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Added 1 hour ago
WB
Hotel Maintenance Technician
Whistler Blackcomb
Whistler, BC
- Full-time
Added 2 hours ago
OA
automotive service technician
Omax Auto And Tire Services
Surrey, BC
- Full-time
Added 3 hours ago
Subaru Service Technician
The Jim Pattison Auto Group
Winnipeg, MB
Jim Pattison Subaru on Regent is hiring a Service Technician to join our team. In this role, you will be a key part of our Service Department, accurately diagnosing, repairing, and…
Added 3 hours ago
EV Automotive Service Technician - Volkswagen Surrey
The Jim Pattison Auto Group
Surrey, BC
Jim Pattison Volkswagen Surrey is hiring an EV Automotive Service Technician to join our team. In this role, you will diagnose, service, and repair Volkswagen's expanding range of electric…
Added 3 hours ago
Red Seal Automotive Technician - CJDR Surrey
The Jim Pattison Auto Group
Surrey, BC
We are hiring an experienced Red Seal Automotive Technician to join our Chrysler dealership in Surrey, BC.
Added 3 hours ago
AI
Journeyman Automotive Technician - Mercedes Benz Heritage Valley
AutoCanada Inc.
Edmonton, AB
- Up to $110,000 CAD / year
- Full-time
Automotive Technician, your primary responsibilities include diagnosing,
Added 3 hours ago
AI
Journeyman Automotive Technician - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
- $34 to $40 CAD / hour
- Full-time
Automotive Technician, your primary responsibilities include diagnosing,
Added 3 hours ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
Added 3 hours ago
AI
Licensed Automotive Technician - Moncton Chrysler
AutoCanada Inc.
Moncton, NB
- $32 to $51.63 CAD / hour
- Full-time
As a Licensed Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized…
Added 3 hours ago
AI
Automotive Technician - London Honda
AutoCanada Inc.
London, ON
- $75,000 to $125,000 CAD / year
- Full-time
Automotive Technician, your primary responsibilities include diagnosing,
Added 3 hours ago
AI
Journeyman Automotive Technician -Mark Wilson's Better used cars
AutoCanada Inc.
Guelph, ON
- $34 to $36 CAD / hour
- Full-time
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 3 hours ago
AI
Automotive Technician - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- Up to $37 CAD / hour
- Full-time
Automotive Technician, your primary responsibilities include diagnosing,
Added 3 hours ago
AI
Journeyman Automotive Technician - South London Nissan
AutoCanada Inc.
London, ON
- $32.5 to $42.5 CAD / hour
- Full-time
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 4 hours ago
FT
Experienced Tire Technician (Sherwood Park)
Fountain Tire
Sherwood Park, AB
- Other
Fountain Tire Sherwood Park, an established automotive repair shop, is looking for a responsible, safe, and experienced Tire Technician to join our team!
Added 4 hours ago
FT
Service Truck Driver (Red Deer, Edgar Industrial)
Fountain Tire
Red Deer, AB
- Other
Fountain Tire Red Deer (Edgar Industrial) is looking for an experienced Commercial Tire Technician to operate a Tire Service Truck!
Added 4 hours ago
FT
Automotive Technician, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Roper Road (5810 50 St NW) is looking for a skilled Automotive Service Technician to join our team!
Added 4 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Added 4 hours ago
PD
General Labor
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
The Technician (General Labor) position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and…
Added 5 hours ago
FT
Commercial Tire Technician, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street) is looking for a Commercial Tire Technician to join our team!
Added 5 hours ago
FP
Maintenance and Facilities Technician
Fresh Prep Foods Inc
Vancouver, BC
- $25.5 to $28 CAD / hour
- Full-time
We are seeking a skilled Facilities and Maintenance Technician to join our team. This role is responsible for maintaining the reliability, safety, and efficiency of both facility systems…
Added 6 hours ago
IC
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
- Full-time
Job Board / Commercial Service and Installation Technician
Added 6 hours ago
AI
Service Advisor - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
- $30 to $50 CAD / hour
- Full-time
Connecting customers to the right auto technician
Added 6 hours ago
AI
Parts Advisor - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
- $25 to $30 CAD / hour
- Full-time
Automotive technician, auto tech, auto repair, vehicle repair, mechanic, mobile mechanic, journeyman, journey man, master technician, line technician, maintenance technician, red seal,…
Added 6 hours ago
AI
Detailer - Grande Prairie Chrysler Dodge Jeep Ram
AutoCanada Inc.
Grande Prairie, AB
- $15 to $20 CAD / hour
- Full-time
Notify supervisor or appropriate technician when you notice parts of car that require repair or replacement
Added 6 hours ago
WL
Production Technician 1
Wainbee Limited
Pointe-Claire, QC
- Full-time
Whether you're an experienced technician or looking to take the next step in your career, you'll find opportunities to learn, contribute, and make an impact every day.

Encore Canada

Event Technical Supervisor - BMO Center, Calgary

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.
Serves as a mentor for new hires.
Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
Ensures the equipment sheets are updated and properly completed.
Works with team to establish coordinated communications for the management of events.
Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.
Leads the team in proper security, storage, transportation, and maintenance of equipment.
Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio visual experience is required
Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date
Knowledge of technical theory
Advanced problem solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Compensation for this position is determined in accordance with the company's established salary structure.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Lead daily technical floor operations, including audiovisual equipment setup, operation, troubleshooting, maintenance, and event readiness. Supervise and develop technicians, coordinate workflows and scheduling, and ensure excellent service and communication with clients.

Requirements

Three to five years of audiovisual experience is required, along with knowledge of technical theory, advanced problem-solving skills, and experience leading workflows and team members. A bachelor's degree and three to five years of customer service or hospitality experience are preferred; Technical 1-Star Certification is required for internal applicants and must be achieved by external applicants within 60 days of starting.

Skills

Audiovisual Equipment Operation
Troubleshooting
Customer Service
Team Leadership
Staff Training and Development
Workflow Management
Event Operations
Equipment Maintenance
Inventory Management
Scheduling
Communication
Problem Solving
Safety and Security
Hospitality
Financial Acumen

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Equipment
Technical 1-Star Certification
Event Technology
Event Operations
Equipment Setup
Equipment Operation
Equipment Breakdown
Troubleshooting
Preventative Maintenance
Equipment Security
Physical Inventory
Customer Service
Hospitality
Technician Training
Team Leadership
Workflow Management
Labor Scheduling
Event Equipment Sheets
Banquet Event Orders
Pre-Event Conferences
Hotel and Convention Center
Safety Measures
Driver's License

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