Event Sales Coordinator - Halifax Marriott
- Halifax, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Key Job Responsibilities
Sales Support and Coordination
Deliver World Class Service
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Sales Support and Coordination
- Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
- Maximize revenue and adhere to event profit guidelines for all assigned business.
- Meet client needs through attending client meetings and responding to client concerns, questions and problems.
- Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
- Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
- Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
- Effectively use ENCORE tools and resources to promptly respond to customer requests.
- Ensure CRM is always accurate and up to date.
- Facilitate strong information exchange with aligned venue leadership teams.
- Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
- Prior technology, sales, hospitality or event planning experience a plus
- Technical aptitude and proficiency with computer software and programs
- Strong written and verbal communication skills
Deliver World Class Service
- Hospitality
- Ownership
- Instills Trust
- Safety Conscious
- Action Oriented
- Tech Savvy
- Communicates Effectively
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by ENCORE based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
More about this job
Responsibilities
Sell and coordinate assigned events, maximize revenue while following profit guidelines, and address client needs throughout the sales and event process. Maintain accurate CRM records, coordinate hand-offs and information exchange with internal teams, and follow up with clients through billing and post-event service.
Requirements
A high school diploma is the minimum requirement; a bachelor's degree is preferred, or candidates may qualify with at least one year of sales or event experience. Technology, sales, hospitality, or event-planning experience is an advantage, along with computer proficiency and strong written and verbal communication skills.
Skills
- Event Sales
- Sales Coordination
- Revenue Maximization
- Customer Service
- Event Planning
- Negotiation
- Written Communication
- Verbal Communication
- CRM Management
- Technical Aptitude
- Audio-Visual Equipment
- Team Collaboration
- Problem Solving
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Hospitality
- Customer Service & Support
- Administrative
Keywords
- Event Sales
- Sales Support
- Event Coordination
- Banquet Event Orders
- Exhibitors
- Affiliate Business
- In-Conjunction-With Events
- Revenue Maximization
- Event Profit Guidelines
- Client Meetings
- Customer Requests
- Order Hand-Offs
- Final Billing
- Post-Event Evaluations
- Lead Hand-Offs
- ENCORE Tools
- CRM
- Venue Leadership
- Hospitality
- Event Planning
- Audio-Visual Equipment
- Electrical Components
- Hotel
- Convention Center