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Added 13 mins ago
TO
Manager, Recreation
Town of Saugeen Shores
Port Elgin, ON
- $120,745 to $137,210 CAD / year
- Full-time
Recreation Facilities Management and Operations: Oversee the Pryde Aquatic and Wellness Centre, Community Complex (including Municipal Office), and Southampton Coliseum, including…
Added 13 mins ago
C
Part-Time Manager
Claire's
Calgary, AB
- $16 USD / hour
- Part-time
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Added 13 mins ago
CC
Retail Store Manager in Training
Canna Cabana
Martensville, SK
- Full-time
The Retail Store Manager in Training is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include…
Added 13 mins ago
WC
Pricing Analyst
Waste Connections
Vancouver, BC
- Full-time
The Pricing Analyst supports the Controller and Sales Manager with customer quotes, bids, RFPs, and contract opportunities. Responsibilities include preparing and reviewing pricing,…
Added 13 mins ago
A
Deal Desk Specialist
Assent
Ottawa, ON
- $70,000 to $75,000 CAD / year
- Full-time
…performance, and turn findings into recommendations for the Manager and Revenue Operations…
Added 13 mins ago
A
Deal Desk Coordinator
Assent
Ottawa, ON
- $50,000 to $55,000 CAD / year
- Full-time
We’re looking for a Deal Desk Coordinator to join our Ottawa-based Sales Operations team. You’ll work alongside our Deal Desk Specialist and Sales Operations Manager, generating quotes,…
Added 27 mins ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- Full-time
Develop revenue targets, pipeline objectives, and a multi-year growth plan for the utility business.
Added 28 mins ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $21 to $23 USD / hour
- Full-time
…upselling products, and implementing promotions to maximize revenue. You’ll be at the forefront of driving store…
Added 28 mins ago
VC
Sales Manager / Sales Coach-Trainer, Working Capital
Vault Credit Corporation
Montreal, QC
- Full-time
…checks. It also distributes leads, backs up the Toronto sales manager, helps run the office and its culture, and leads the team when the Director of Sales is…
Added 43 mins ago
D
Sales Manager – US Market (Montréal)
Dayuse
Montreal, QC
- $90,000 to $125,000 CAD / year
- Contract
…decision-makers - General Managers, VPs of Sales, Directors of Revenue, Owners, Asset Managers, Hotel Management Company (HMC) leadership. Prove the financial and operational case for…
Added 43 mins ago
C
Food Service Supervisor
Cook
Baddeck, NS
- Full-time
Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost.
Added 59 mins ago
P
Store Manager - Southcentre Mall
Pandora
Calgary, AB
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 59 mins ago
S
Retail Key Holder
Skechers
Edmonton, AB
- Part-time
…an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver exceptional customer service. In this entry-level management role, you’ll oversee…
Added 1 hour ago
TP
Business Development Manager - Mining
Trycewell Partners Inc.
Vancouver, BC
- Full-time
…construction and industrial services organization to recruit a Manager, Business Development - Mining. This position can be based in Vancouver, Kamloops or Prince George, British…
Added 1 hour ago
Interim Retail Store Manager
Fire & Flower Inc.
Ottawa, ON
The Interim Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations…
Added 1 hour ago
L
7793 - 3rd Key
Lids
AB · Edmonton, AB
- $15.5 USD / hour
- Part-time
Achieve revenue growth through customer service.
Added 1 hour ago
AB
Operations Manager
Avis Budget Group
Ottawa, ON
- Full-time
Are you a natural born leader? Join Avis Budget Group as an Entry Level Operations Manager to coach and motivate your team to increase financial profitability, operational efficiency and…
Added 1 hour ago
M
Assistant Rooms Operations Manager
Marriott
Vancouver, BC
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 1 hour ago
D
Analyst, Asset Management
Dream
Saskatoon, SK
- Full-time
…the Development team in oversight of the property management operations to understand and implement asset optimization strategies while driving its value through aligning with high…
Added 1 hour ago
P
UI/UX Design and Frontend Engineer Intern
Plusgrade
Toronto, ON · CAN - Toronto
- Full-time
…giving you direct ownership over interfaces that power partner operations every…
Added 1 hour ago
RD
Engagement Delivery Manager
Randstad Digital
Toronto, ON
- $104,800 to $154,800 CAD / year
- Full-time
As an Engagement Delivery Manager, you will be at the center of Randstad Digital's services to drive our customers' success. We are looking for a tech services leader who is versatile and…
Added 2 hours ago
J
Partner Operations Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Operations Manager based in Canada.
Added 3 hours ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.
Added 5 hours ago
TH
Restaurant manager
Tim Hortons Québec
Pelham, ON
- Full-time
Added 5 hours ago
O
Restaurant manager
Osmow's
Toronto, ON · Etobicoke, ON
- Full-time

Encore Canada

Technical Services Coordinator, Delta Ottawa City Centre Full Time

Ottawa, ON, Canada

Hourly Pay Range: $27.00 - $32.00 · Full-time

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Job details

Pay: Hourly Pay Range: $27.00 - $32.00
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Responsible for advanced level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

Assist in creating and deploying a detailed work plan for a portion of an event or entire project which identifies and sequences the activities needed to successfully complete the project as needed.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the operations team as needed.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed as needed.
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Be a leader, mentor and coach for other Technicians on ENCORE’s Delivering World Class Service philosophy.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship

Technical Ability

Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Anticipates equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
As needed, work within ENCORE systems and applications

Job Qualifications

High school diploma required. Associate’s degree is preferred.
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Hourly Pay Range: $27.00 - $32.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

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More about this job

Responsibilities

Set up, operate, troubleshoot, and dismantle audiovisual equipment for events while coordinating equipment, labor, and project activities. Deliver excellent client service, support and coach technicians, follow safety and company procedures, and assist with upselling and invoice finalization.

Requirements

A high school diploma is required, and an associate degree is preferred. The role requires 2–3 or more years of audiovisual experience; 2–3 or more years of customer service or hospitality experience is preferred, and a valid driver’s license is required for positions that may operate company vehicles.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Project Planning
Risk Management
Customer Service
Hospitality
Client Communication
Team Leadership
Mentoring and Coaching
Equipment and Labor Coordination
Safety and Security Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Audio Equipment
Visual Equipment
Electrical Components
Event Production
Project Work Plans
Equipment Requirements
Labor Requirements
Project Risk Management
Customer Satisfaction
Technical Standards
Production Standards
Hospitality
Client Communication
Equipment Security
Safety Compliance
Equipment Sheets
Company Systems and Applications
Upselling
Invoice Finalization
Warehouse Operations
Driver’s License

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