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Added 14 mins ago
W
Directs Store Delivery Associate
Walmart
Squamish, BC
- Full-time
…important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 44 mins ago
VM
Warehouse Floater and Backup Driver - Permanent Full-Time - Montreal QC
Venture Media
Montreal, QC
- Full-time
The Warehouse floater position performs general warehouse work that involves the process of shipments, spot check, sort, consolidate load and document shipments with incredible accuracy and…
Added 1 hour ago
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Ag Summer Student
Co-op
Altona, MB
- Full-time
Term: May-August 2027. This position is eligible for Co-op’s student development program, which includes the potential of tuition rebate.
Added 3 hours ago
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Whistler Blackcomb
Whistler, BC
- Temporary
Work and play with the best team at WB. The primary focus of this position is to assist the Warehouse Lead hand, overseeing the day-to-day operations and material control in a fast paced…
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- Full-time
Reporting to the Warehouse Supervisor, this role is responsible for leading the shipping and receiving department in all aspects of inventory management. The Team Leader will train and lead…
Added 6 hours ago
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(CAN) Overnight Associate
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Kamloops, BC
- Full-time
The minimum rate of pay for this position starts from $18.40.
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Actuarial Lead - Insurance
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Pickering, ON
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Be able to extract data from data warehouse for Insurance products and perform analysis on upcoming issues/trends.(10%)
Added 6 hours ago
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Bar Assistant - Stage Bar
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Calgary, AB
- Full-time
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Added 10 hours ago
SM
Storeperson
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- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
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Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Inventory and Cost Accounting: inventory valuation, costing, warehouse management
Added 10 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Inventory and Cost Accounting: inventory valuation, costing, warehouse management
Added 11 hours ago
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(CAN) Overnight Associate (PT)
Walmart
Mississauga, ON
- Part-time
The minimum rate of pay for this position starts from $18.10.
Added 11 hours ago
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(CAN) Stock Unloader Associate
Walmart
Dryden, ON
- Part-time
…great fit for individuals looking for an active, rewarding position in retail or customer…
Added 11 hours ago
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Flooring/Decor Sales Associate - Part Time - CAMBIE
The Home Depot
Canada
- Part-time
…items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in…
Added 11 hours ago
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Merchandise Project Associate Full Time (SAINT JOHN)
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Warehouse environment that can be dusty and noisy
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Branch Operations Manager, British Columbia
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Added 11 hours ago
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Assembly Technician - Valve Business Unit
Stream-Flo Industries
Edmonton, AB
- Full-time
Added 11 hours ago
Application Engineering, Intermediate
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Mississauga, ON
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Added 11 hours ago
Yard General Labourer
Berger
Baie-Ste.-Anne, NB · Baie-Sainte-Anne, NB
This is a position that will allow you to move up the ranks in the company and make your place. We are waiting for you at our Baie-Sainte-Anne site!
Added 12 hours ago
FO
Mover/Labourer
First Onsite - CA
Edmonton, AB
- Full-time
You conduct general everyday cleaning in addition to pre-construction and post-construction cleaning. Both at the warehouse and on customer sites, you clean household contents. You enjoy…
Added 13 hours ago
W
(CAN) Part-Time Stock Unloader Associate
Walmart
Stratford, ON
- Part-time
…great fit for individuals looking for an active, rewarding position in retail or customer…
Added 13 hours ago
U
Warehouse Associate - Nights
Uline
Toronto, ON · Milton, ON
- Full-time
Go-getters wanted! Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training and the opportunity to build a long-term career with a growing company.…
Added 13 hours ago
U
Warehouse Associate
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Go-getters wanted! Looking to join a top-tier team? Join Uline as a Warehouse Associate for job stability, training and the opportunity to build a long-term career with a growing company.…
Added 16 hours ago
WB
Distribution Center Associate
Whistler Blackcomb
Whistler, BC
- Temporary
Keeping warehouse spaces clean and organized to maintain a safe and efficient work environment.

Encore Canada

Technical Services Coordinator, Delta Ottawa City Centre Full Time

Ottawa, ON, Canada

Hourly Pay Range: $27.00 - $32.00 · Full-time

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Job details

Pay: Hourly Pay Range: $27.00 - $32.00
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Overview

Responsible for advanced level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to Operations Manager, Operations Director, or Director of Event Technology.

Key Job Responsibilities

Equipment Operation

Assist in creating and deploying a detailed work plan for a portion of an event or entire project which identifies and sequences the activities needed to successfully complete the project as needed.
Review and make recommendations on both equipment and labor requirements for the event and coordinate with the operations team as needed.
Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed as needed.
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
Troubleshoot technical issues and resolve problems quickly as they arise.
Complies with all Company security and safety measures.
Ensures equipment is secure from theft and/or damage when in use.

Customer Service

Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Be a leader, mentor and coach for other Technicians on ENCORE’s Delivering World Class Service philosophy.
Maintains a positive relationship with all clients through effective communication.
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
Monitors events and checks in on customers throughout the day.
Understands and fosters the hotel/client relationship

Technical Ability

Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues.
Anticipates equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Increases revenue by utilizing floor up-selling techniques.
Work with clients to finalize invoices.
As needed, work within ENCORE systems and applications

Job Qualifications

High school diploma required. Associate’s degree is preferred.
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable.

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

Decision Quality
Manages Complexity

Value People

Collaborates

Hourly Pay Range: $27.00 - $32.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

Apply About employer

More about this job

Responsibilities

Set up, operate, troubleshoot, and dismantle audiovisual equipment for events while coordinating equipment, labor, and project activities. Deliver excellent client service, support and coach technicians, follow safety and company procedures, and assist with upselling and invoice finalization.

Requirements

A high school diploma is required, and an associate degree is preferred. The role requires 2–3 or more years of audiovisual experience; 2–3 or more years of customer service or hospitality experience is preferred, and a valid driver’s license is required for positions that may operate company vehicles.

Skills

Audiovisual Equipment Setup
Audiovisual Equipment Operation
Equipment Troubleshooting
Project Planning
Risk Management
Customer Service
Hospitality
Client Communication
Team Leadership
Mentoring and Coaching
Equipment and Labor Coordination
Safety and Security Compliance
Systems and Paperwork Accuracy
Upselling
Invoice Finalization

Visa sponsorship

Not detected in the job text

Keywords

Audiovisual Systems
Event Technology
Equipment Setup
Equipment Operation
Equipment Breakdown
Technical Troubleshooting
Audio Equipment
Visual Equipment
Electrical Components
Event Production
Project Work Plans
Equipment Requirements
Labor Requirements
Project Risk Management
Customer Satisfaction
Technical Standards
Production Standards
Hospitality
Client Communication
Equipment Security
Safety Compliance
Equipment Sheets
Company Systems and Applications
Upselling
Invoice Finalization
Warehouse Operations
Driver’s License

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