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Added 1 hour ago
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Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
We are committed to developing a maintenance organization built around technical excellence, regulatory compliance, operational reliability, quality assurance and a strong safety culture.
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 1 hour ago
CP
AI Product Owner
Constellation Payments
Toronto, ON
- Full-time
3+ years as a Product Owner, Technical Product Manager or equivalent, owning a backlog and delivering software with an Agile engineering team.
Added 1 hour ago
T
Journeyman Electrician
Thermon
Calgary, AB
- Full-time
The Journeyman Electrician is responsible for interpreting electrical drawings, schematics, and technical documentation to support the assembly, testing, and quality assurance of commercial…
Added 1 hour ago
T
Journeyman Electrician - 2nd Shift
Thermon
Calgary, AB
- Full-time
The Journeyman Electrician is responsible for interpreting electrical drawings, schematics, and technical documentation to support the assembly, testing, and quality assurance of commercial…
Added 2 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another,…
Added 4 hours ago
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Service Technician
Thermon
AB · Edmonton, AB
- Full-time
You will also support the Inside Sales team by helping resolve equipment-related questions, problems, and customer concerns. This is a strong opportunity for someone with mechanical…
Added 4 hours ago
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Assembler (Cata-Dyne)
Thermon
AB · Edmonton, AB
- Full-time
Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions.…
Added 5 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 5 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Investigate and perform root cause analysis on non-conformance and scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 5 hours ago
Application Engineering, Intermediate
Lakeside Controls
Mississauga, ON
Lakeside Process Controls Ltd. (‘Lakeside’) is recognized as a market leader, providing complete automation solutions to a wide range of industries. Our capabilities in process management…
Added 6 hours ago
EM
Failure Analysis Technician - Customer Returns
Evertz Microsystems Limited
Burlington, ON
- Full-time
…failure analysis and product repair. Apply now to bring your technical expertise to our team and play a vital role in the continuous improvement of our…
Added 6 hours ago
EM
Production Engineer
Evertz Microsystems Limited
Burlington, ON
- Full-time
…Take pride knowing you have a pivotal role in advancing these technical fields and ensuring the Customer’s expectations for quality are always…
Added 9 hours ago
A
Person Responsible for Maintenance (PRM)
Aviosave
ON · Ontario, Canada
- Full-time
We are committed to developing a maintenance organization built around technical excellence, regulatory compliance, operational reliability, quality assurance and a strong safety culture.
Added 9 hours ago
VI
Team Leader
Vancouver In The Box , "In The Box, packing services INC"
BC · British Columbia, Canada
- Part-time
We are looking for a proactive, reliable and hands-on Team Leader to oversee a small team of 3–4 packers.
Added 9 hours ago
Regional Environmental Manager, Environmental Assurance and Protection (EAP)
Amazon
Ajax, ON · Brampton, ON · Caledon, ON · Hamilton, ON · Mississauga, ON · Toronto, ON
Our team is seeking a Regional Environmental Manager (REM) who will lead and drive environmental operational excellence across Amazon sites in the Ontario area. The REM is an individual…
Added 11 hours ago
KC
Auto Body Apprentice
Kirmac Collision & Autoglass
Kelowna, BC
- Full-time
Kirmac Collision & Autoglass is a family-owned leader in collision repair, proudly serving communities since 1973. For over 50 years, Kirmac has delivered quality workmanship and…
Added 11 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 11 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Investigate and perform root cause analysis on non-conformance and scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 12 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 12 hours ago
A
Electrical Technologist
Actalent
Toronto, ON · Etobicoke, ON
- $35 to $48 CAD / hour
- Full-time
Team-oriented mindset with the ability to collaborate closely with test leads, engineers, and other technical staff in a busy lab environment.
Added 13 hours ago
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Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
CGC Inc. est un leader dans la commercialisation, la fabrication et la distribution de produits de panneaux de gypse, de matériaux de finition intérieure et de plafonds acoustiques…
Added 13 hours ago
WA
Assistant Controller
Williams Alton
BC · British Columbia, Canada
- Full-time
Our client is seeking an experienced, hands-on accounting professional to join its established finance team as Assistant Controller. This is an excellent opportunity for an accounting…

Encore Canada

Technical Services Coordinator, Delta Ottawa City Centre Full Time

Ottawa, ON, Canada

Hourly Pay Range: $27.00 - $32.00 · Full-time

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Job details

Pay: Hourly Pay Range: $27.00 - $32.00
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Responsible for advanced level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

Assist in creating and deploying a detailed work plan for a portion of an event or entire project which identifies and sequences the activities needed to successfully complete the project as needed.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the operations team as needed.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed as needed.
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Be a leader, mentor and coach for other Technicians on ENCORE’s Delivering World Class Service philosophy.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship

Technical Ability

Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Anticipates equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
As needed, work within ENCORE systems and applications

Job Qualifications

High school diploma required. Associate’s degree is preferred.
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Hourly Pay Range: $27.00 - $32.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

Apply About employer

More about this job

Responsibilities

Set up, operate, troubleshoot, and dismantle audiovisual equipment for events while coordinating equipment, labor, and project activities. Deliver excellent client service, support and coach technicians, follow safety and company procedures, and assist with upselling and invoice finalization.

Requirements

A high school diploma is required, and an associate degree is preferred. The role requires 2–3 or more years of audiovisual experience; 2–3 or more years of customer service or hospitality experience is preferred, and a valid driver’s license is required for positions that may operate company vehicles.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Project Planning
Risk Management
Customer Service
Hospitality
Client Communication
Team Leadership
Mentoring and Coaching
Equipment and Labor Coordination
Safety and Security Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Audio Equipment
Visual Equipment
Electrical Components
Event Production
Project Work Plans
Equipment Requirements
Labor Requirements
Project Risk Management
Customer Satisfaction
Technical Standards
Production Standards
Hospitality
Client Communication
Equipment Security
Safety Compliance
Equipment Sheets
Company Systems and Applications
Upselling
Invoice Finalization
Warehouse Operations
Driver’s License

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