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Added 23 mins ago
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Asset Protection Specialist: Full Time - STRAWBERRY HILL SURREY
The Home Depot Canada
Surrey, BC
- Full-time
Inspect physical security of The Home Depot (THD) stores to prevent and deter malicious activity and address discrepancies with store and AP leadership.
Added 23 mins ago
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SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Surrey, BC
- Full-time
Inspect physical security of The Home Depot (THD) stores to prevent and deter malicious activity and address discrepancies with store and AP leadership.
Added 38 mins ago
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Flooring Sales Associate: Part Time - Shawnessy
The Home Depot Canada
Calgary, AB
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 2 hours ago
WC
(CAN) Cashier
Walmart Canada
AB · Edmonton, AB
- Full-time
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
overnight remodel associate
Walmart Canada
AB · Edmonton, AB
- Contract
Position Summary...An overnight remodel associate works with the Overnight Remodel Manager to establish standards in newly renovated departments. They complete modulars, ensure high-ticket…
Added 2 hours ago
WC
Consumables Associate
Walmart Canada
Kitchener, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Tsawwassen, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 2 hours ago
WC
Asset Protection Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Nanaimo, BC
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 3 hours ago
M
Public Safety Communication Officer
Medavie
Charlottetown, PE · PE Communication Centre Charlottetown
- Part-time
In high stress situations you are calm, assertive when necessary, and able to quickly summarize information you receive
Added 4 hours ago
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Engineering Manager – ContentIQ
symplistic.ai
Woodbridge, ON
- Internship
Symplistic.ContentIQ is symplistic.ai's enterprise AI knowledge and retrieval platform.ContentIQ connects enterprise information across websites, documents, SharePoint, OneDrive, internal…
Added 4 hours ago
PO
Joiner / Carpenter in the factory
ProFab Ontario
Vallée-Jonction, QC
- Internship
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Added 4 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Full-time
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 8 hours ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Contract
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Added 8 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Belleville, ON
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 8 hours ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 8 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Oshawa, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 8 hours ago
J
Superviseur(e) de la paie / Payroll Supervisor
JLL
Toronto, ON · Mississauga, ON · Montreal, QC · CAN-CORP Toronto-Toronto, Canada
- Full-time
…team as Payroll Supervisor, reporting to the Senior Payroll Manager. In this role, you will drive compliance excellence and implement process improvements. You'll work with cutting-edge…
Added 8 hours ago
R|
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Program Manager and in close collaboration with the Program leaders and the other program assistant(s), the incumbent provides personalized administrative and…
Added 9 hours ago
J
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Reporting on-campus to the Manager of Student Supports, and functionally to the Manager of Libraries and Learning Commons, you will support the delivery of services by:
Added 9 hours ago
J
Assistant Manager III
Jobbe
Labrador City, NL
- Full-time
Facilitate the exchange of information by maintaining effective liaisons with the general public, internal departments and the Regional Manager
Added 9 hours ago
J
Open Jobs Operations Consultant - Flex
Jobbe
Dartmouth, NS
- Contract
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.

Encore Canada

Event Technical Supervisor - BMO Center, Calgary

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.
Serves as a mentor for new hires.
Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
Ensures the equipment sheets are updated and properly completed.
Works with team to establish coordinated communications for the management of events.
Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.
Leads the team in proper security, storage, transportation, and maintenance of equipment.
Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio visual experience is required
Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date
Knowledge of technical theory
Advanced problem solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Compensation for this position is determined in accordance with the company's established salary structure.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Lead daily technical floor operations, including audiovisual equipment setup, operation, troubleshooting, maintenance, and event readiness. Supervise and develop technicians, coordinate workflows and scheduling, and ensure excellent service and communication with clients.

Requirements

Three to five years of audiovisual experience is required, along with knowledge of technical theory, advanced problem-solving skills, and experience leading workflows and team members. A bachelor's degree and three to five years of customer service or hospitality experience are preferred; Technical 1-Star Certification is required for internal applicants and must be achieved by external applicants within 60 days of starting.

Skills

Audiovisual Equipment Operation
Troubleshooting
Customer Service
Team Leadership
Staff Training and Development
Workflow Management
Event Operations
Equipment Maintenance
Inventory Management
Scheduling
Communication
Problem Solving
Safety and Security
Hospitality
Financial Acumen

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Equipment
Technical 1-Star Certification
Event Technology
Event Operations
Equipment Setup
Equipment Operation
Equipment Breakdown
Troubleshooting
Preventative Maintenance
Equipment Security
Physical Inventory
Customer Service
Hospitality
Technician Training
Team Leadership
Workflow Management
Labor Scheduling
Event Equipment Sheets
Banquet Event Orders
Pre-Event Conferences
Hotel and Convention Center
Safety Measures
Driver's License

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