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Added 10 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
…"bench" of future leaders ready to step into Assistant Kitchen Manager and Kitchen Manager roles as new opportunities…
Added 10 mins ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where…
Added 10 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 10 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 10 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 10 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 10 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 10 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 10 mins ago
GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
Added 10 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 10 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…service to our guests. The server will provide our guests with hospitality providing prompt, efficient service of food and beverages in accordance with hotel policies and banquet event…
Added 56 mins ago
CH
Workplace Experience Coordinator
CBRE HV
Vancouver, BC
- Full-time
CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to…
Added 1 hour ago
N
Field Marketing Manager, North America - Montreal
Naboo
Montreal, QC
- Full-time
…enterprise sales team and the Enterprise Marketing Campaign Manager, and you share playbooks with our field marketer in…
Added 1 hour ago
SC
chef de quart - Store# 04074, LES PROMENADES ST-BRUNO
Starbucks Coffee Company
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC,CA
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
BC
Operations manager, restaurant
Bake Chef Co.
Calgary, AB
- Full-time
Added 2 hours ago
TB
accommodation services manager
Travelodge Bracebridge
Bracebridge, ON
- Full-time
Added 2 hours ago
DQ
restaurant manager
Dairy Queen
ON · Hannon, ON
- Full-time
Added 2 hours ago
AK
restaurant manager
Aunty's Kitchen
Waterloo, ON
- Full-time
Added 2 hours ago
PW
food services manager
Pie Wood Fired Pizza Joint
Barrie, ON
- Full-time
Added 2 hours ago
SA
Cook 1
SSP America
Winnipeg, MB
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 2 hours ago
SA
Cook 1 (Part-Time) Canal Market (YOW Airport)
SSP America
Ottawa, ON
- Part-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 4 hours ago
CG
General Manager Sure Stay Plus
Canalta Group
Drumheller, AB
- Full-time
Experience: A minimum of 2 years sales experience and 3-5 years experience in hospitality management or relevant leadership roles.
Added 4 hours ago
JH
Manager of Zoo Operations
JMC HR Consulting
Moncton, NB
- Full-time
JMC is pleased to partner with the City of Moncton in recruiting a Manager of Zoo Operations for Magnetic Hill Zoo and Magnetic Hill Park.
Added 4 hours ago
C
Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
Manage events logistics from concept through completion, including hospitality, vendor coordination, equipment rentals, event setup and teardown, collateral placement, and lead on-site…
Added 4 hours ago
SH
Dietary Aide
Shared Health-Soins Communs
Dauphin, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…

Encore Canada

Technical Services Coordinator, Delta Ottawa City Centre Full Time

Ottawa, ON, Canada

Hourly Pay Range: $27.00 - $32.00 · Full-time

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Job details

Pay: Hourly Pay Range: $27.00 - $32.00
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Responsible for advanced level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

Assist in creating and deploying a detailed work plan for a portion of an event or entire project which identifies and sequences the activities needed to successfully complete the project as needed.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the operations team as needed.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed as needed.
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Be a leader, mentor and coach for other Technicians on ENCORE’s Delivering World Class Service philosophy.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship

Technical Ability

Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Anticipates equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
As needed, work within ENCORE systems and applications

Job Qualifications

High school diploma required. Associate’s degree is preferred.
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Hourly Pay Range: $27.00 - $32.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

Apply About employer

More about this job

Responsibilities

Set up, operate, troubleshoot, and dismantle audiovisual equipment for events while coordinating equipment, labor, and project activities. Deliver excellent client service, support and coach technicians, follow safety and company procedures, and assist with upselling and invoice finalization.

Requirements

A high school diploma is required, and an associate degree is preferred. The role requires 2–3 or more years of audiovisual experience; 2–3 or more years of customer service or hospitality experience is preferred, and a valid driver’s license is required for positions that may operate company vehicles.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Project Planning
Risk Management
Customer Service
Hospitality
Client Communication
Team Leadership
Mentoring and Coaching
Equipment and Labor Coordination
Safety and Security Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Audio Equipment
Visual Equipment
Electrical Components
Event Production
Project Work Plans
Equipment Requirements
Labor Requirements
Project Risk Management
Customer Satisfaction
Technical Standards
Production Standards
Hospitality
Client Communication
Equipment Security
Safety Compliance
Equipment Sheets
Company Systems and Applications
Upselling
Invoice Finalization
Warehouse Operations
Driver’s License

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