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Added 5 mins ago
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Personal Lines Account Manager
Navacord
Elmira, ON
- $55,000 to $65,000 CAD / year
- Full-time
…expanding and servicing a book of business. You will also provide service to co-workers as needed with a focus on service and administrative support and relationship building. You report to…
Added 5 mins ago
NB
Financial Service Representative
National Bank of Canada
Sherbrooke, QC
- Full-time
Experience in customer service and interest in business development
Added 5 mins ago
R&
Operations Officer I
Robertson & Company Ltd.
Toronto, ON
- Contract
Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.
Added 5 mins ago
AD
Shipper / Receiver
Avery Dennison
Kitchener, ON
- $18 to $23 CAD / hour
- Full-time
…packaging, and labeling of the finished product according to customer specifications and Avery Dennison standards. This role will be 8 hours per day 40 hours per…
Added 5 mins ago
PQ
Help Desk Analyst
Prime Quadrant
Toronto, ON
- $70,000 to $85,000 CAD / year
- Full-time
Maintain a high standard of customer service and communication throughout the support process.
Added 5 mins ago
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Personal Lines Team Lead
Navacord
Elmira, ON
- $70,000 to $80,000 CAD / year
- Full-time
…leadership in building a culture of teamwork, promoting exceptional service and sales performance, training and developing team members, and serving as a contact for carrier-related…
Added 5 mins ago
NB
Chief Artificial Intelligence Architect
National Bank of Canada
Montreal, QC
- Full-time
…innovation, operational efficiency, and hyper-personalized customer experiences. To support this ambition, we are creating a strategic role dedicated to shaping the Bank’s AI architecture…
Added 5 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
We are a rapidly growing team with an entrepreneurial culture providing superior customer service and customized energy solutions with impact.
Added 5 mins ago
RH
Junior Full-Stack .NET Developer
Robert Half
Mississauga, ON
- Contract
The successful candidate will work closely with technical and business teams to build solutions, troubleshoot application issues, and contribute to ongoing system improvements. This role…
Added 5 mins ago
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Senior L3 AI Engineer
PeoplePilot
Montreal, QC
- $120,000 to $140,000 CAD / year
- Full-time
- Troubleshoot and investigate technical issues across the enterprise AI product portfolio.
Added 5 mins ago
PF
Service Desk Technician Level I
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
We have an exciting opportunity for a full-time Service Desk Technician Level I to join our IT team in Langley, BC.
Added 5 mins ago
JT
Calibration Technician
JM Test Systems
Richmond, BC
- Full-time
…voltage equipment, with a strong commitment to providing top-tier customer service, swift turnaround times, and impeccable…
Added 5 mins ago
A
Administrative Assistant
Associa
Surrey, BC
- $36,000 to $38,000 CAD / year
- Full-time
…activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board…
Added 5 mins ago
TA
Recruitment Manager
Top Aces
Dorval, QC
- Full-time
…the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every…
Added 5 mins ago
DI
Underwriter, Regional Underwriting
Definity Insurance Company
Winnipeg, MB
- Full-time
Strong customer service orientation, excellent verbal and written communication skills
Added 5 mins ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Provide technical leadership to improve the design and operation of systems in alignment to performance/reliability engineering best practices and overall Technology and Bank strategies,…
Added 5 mins ago
N
Senior DevOps Engineer
Nelnet
Mississauga, ON · CAN - MISSISSAUGA
- Full-time
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator…
Added 20 mins ago
TE
Inside Sales Representative
Titan Environmental Containment & Titan USA
Burlington, ON
- Full-time
Minimum 1-2+ years of experience in sales, customer service, or sales-related roles, ideally within construction materials, manufacturing, or technical product environments.
Added 20 mins ago
SA
Customer Service Advisor
Steele Auto Group
Halifax, NS
- Full-time
Colonial Honda is looking for a Service Advisor to join our team in Halifax, Nova Scotia! As a Service Advisor, you will be the friendly face and dependable guide our clients rely on…
Added 20 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Whitby, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 20 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Tsawwassen, BC
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 20 mins ago
SD
Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
delivered effectively with the highest quality customer service. This colleague is action oriented,
Added 20 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 20 mins ago
RA
Staff Software Engineer, Platform
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $181,890 CAD / year
- Full-time
- Remote
Consumer Platform builds and operates backend services that power customer-facing digital experiences. As a Staff Backend Software Engineer, you will provide technical leadership across…
Added 20 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Edmonton, AB
- Full-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…

Encore Canada

Technical Services Coordinator, Delta Ottawa City Centre Full Time

Ottawa, ON, Canada

Hourly Pay Range: $27.00 - $32.00 · Full-time

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Applications open in a new tab.

Job details

Pay: Hourly Pay Range: $27.00 - $32.00
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Responsible for advanced level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

Assist in creating and deploying a detailed work plan for a portion of an event or entire project which identifies and sequences the activities needed to successfully complete the project as needed.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the operations team as needed.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed as needed.
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Be a leader, mentor and coach for other Technicians on ENCORE’s Delivering World Class Service philosophy.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship

Technical Ability

Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Anticipates equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
As needed, work within ENCORE systems and applications

Job Qualifications

High school diploma required. Associate’s degree is preferred.
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Hourly Pay Range: $27.00 - $32.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

Apply About employer

More about this job

Responsibilities

Set up, operate, troubleshoot, and dismantle audiovisual equipment for events while coordinating equipment, labor, and project activities. Deliver excellent client service, support and coach technicians, follow safety and company procedures, and assist with upselling and invoice finalization.

Requirements

A high school diploma is required, and an associate degree is preferred. The role requires 2–3 or more years of audiovisual experience; 2–3 or more years of customer service or hospitality experience is preferred, and a valid driver’s license is required for positions that may operate company vehicles.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Project Planning
Risk Management
Customer Service
Hospitality
Client Communication
Team Leadership
Mentoring and Coaching
Equipment and Labor Coordination
Safety and Security Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Audio Equipment
Visual Equipment
Electrical Components
Event Production
Project Work Plans
Equipment Requirements
Labor Requirements
Project Risk Management
Customer Satisfaction
Technical Standards
Production Standards
Hospitality
Client Communication
Equipment Security
Safety Compliance
Equipment Sheets
Company Systems and Applications
Upselling
Invoice Finalization
Warehouse Operations
Driver’s License

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