management as needed.
Post-Event
- Schedule and lead internal and client debriefs
- Collaborate with Account Manager, and Production Coordinator to review, approve and ensure any event POs have been submitted.
- Work with Account Manager, Production Coordinator, and finance on invoice approvals prior to client billing.
Relationship Management
- Assist in mentoring team members as necessary.
- Manage and build client relationships.
Job Qualifications
- Bachelor’s degree in relevant field preferred
- 5+ years of show production or audio visual experience required
- Onsite crew management experience
- Client relationship skills, strong written and oral communications skills, and detail oriented
- Knowledge of hospitality industry and sales processes required in addition to the ability to read and decipher financial reports and records
- Computer proficiency required including MS Office
Competency Group
Deliver World Class Service
Do The Right Thing
- Demonstrates Self-Awareness
Drive Results
See The Big Picture
- Decision Quality
- Manages Complexity
Value People
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Hourly Pay Range: $40.00 - $80.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Canada | Project-based engagements
Join our career network
We are building an ongoing roster of experienced Event Producers for project-based opportunities. This is an evergreen posting, not an advertisement for one specific assignment. Selected candidates may be contacted as needs arise based on project scope, location, timing, availability and relevant experience.
The opportunity
Event Producers lead the planning and delivery of live and hybrid event programs from early development through on-site execution and closeout. They bring teams, suppliers and creative and technical partners together around a clear vision, practical production plan and disciplined budget. The work requires confident client leadership, strong production judgment and the ability to solve issues calmly in fast-moving environments.
Typical engagement scope
- Lead project planning and execution for corporate events, association events, keynotes, special events and brand activations.
- Translate client objectives and creative concepts into a practical scope of work, production plan, schedule and budget.
- Coordinate internal and external contributors, including technical production, creative, scenic, media, registration, talent and show-site teams.
- Maintain the event’s creative vision while aligning deliverables, resources, timing, quality and financial parameters.
- Provide clear, timely updates to the designated Encore project lead and relevant stakeholders throughout the engagement.
- Lead or support client meetings, site inspections, production meetings, rehearsals, show calling, stage management and on-site execution as required.
- Identify production risks early, recommend mitigation plans and resolve issues before they affect the event experience.
- Complete agreed project closeout requirements, which may include debriefs, wrap reporting, invoice or purchase-order support, and final documentation.
What You May Be Responsible For
Pre-production
- Contribute to proposals, RFP responses, creative development and preliminary estimates when included in the assignment.
- Define deliverables, milestones, roles, dependencies and approval points with the project team.
- Collaborate with account, project management, technical production, creative and venue teams.
- Research and recommend qualified suppliers, freelance specialists and show personnel; support negotiations when authorized.
- Develop or contribute to production schedules, run-of-show documents, staffing plans and client-facing production updates.
On site
- Lead the assigned production workstream and maintain quality control, scope alignment and schedule discipline.
- Direct show-site teams and vendor partners within the agreed chain of command.
- Show call or provide stage-management support when required by the project scope.
- Monitor changes, document decisions and escalate material impacts to schedule, cost, safety or client experience.
Post-event
- Lead or participate in internal and client debriefs.
- Provide complete, accurate project documentation and closeout materials by agreed deadlines.
- Support reconciliation by validating assigned costs, supplier documentation and project records.
What You Bring
- Five or more years of event production, live show production or audiovisual production experience.
- Demonstrated experience leading on-site crews, suppliers and multi-disciplinary project teams.
- Strong client-facing communication, facilitation and relationship-management skills.
- Experience developing production plans, schedules, scopes and budgets, with confidence reviewing financial information.
- Sound knowledge of live-event workflows, hospitality environments and production standards.
- Excellent organization, judgment, attention to detail and problem-solving skills.
- Proficiency with Microsoft Office and common event-production and project-collaboration tools.
- Relevant post-secondary education is an asset; equivalent practical experience is welcomed.
Engagement Requirements
- Ability to work flexible project schedules, which may include early mornings, evenings, weekends and holidays.
- Ability to travel to event locations when required by the assignment.
- Ability to work in offices, hotels, convention centres and other event environments where conditions and noise levels vary.
- Compliance with site, client, safety, technical and production requirements applicable to each engagement.
Engagements arising from this posting are project-based and subject to a separate written agreement. The specific agreement will govern the services, fees, expenses, confidentiality, intellectual property, insurance and other terms applicable to the assignment. Reasonable accommodations are available during the selection process and, where applicable, in connection with an engagement.
