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Added 36 mins ago
RB
Financial Advisor
Royal Bank of Canada
New Westminster, BC
- Full-time
Champion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact…
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
4-5 years of experience in outbound-focused roles such as BDR, SDR, or Business Development Manager, ideally in digital, SaaS, consulting, or marketing technology.
Added 2 hours ago
T
Account Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology…
Added 2 hours ago
T
Sr. Project Manager
Tru
Toronto, ON
- Full-time
Experience managing digital or technology projects, including website development, UX/UI design, or e-commerce solutions.
Added 2 hours ago
R
Financial Advisor
RBC
New Westminster, BC
- Full-time
Champion digital enablement by proactively educating our clients to self-serve, while leading with advice, serving through digital where possible and encouraging our clients to interact…
Added 3 hours ago
B
Senior Sales Manager
BoomerangFX
ON · Ontario, Canada
- Full-time
Reporting to the CEO, as the Senior Sales Manager, you will play a pivotal role in driving strategic revenue growth, forming influential partnerships, and expanding our market presence…
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 3 hours ago
CC
Senior Product Manager RQ11741 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Experience leading complex digital products through discovery, delivery, launch, and continuous improvement.
Added 4 hours ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 6 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 8 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation, optimization, and governance of the EPIC system…
Added 8 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
As Manager, Operations & Technology, you will manage and coordinate a broad portfolio that includes operations, technology, human resources administration, risk management, and…
Added 9 hours ago
TW
Team Lead or Manager, Core Banking Integration
Thrive Wealth Management
Regina, SK
- Full-time
…banking experience to come on board as our temporary Team Lead or Manager, Core Banking Integration, for up to a 12-month…
Added 9 hours ago
CC
Manager, Learning & Development
Compass Canada
ON · Mississauga, ON
- Full-time
We’re looking for a Manager, Learning & Development to help build the foundation of how we onboard, develop and grow talent, while modernizing how learning drives capability across our…
Added 10 hours ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
Maintain certification requirements and complete ongoing piercing skill development training.
Added 12 hours ago
D
Manager, Delivery - Digital & Data
Dormez-vous
Montreal, QC
- Full-time
Sleep Country Canada is looking for a Delivery Manager, Digital & Data to play a critical role in driving the successful end-to-end delivery of digital and data initiatives. This role…
Added 12 hours ago
AM
Medical Writer – Waterloo, Belgium (F/M)
Astek Middle East
Waterloo, ON
- Full-time
…technology consulting. Since its creation, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and skills development of its 10…
Added 12 hours ago
MF
HR Internship
McConnell Foundation
Montreal, QC
- Temporary
Collaborate with operations and IT in the development of intranet resources for employees.
Added 13 hours ago
Enterprise Account Executive
Computacenter AG & Co. oHG
Toronto, ON · Markham/Toronto, ON
We are seeking a highly motivated and experienced Sales Account Manager to join our team. This position will be responsible for managing and growing our Enterprise Class Customers within…
Added 14 hours ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 14 hours ago
NB
Product Director Insurance
National Bank of Canada
Montreal, QC
- Full-time
…evolution of the product offering through your expertise in product development, insurance, pricing, and business…
Added 14 hours ago
NB
Residential Mortgage Specialist
National Bank of Canada
Windsor, ON
- Full-time
Development Manager, you support clients through one of the most important
Added 14 hours ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
The Development Manager is a key member of the Development team and plays a central role in furthering InspireHealth’s fundraising, community outreach, and donor engagement goals.

Closed listing

Encore Field Marketing Solutions Inc.

Customer Business Manager

Oakville, ON, Canada
ON, Oakville, ON, Canada

$120,000 - $130,000/year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $120,000 - $130,000/year
Job type: Full-time
Experience: 4+ years of experience in CPG, brokerage, regional account management, distributor management, customer business development or a related sales role.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

What Encore's All About:
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is more than a turn of phrase, it is a way of life...and it comes down to the following Vision and Mission that compel us to outperform every day. Our Vision: The first choice for tier one organizations seeking to optimize their field sales investment. Our Mission: Provide uncompromising quality of service and unparalleled calibre of thinking...developing strategies and delivering solutions that enable our clients to win.

The Opportunity: CUSTOMER BUSINESS MANAGER

$120,000 - $130,000/year

Position Summary:

We are seeking an experienced Customer Business Manager to manage a portfolio of regional retailers, distributors and other customer accounts. This role combines customer relationship management, commercial planning and disciplined execution. You will build productive relationships with buyers and distributors, identify opportunities to grow distribution and promotional participation, and ensure customer commitments, from promotions and pricing to item setup and reporting, are accurate and on time. Trade spend management and Exceedra TPM are important components of the role, supporting effective promotional planning, funding management, deduction follow-up and account performance visibility.

What You'll Do:

Customer & Account Management

Own day-to-day relationships with assigned regional retailers, distributors and other customer accounts.
Develop and execute customer account plans aligned with brand and business priorities.
Maintain regular buyer-level engagement and lead business reviews for priority accounts.
Identify opportunities to expand distribution, improve promotional participation and support customer-specific growth initiatives.
Act as a key point of contact for distributor communications, customer requirements and issue resolution.

Commercial & Trade Management

Manage promotional plans, pricing submissions, trade funding and customer activity within approved parameters.
Maintain accurate account, pricing, promotional and trade information in Exceedra TPM.
Monitor trade spend, accruals, deductions, chargebacks and reconciliation issues, escalating risks as required.
Partner with the Trade & Sales Coordinator and internal teams to ensure customer commitments and trade activities are accurately documented and completed.

Customer Execution & Performance

Coordinate promotional submissions, new item and listing forms, customer onboarding, item setup, portals and account deadlines.
Contribute customer inputs, promotional assumptions, risks and opportunities to forecasting and business planning.
Monitor sales, distribution, promotions, trade investment and other account KPIs.
Provide account-performance updates, customer scorecards and business reviews.
Identify recurring customer or process issues and recommend practical improvements.

The RIGHT Candidate:

At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others. Don't get us wrong, if you have the right experience and skills, that's great. So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:

You believe in winning
You bring passion and innovative thinking that will deliver results
You believe that the words 'work' and 'fun' belong in the same sentence

You can be described as:

Authentic
Solutions-oriented
Accountable
Intellectually curious
Self-motivated
Receptive
Assertive
Driven
Continuously challenging yourself
Having business maturity, professional

Your Experience:

4+ years of experience in CPG, brokerage, regional account management, distributor management, customer business development or a related sales role.
Experience managing regional retailers, distributors, independent grocers, drug, value, wholesale or specialty accounts.
Bilingual fluency in English and French, written and verbal.
Experience managing promotions, customer forms, item setup, pricing submissions and multiple customer deadlines.
Knowledge of trade spend management, promotional funding, deductions and customer financial controls.
Experience with Exceedra TPM or a comparable Trade Promotion Management platform is preferred.
Strong relationship-building skills with buyers, distributors and internal business partners.
Solid analytical skills and comfort working with sales reports, customer scorecards and promotional performance.
Strong organization, attention to detail and follow-through in a multi-account environment.
A practical, responsive and accountable working style with the ability to balance commercial priorities with operational execution.

How to Apply:
If you haven't already figured it out, it's really important for Encore to have the RIGHT Team. If you know that you're a great match for this role and think you'll be a great fit with Encore, then you should definitely apply to this exciting opportunity! If you're not jazzed about what you've read so far, that's OK, we're sure the right job is out there somewhere for you.

For those of you who apply, thanks so much for your interest in learning more about this exciting opportunity. We'd love to chat with all of you, but sometimes we simply don't have enough time. If we feel you're a good match, we'll definitely be reaching out to you to move you forward in the selection process. If you're selected, you'll be asked to complete a recorded, digital interview which you can do with a webcam or a mobile device with a front-facing camera.

Encore strives to make our recruitment and selection processes as accessible as possible and provides accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and selection process, please reach out to us.

About employer

More about this job

Responsibilities

The Customer Business Manager will manage a portfolio of regional retailers and distributors by developing account plans and executing promotional strategies. They are responsible for monitoring trade spend, ensuring accurate item setup, and providing performance updates through business reviews.

Requirements

Candidates must have at least 4 years of experience in CPG, brokerage, or account management roles with proficiency in trade spend management. Bilingual fluency in English and French is required, along with strong analytical skills and experience using TPM platforms.

Skills

Commercial planning
Trade spend management
Promotional planning
Account management
Distribution growth
Data analysis
Sales reporting
Bilingual fluency
Financial controls
Exceedra TPM
Strategic planning
Business reviews
Project coordination
Communication
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

CPG
Brokerage
Regional account management
Distributor management
Customer business development
Trade spend management
Exceedra TPM
Promotional funding
Deductions
Financial controls
Sales reports
Customer scorecards
Retail
Wholesale
Drug
Independent grocers
Pricing submissions
Item setup
Account planning
KPI monitoring
Bilingual
French
English
Field sales
Commercial management

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