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Added 6 mins ago
MD
Corporate Tax Auditor - Revenue Tax Specialist or Revenue Tax Specialist Intermediate or Revenue Tax Specialist Senior
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Encore Canada

Technical Services Representative, Rogers Centre Ottawa (Union) - Full Time

Ottawa, ON, Canada

Hourly Pay: $20.61 · Full-time

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Job details

Pay: Hourly Pay: $20.61
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 2-3+ years of audio visual experience is required.
Posting language: English
Posted: Oct 31, 2026

Original job description

Position Overview

The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments.

Key Job Responsibilities

Setting up, operating, and dismantling audio visual equipment at events as assigned.
Servicing trade shows, hotel conventions, and staging events.
Verify completed purchase orders and that all required equipments were prepared.
Loading and unloading trucks; requires to lift heavy equipment.
Climbing stairs and ladders
Perform various control testings and troubleshoot equipments before the assigned event.
Sitting for lengthy periods to operate equipment in meeting rooms (could be at least four hour stretches lasting all day)
Walking during trade shows.
Driving defensively – cube vans and panel vans
Driving long distances (or as a passenger).
Handling equipment with care.
Complete reports on events as per company procedure
Representing the Company in a professional manner
As required, act as Lead TSR which consists of coordinating a team of TSR and freelancers and act as the on-site resources for the client and operations department.
Perform other duties as assigned.

Job Qualifications

High School diploma combined with a minimum of 2 years experience in a similar position or a post secondary diploma in a relevant domain
2-3+ years of customer service or hospitality experience is preferred.
2-3+ years of audio visual experience is required.
Set up knowledge of the following equipment is required:
Portable Sound Systems ( speakers, mixers and equalizers )
Wireless Microphones
Audio Cassette and CD Players
LCD Data Projectors and Monitors
Computer Interfaces and Switchers
Betacam and VHS Players
Large Projection Screens and Scaffold towers
Industrial Video Cameras
Video Lighting Equipment
Simultaneous Translation Equipment
Fastfold Screens
Cameras
Risers/Staging
Strong Client Service and interpersonal skills
Professional Appearance and behavior
Able to work under pressure with tight delays
Analytical and problem resolution skills
Organizational Skills
Valid driver’s license

Competencies (by Core Values)

Deliver World Class Service

Hospitality
Ownership

Do The Right Thing

Instills Trust
Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Hourly Pay: $20.61

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Apply About employer

More about this job

Responsibilities

Set up, operate, test, troubleshoot, and dismantle audio-visual equipment for trade shows, conventions, and other events, while handling equipment and event logistics safely. Complete event reports, represent the company professionally, and, when assigned as Lead TSR, coordinate technicians and freelancers while serving as an on-site contact for clients and operations.

Requirements

Requires a high school diploma and at least two years of similar experience, or a post-secondary diploma in a relevant field; two to three or more years of audio-visual experience is required, and customer service or hospitality experience is preferred. Candidates need knowledge of the listed audio-visual equipment, strong client-service and organizational skills, problem-solving ability, and a valid driver’s license.

Skills

Audio-Visual Equipment Setup
Equipment Troubleshooting
Customer Service
Client Relations
Event Support
Team Coordination
Problem Resolution
Organization
Communication
Safe Equipment Handling
Defensive Driving
Report Writing
Working Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Audio-Visual Equipment
Portable Sound Systems
Speakers
Mixers
Equalizers
Wireless Microphones
Audio Cassette Players
CD Players
LCD Data Projectors
Monitors
Computer Interfaces
Switchers
Betacam Players
VHS Players
Projection Screens
Scaffold Towers
Industrial Video Cameras
Video Lighting Equipment
Fast-Fold Screens
Risers
Staging
Trade Shows
Hotel Conventions
Event Operations
Equipment Troubleshooting
Client Service
Team Coordination
Valid Driver’s License
Warehouse Operations

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