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Added 7 mins ago
TM
Property Manager
Tribe Management inc
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
The DMS Group, Division of Tribe Management Inc., is currently seeking a Property Manager to join our team. The Property Manager works under the Director of Commercial and…
Added 1 hour ago
AK
catering service manager
Apex Kosher Catering
Toronto, ON · North York, ON
- Full-time
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 2 hours ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Demonstrate new cooking techniques and new equipment to cooking staff
Added 2 hours ago
J
Superviseur(e) de la paie / Payroll Supervisor
JLL
Toronto, ON · Mississauga, ON · Montreal, QC · CAN-CORP Toronto-Toronto, Canada
- Full-time
…team as Payroll Supervisor, reporting to the Senior Payroll Manager. In this role, you will drive compliance excellence and implement process improvements. You'll work with cutting-edge…
Added 2 hours ago
R|
Program Assistant – Cancer Research Program (CRP)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Provides administrative support to assigned academic staff and manager (payment requisition – reimbursement),
Added 2 hours ago
R|
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the CVIS Research Director and the CVIS Clinical Research Manager, the incumbent will be directly involved in several PI-Initiated and industry clinical trials and research studies,…
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 2 hours ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Hospital (MGH), including the direct management of animal facility staff working in these facilities, budget, operations, resource allocation, infrastructure and equipment. Ensures an…
Added 3 hours ago
YO
Facility Staff
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Part-time
Reporting to the Cleaning Manager, the Facility Cleaner plays a vital role in ensuring that the YMCA facility is clean, safe, and welcoming for members, guests, and staff. This position…
Added 3 hours ago
J
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
Added 3 hours ago
J
Mi’kmaw Language Coordinator
Jobbe
NL · Newfoundland and Labrador, Canada
- Contract
…First Nation (QFN) Mi’kmaw Language Revival project, assist QFN staff across the organization with Mi’kmaq Language translation and support and assist with the inclusion of Mi’kmaw language…
Added 3 hours ago
J
Assistant Manager III
Jobbe
Labrador City, NL
- Full-time
Direct staff in a manner in accordance with established policies and procedures
Added 3 hours ago
J
Housekeeper
Jobbe
Eastern Passage, NS
- $20.48 CAD / hour
- Full-time
…restaurants, creating a dynamic and engaging environment for both staff and…
Added 3 hours ago
J
2627-196 - Stewardship and Donor Relations Officer (CL3) - Central Office/IT Campus
Jobbe
Halifax, NS
- Full-time
Reporting to the Manager, Fund Development and Strategic Partnerships, you will form part of the Development team, helping grow and evolve the Foundation and Alumni Relations' stewardship…
Added 3 hours ago
J
Assistant Store Manager
Jobbe
Fredericton, NB
- Full-time
We’re looking for a motivated and dynamic Assistant Store Manager to help lead our team and support the daily operations of our Regent Mall location. In this role, you’ll assist the Store…
Added 3 hours ago
J
Foreman - Building Services (Arenas)
Jobbe
Fredericton, NB
- Full-time
Reporting to the Assistant Manager, Building Services, the Foreman – Building Services (Arenas) leads the daily operations of an assigned work unit, ensuring municipal arenas are safe,…
Added 3 hours ago
FH
Assistant Front Office Manager
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Assistant Front Office Manager. The Assistant Front Office Manager is a key leader within the…
Added 3 hours ago
A-
Breakthru Beverage Canada | Gestionnaire de territoire – Grand Montréal
A3 - Les agences de vins, bières et spiritueux
Montreal, QC
- Contract
As a Territory Manager, you will be responsible for meeting or exceeding pre-determined service expectations while promoting product and fulfilling route management objectives. Through…
Added 3 hours ago
BK
Shift manager - fast food restaurant
Burger King
Huntsville, ON
- Full-time
Supervise and co-ordinate activities of staff who prepare and portion food
Added 3 hours ago
BK
Restaurant manager
Burger King
Smiths Falls, ON
- Full-time
Added 3 hours ago
BK
Restaurant manager
Burger King
Tillsonburg, ON
- Full-time
Added 3 hours ago
O
Restaurant manager
ONroute
Mallorytown, ON
- Full-time
Added 3 hours ago
KT
Restaurant manager
King Tandoori Drew
Mississauga, ON
- Full-time
Added 4 hours ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…

Encore Canada

Event Technical Supervisor - BMO Center, Calgary

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Experience: 3-5 year of audio visual experience is required
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Overview

The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the Director of Event Technology, Director of Operations, or Operations Manager.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship.

Training/Staff Development

Assists in training technicians on all floor activities and on hotel and ENCORE service expectations.
Serves as a mentor for new hires.
Models and reinforces a positive working environment centered around company values.

Operations Management

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
Ensures the equipment sheets are updated and properly completed.
Works with team to establish coordinated communications for the management of events.
Attends venue meetings as needed (example = banquet event orders or pre-event conferences)

Equipment Maintenance

Performs preventative maintenance on equipment to keep it presentable and in good working condition.
Leads the team in proper security, storage, transportation, and maintenance of equipment.
Participates in physical inventory count processes as requested.

Job Qualifications

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio visual experience is required
Internal applicants must be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date
Knowledge of technical theory
Advanced problem solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles

Competencies

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Manages Ambiguity

Drive Results

Directs Work
Achieves Goals

See The Big Picture

Financial Acumen

Value People

Builds Effective Teams

Compensation for this position is determined in accordance with the company's established salary structure.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Lead daily technical floor operations, including audiovisual equipment setup, operation, troubleshooting, maintenance, and event readiness. Supervise and develop technicians, coordinate workflows and scheduling, and ensure excellent service and communication with clients.

Requirements

Three to five years of audiovisual experience is required, along with knowledge of technical theory, advanced problem-solving skills, and experience leading workflows and team members. A bachelor's degree and three to five years of customer service or hospitality experience are preferred; Technical 1-Star Certification is required for internal applicants and must be achieved by external applicants within 60 days of starting.

Skills

Audiovisual Equipment Operation
Troubleshooting
Customer Service
Team Leadership
Staff Training and Development
Workflow Management
Event Operations
Equipment Maintenance
Inventory Management
Scheduling
Communication
Problem Solving
Safety and Security
Hospitality
Financial Acumen

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Equipment
Technical 1-Star Certification
Event Technology
Event Operations
Equipment Setup
Equipment Operation
Equipment Breakdown
Troubleshooting
Preventative Maintenance
Equipment Security
Physical Inventory
Customer Service
Hospitality
Technician Training
Team Leadership
Workflow Management
Labor Scheduling
Event Equipment Sheets
Banquet Event Orders
Pre-Event Conferences
Hotel and Convention Center
Safety Measures
Driver's License

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